Device Reference 1 Preparing to Use the Machine 2 Operating the Machine 3 Packing Up the Machine 4 Troubleshooting 5 Appendix For safe and correct use, be sure to read the Safety Information in "Read This First" before using the machine.
TABLE OF CONTENTS Manuals for This Machine.................................................................................................................................3 Introduction.........................................................................................................................................................4 Disclaimer........................................................................................................................................................4 Notes...
Adjusting the Speaker Volume....................................................................................................................39 Muting the Microphone..............................................................................................................................39 Turning Off the Power......................................................................................................................................41 Putting the Camera Back Into Place.......................
Manuals for This Machine Read this manual carefully before you use this machine. Refer to the manuals that are relevant to what you want to do with the machine. Read This First Explains important items to know when using this product. It also describes how to set up this product when using it for the first time. Quick Guide Explains how to start a meeting. Device Reference (This Manual) Explains how to set up and operate the machine.
Introduction Disclaimer Contents of this manual are subject to change without prior notice. In no event will the company be liable for direct, indirect, special, incidental, or consequential damages as a result of handling or operating the machine. Notes The manufacturer shall not be responsible for any damage or expense that might result from the use of parts other than genuine parts from the manufacturer with your office products. Two kinds of size notation are employed in this manual.
How to Read This Manual Symbols This manual uses the following symbols: Indicates points to pay attention to when using the machine, and explanations of likely causes of damage to machine or loss of data. Be sure to read these explanations. Indicates supplementary explanations of the machine's features, and instructions on resolving user errors. [] Indicates the names of keys on the display or control panel.
Model-Specific Information This section explains how you can identify the region your machine belongs to. There is a label on the bottom of the machine, located in the position shown below. The label contains details that identify the region your machine belongs to. Read the label. CMJ001 The following information is region-specific. Read the information under the symbol that corresponds to the region of your machine.
Precautions for Use Handling This Product Observe the following points when moving the machine: • Turn off the machine and remove the power plug from the AC outlet. • Remove all the connector cables connected to the machine. • Return the camera to the closed position. • Do not attempt to raise or move this machine by the camera unit. • When carrying the machine by hand • Use the bag that comes with the machine. • When traveling by plane, take this machine onboard as carry-on luggage.
Wireless Networking This product features a certified construction. Disassembling or modifying this product without permission may be punishable by law. Copyright Notice Using this machine to perform any of the following acts, without permission from the copyright holder, for purposes other than personal use may constitute an infringement on the copyright and/or neighboring rights of the commercial video software or cable broadcasting program.
1. Preparing to Use the Machine Preparing to Start Using the Services To start using the Unified Communication System services with this machine, you must set up this machine to use the services according to the conditions in which the machine was purchased and the environment in which the machine is used. This involves specifying the name of the machine and your password, configuring the network settings, and registering contact. Preparing the machine Step Reference 1 Checking the Package contents. p.
1. Preparing to Use the Machine Preparing Unified Communication System Settings Step 10 Reference 1 Starting your Web browser. "Logging in to Unified Communication System Settings", Features Reference 2 Changing the default password and machine name. "Specifying the Name of the Machine and Your Password", Features Reference 3 Registering a contact to Address Book. "Managing Address Book", Features Reference.
Checking the Package Contents Checking the Package Contents The product package contains the following items: Package Contents Unified Communication System P3000 (this machine) CMJ023 AC adapter CJB037 Power cord CJB036 USB cable CJB035 11
1. Preparing to Use the Machine Package Contents Bag CJB034 Quick Guide Read This First Other documents • Use the USB cable to share your computer screen. For details, see "Sharing the Computer Screen", Features Reference. • Be sure to use the power cord set and USB cable that come with this machine. • This machine is factory-shipped with a protective sheet covering the camera lens. Remove the protective sheet from the lens before using the camera.
Guide to Components Guide to Components Front and Top view 1 2 3 4 7 6 5 CMJ003 1. Camera unit Captures live video that is transmitted to other parties. The camera unit consists of a camera and an arm. 2. Control Panel Provides a set of keys used to operate the machine. For details about the control panel, see p.15 "Control Panel". 3. Speaker Outputs audio from other parties. 4. Microphone Inputs audio from the machine. 5.
1. Preparing to Use the Machine Rear and Bottom view 1 2 3 4 6 5 CMJ004 1. Ethernet port Port to which the 1000BASE-T, 100BASE-TX, or 10BASE-T cable connects. This port is used when connecting the machine to a wired network. 2. DVI-D connector Connector used to connect this machine to a video output device, such as a projector or monitor, via a DVI-D connector. • DVI-I connection is not supported. 3.
Guide to Components Control Panel 1 2 3 4 5 11 10 9 8 7 6 CJB004 1. [Push] key Used to raise the camera unit. 2. Power indicator Lights when the machine turns on. This indicator blinks while the machine is starting up or shutting down. 3. [Power] key Used to turn the machine on and off. 4. [Disconnect] key Used to leave a meeting. 5. [Enter] key Used to activate the menu, setting, or set value selected with the cursor keys. This key is also used to connect and leave a meeting. 6.
1. Preparing to Use the Machine 10. Mute indicator Flashes if the [Mute] key is used to disable the microphone. 11. Alarm indicator Lights when an error occurs on the machine. Follow the instructions in the on-screen messages to resolve the error.
Place to Install Place to Install Installation Requirements • Do not place vases, plant pots, cups, toiletries, medicines, small metal objects, or containers holding water or any other liquids, on or close to this machine. Fire or electric shock could result from spillage or if such objects or substances fall inside this machine. • Do not use flammable sprays or solvents in the vicinity of this machine. Doing so could result in fire or electric shock.
1. Preparing to Use the Machine • Do not use the product on soft material such as paper or cloth that might get sucked into the air inlet. Doing so may cause heat buildup inside the product, resulting in malfunction, burns, or fire. • Do not place the power cord and connection cable in a way that might cause someone to trip and fall. The product might fall over and cause an injury. • Do not place the product in a location where air flow is poor.
Place to Install • Do not use this machine when it is improperly positioned or oriented. Doing so may lead to failure or shorten the product life. • Route and position the power cord and other cables so that other users do not trip over them. Tripping over the cables may cause the machine to fall, resulting in personal injury. Preventing the deterioration of sound quality • Keep objects that may cause the sound quality to deteriorate away from the microphone or speaker.
1. Preparing to Use the Machine • Screen image does not display properly when the screen layout is changed. • The Contact List or contact status do not appear, or it takes longer than expected for each to be displayed. • The attempt to update the firmware fails, or it takes an excessively long time for the update to finish. • The machine does not start. • You cannot connect to other party. If you experience one of the problems above, take one of the following actions.
Place to Install Specification Temperature Description • Operating 10 - 32 °C (50 - 89.6 °F) • Non-operating 0 - 43 °C (50 - 109.
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Place to Install • Some projectors or monitors may not be able to display images from this machine correctly. • Video output devices that do not meet these operating environment conditions may not be able to be display images from this machine correctly.
1. Preparing to Use the Machine Connecting the Power Cord Set • Do not use any power sources other than those that match the specifications shown. Doing so could result in fire or electric shock. • Do not damage, break, or modify the power cord or AC adapter. Also, do not place heavy objects on the power cord, or pull the cord or bend it severely. Doing so could result in fire or electric shock. • The supplied power cord is for use with this machine only. Do not use it with other appliances.
Connecting the Power Cord Set • If this machine is not going to be used for several days or longer at a time, disconnect its power cord from the wall outlet. • When disconnecting the power cord from the wall outlet, always pull the plug, not the cord. Pulling the cord can damage the power cord. Use of damaged power cords could result in fire or electric shock. • Be sure to disconnect the plug from the wall outlet and clean the prongs and the area around the prongs at least once a year.
1. Preparing to Use the Machine 1. Connect the power cord to the AC adapter. CJB012 2. Connect the power connector to the power connector inlet on this machine. CJB005 3. Connect the power plug to the AC outlet.
Connecting a Video Output Device Connecting a Video Output Device Use the appropriate interface to connect the video output device. For details about requirements for video output device, see p.21 "Operating Environment for This Machine". • Make sure the machine is off before connecting to a video output device. • This machine cannot accept two video output devices connected at the same time via the analog RGB and DVI-D connectors. You can only use one connector at a time.
1. Preparing to Use the Machine Connecting an Ethernet Cable To use a wired network, connect the machine to a network connection device such as a hub or modem. • Make sure the machine is off before connecting an Ethernet cable. • Make sure the Ethernet cable is connected to a hub. Do not connect to a network switch. • Use the following Ethernet cables.
Connecting a External Microphone Speaker Connecting a External Microphone Speaker Use the USB interface to connect the external microphone speaker. • You cannot connect and use two different external microphone speakers at the same time. • Do not attempt to connect or disconnect the external microphone speaker while connecting or receiving a call, or while in the middle of a meeting. Doing so will cause problems with the audio. 1.
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2. Operating the Machine Raising the Camera Unit • Do not attempt to raise or move this machine by the camera unit. • Do not attempt to move the arm beyond its range of movement. Range of movement The camera arm can move within the following range: 0°-135° (when the camera unit is folded all the way down.) CJB043 1. Press the [Push] key.
2. Operating the Machine 2. Pull up on the arm of the camera to raise the camera unit. CMJ006 • This machine is factory-shipped with a protective sheet covering the camera lens. Remove the protective sheet from the lens before using the camera.
Turning On the Power Turning On the Power 1. Press the [Power] key/ . CMJ011 • Depending on the network environment you are using, it may take the machine one minute or more to connect to the network. • If the message "Connecting to the network..." remains displayed throughout the startup process, there is a problem preventing the machine from connecting to the network. For details about how to display the Configuration Menu screen in this state, see "About Screen", Features Reference.
2. Operating the Machine Turning on the Machine for the First Time When you turn on the machine for the first time, a screen used to specify the language, date, and time will appear. Select the language, date, and time for the environment in which you plan to use the machine. • You can also specify the language, date, and time from Configuration Menu. For details about how to specify these items from Configuration Menu, see "Changing the Language and Time Zone", Features Reference. 1.
Turning on the Machine for the First Time 7. Press the [ ] key to select [Next], and then press the [Enter] key/ . 8. Press the [Enter] key/ to display the list. 9. Press the cursor keys ([ ] [ ] [ ] [ ] keys) to select the region, and then press the [Enter] key/ . 10. Press the [ ] or [ ] key to select the time zone, and then press the [Enter] key/ . 11. Press the [Enter] key/ . 12. Confirm that the settings are correct, and then press the [Enter] key/ .
2. Operating the Machine Adjusting the Camera • Do not attempt to raise or move this machine by the camera unit. • Do not attempt to move the camera beyond its range of movement. Ranges of movement The camera can move within the following ranges: • Horizontal direction 90°-180° (when the camera unit is facing 0 degrees after it is raised) CMJ025 • Vertical direction 45°-45° (when the vertical position of the camera unit is 0 degrees) CMJ024 1.
Adjusting the Camera CMJ013 • Fingerprints or dust on the lens cover can cause image quality to deteriorate. If the lens cover is dirty, lightly wipe it with a soft cloth.
2. Operating the Machine Using the Camera To Share Information When using the camera to take a picture of a form or document directly, the camera automatically focuses on the object and displays the image visually. This feature is useful at meetings when sharing printed forms or other documents for which no electronic data exists, such as hand-written memos. 1. Set the object you want to share to the right of the machine. Orientation of the object: CMJ002 2.
Adjusting the Volume Adjusting the Volume You can adjust the audio volume and temporarily mute the microphone. Adjusting the Speaker Volume 1. Use the [ ] and [ ] keys to adjust the volume. CMJ015 To lower the volume, press the [ ] key. To raise the volume, press the [ ] key. • If an external microphone speaker are connected, you cannot adjust the volume from the machine. For details about how to adjust the volume of your external microphone speaker, see the respective manual for device.
2. Operating the Machine 2. To cancel mute, press the [Mute] key again. The Mute indicator turns off to indicate that mute has been cancelled. • If an external microphone speaker are connected, you cannot mute them from the machine. For details about how to mute your external microphone speaker, see the respective manual for device.
Turning Off the Power Turning Off the Power 1. Press the [Power] key/ . CMJ011 2. Press the [ ] or [ ] key to select [Turn Off], and then press the [Enter] key/ . • You can also turn off the machine by pressing the [Power] key/ twice in Step 1.
2. Operating the Machine Putting the Camera Back Into Place • Do not attempt to raise or move this machine by the camera unit. • Do not attempt to move the camera beyond its range of movement. 1. Carefully rotate the camera and put it back into place. CMJ013 2. Push the arm down until it clicks.
3. Packing Up the Machine Removing the Power Cord Set and Video Output Device and Packing Up the Machine • Before packing up the machine, make sure the machine is off by checking whether the Power indicator is lit. 1. Remove the analog RGB or DVI-D connector from the machine. • Analog RGB connector CJB028 • DVI-D connector CJB029 2. Remove the analog RGB or DVI-D connector from the video output device.
3. Packing Up the Machine 3. Remove the power connector from the power connector inlet on the machine. CJB044 4. Remove the AC adapter and power cord. CJB030 5. Pack the machine and power cord set in the supplied bag. CJB045 • For details about how to use your video output device, see the manual that comes with the device. • If the USB cable for the PC Screen Share is connected, remove the USB cable. Pack the USB cable in the supplied bag.
Removing the Power Cord Set and Video Output Device and Packing Up the Machine • Be sure to disconnect all cables and the power cord set before placing this machine in the bag.
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4. Troubleshooting This chapter describes common problems of the machine. For details about network problems and messages, see "Troubleshooting", Features Reference. When You Have Problems Operating the Machine • If the problem continues to persist even you after follow instructions given to resolve the problem, contact the support desk. Problems The machine does not turn on. Causes The power cord set is not connected correctly.
4. Troubleshooting Problems Causes Solutions Cannot be connected to the contact whose status is "Ready". An error occurred on the other party's machine. If the error message is displayed, the machine cannot be receive the call. Ask the party to solve the problem. Cannot connect to the contact whose status is "Ready" or "Meeting". The status of the contact is changed suddenly, if the machine of the other party is disconnected from the network, or the machine is turned off.
When You Have Problems Operating the Machine Problems Causes Solutions Video or Audio of other party cuts out. The wireless network Contact your network administrator. problem is occurred, such as radio/electromagnetic interference or weak reception. Deterioration of sound quality Howling might be occurred if placing objects near the microphone or speaker. Keep objects away from the microphone or speaker.
4. Troubleshooting Problems Deterioration of sound quality Causes Solutions Howling might be occurred if the audio volume is set too loud. Adjust the audio volume on the machine. For details about how to adjust the volume, see p.36 "Adjusting the Camera". If you are using an external microphone speaker, adjust the volume of the external microphone speaker. For details about how to adjust the volume, see the respective manual for the device.
When You Have Problems Operating the Machine Problems The sound cuts in and out. No sound can be heard from the other party. Causes If you and the other party speak at the same time, the sound may cut in and out. The audio volume is set to the lowest level. Solutions Wait until the other party is finished before speaking. If the other party speaks for an extended length of time and the audio continually cuts out, mute the microphone of your machine. • Adjust the audio volume on the machine.
4. Troubleshooting Problems Firmware Update screen is displayed when turn on the machine. 52 Causes If a required firmware update is detected. You cannot start a meeting or accept a registration request until the update is complete. Solutions Check the update information, and then start the update immediately.
5. Appendix Specifications Item Interface Specification • Ethernet: 10BASE-T, 100BASE-TX, 1000BASE-T • IEEE802.11g, IEEE802.11b, IEEE802.11n • Encryption method: WEP128bit/64bit, WPA-PSK(TKIP/ AES), WPA2-PSK(AES) • USB2.0 (type A) 2 • USB2.
5. Appendix Item Specification Focus Pan focus Automatic camera adjustment • Automatic gain control • Automatic white balance control Microphone • Automatic echo canceller • Automatic noise reduction • Automatic gain control • Muting Noise 40 dB or less Power Source • (mainly Europe and Asia) 220 V-240 V, 50/60 Hz • (mainly North America) 110 V, 50/60 Hz Power consumption External dimensions (W H) 50 W or less D • Main unit (Camera unit folded) 285.0 189.0 40.0 mm (11.2 7.4 1.
Precautions for Use Precautions for Use This section describes precautions for using the machine. It also provides additional information about the machine's specifications. Where to use this machine • The location in which the machine is used may affect the audio quality. Read the information provided on p.17 "Installation Requirements" and select an appropriate location. • This machine may not work properly depending on the network environment you are using. For details, see p.
5. Appendix Trademarks Adobe, Acrobat, and Reader are either registered trademarks or trademarks of Adobe Systems Incorporated in the United States and/or other countries. Firefox is a registered trademark of the Mozilla Foundation. Microsoft®, Windows®, Windows Vista®, and Internet Explorer® are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries.
INDEX A Air inlet...................................................................14 Air outlet.................................................................13 Alert indicator........................................................15 Analog RGB connector.........................................14 Anti-theft lock hole.................................................14 C Camera unit.....................................................13, 31 Cleaning........................................................
MEMO 58
MEMO 59
MEMO 60 EN GB EN US EN AU E0A0-8507
© 2012 Ricoh Co., Ltd.
Device Reference EN GB EN US EN AU E0A0-8507