Maintenance Guide Read This First Trademarks.............................................................................................................3 How to Read This Manual .....................................................................................4 Paper and Other Media Paper and Other Media Supported by This Printer.............................................5 Paper Recommendations......................................................................................9 Loading Paper......
When “Replace Transfer Belt” Appears on the Display ...........................................57 When “Replace Transfer Belt soon” Appears on the Display................................... 58 Cleaning and Adjusting the Printer Cautions to Take When Cleaning .......................................................................59 Adjusting the Color Registration........................................................................60 Correcting the Color Gradation ........................................
Read This First Trademarks Microsoft, Windows and Windows NT are registered trademarks of Microsoft Corporation in the United States and/or other countries. IPS-PRINT Printer Language Emulation Copyright© 1999-2000 Oak Technology, Inc., All rights reserved. Bluetooth® is a registered trademark of the Bluetooth SIG, Inc. worldwide. Other product names used herein are for identification purposes only and might be trademarks of their respective companies. We disclaim any and all rights to those marks.
Read This First How to Read This Manual The following set of symbols is used in this manual. This symbol indicates a potentially hazardous situation that might result in death or serious injury when you misuse the machine without following the instructions under this symbol. Be sure to read the instructions, all of which are described in the Safety Information section.
Paper and Other Media Paper and Other Media Supported by This Printer This section describes the paper size, feed direction, and the maximum amount of paper that can be loaded into each paper tray in this printer. ❒ The following symbols and terminology are used to represent the feed direction. In this manual On the display K ↑ (Feed direction) A4 (210 x 297) 8 1/2 x 11 Paper feed direction Short-edge feed direction ❒ Be careful of the paper feed direction.
114 × 162 DL Env (4.33 × 8.66 inches) K 110 × 220 Monarch Env (3 7/8 × 7 1/2 inches) K 98.4 × 190.5 Custom Size - - 16K (7.68 × 101/2 inches) K 195 × 267 Paper Feed Unit (Tray 2/3) K Tray 1 Size (mm) C6 Env (4.49 × 6.38 inches) Bypass Tray Feed direction Paper and Other Media • The size is supported and the printer selects it automatically. • The size is supported, but it should be selected using the control panel.
5.83” × 8.26” A6 K 4.13” × 5.63” Legal (LG) K 81/2” × 14” Letter (LT) K 81/2” × 11” 5 1/2 × 8 1/2 inches K 51/2” × 81/2” Executive (Exec.) K 71/4” × 101/2” Folio K 81/4” × 13” Foolscap F4 K 81/2” × 13” F/GL K 8” × 13” Com#10 Env K 4 1/8” × 9 1/2” C5 Env K 6.38” × 9.02” C6 Env K 4.49” × 6.38” DL Env K 4.33” × 8.66” Monarch Env K 3 7/8” × 7 1/2” Custom Size - - 16K K 7.
Paper and Other Media The size is not supported. ❖ Paper weight and number of sheets to be set Supported paper weight Tray 1 Paper Feed Unit (Tray 2, Tray 3) Bypass Tray Maximum number of sheets (plain paper) 60.2 - 104.7 g/m2 (16 - 28 lb.) 530 (80 g/m2, 20 lb.) 60.2 - 199 g/m2 (16 - 53 lb.) 100 (80 g/m2, 20 lb.) Check that the top of the stack is not higher than the limit mark inside the tray.
Paper and Other Media Paper Recommendations Loading Paper ❒ Do not use ink-jet printer paper because it may stick to the fusing unit and cause a paper misfeed. ❒ Set the paper as described below • Tray 1, Paper Feed Unit (Tray 2, Tray 3): Print side facing up • Bypass Tray: Print side facing down ❒ Print quality cannot be guaranteed if paper other than the ones recommended is used. For more information about recommended paper, contact your sales or service representative.
Paper and Other Media Number of sheets that can be set • Tray 1: 530 • Tray 2, Tray 3 (Paper Feed Unit Type 3000): 530 • Bypass Tray: 100 ❒ Make sure paper is not stacked higher than the upper limit mark (T) inside the tray. Make sure paper is not stacked higher than the paper guides inside the bypass tray. Both-side printing Possible Thick Paper Paper thickness 105 - 199 g/m2 (28 - 53 lb.) • [Thick Paper 1]: 105 - 165 g/m2 (28 - 44 lb.) • [Thick Paper 2]: 165 - 199 g/m2 (44 - 53 lb.
Paper and Other Media Printer driver setup Click [Transparency] in the [Type:] list. Enabled paper feeding tray Bypass Tray Number of sheets that can be set Bypass Tray: 50 ❒ Make sure paper is not stacked higher than the paper guides inside the bypass tray. Both-sided printing Not possible Additional cautions • Print speed for OHP transparencies is slower than for plain paper. • Due to switching modes, the machine will be on standby for thirty or forty seconds after the job was received.
Paper and Other Media Additional cautions • Check the print side is facing down. • Check there is no air in the envelopes before loading. • For better print quality, we recommend the right, left, top, and bottom print margins to be at least 15 mm 0.6 inch. • Load only one size and type of envelope at a time. • Before loading envelopes, flatten their leading edges (the edge going into the printer) by running a pencil or ruler across them.
Paper and Other Media Print Area The following shows the print area for this printer. Be sure to set the print margins correctly by the application. ❖ Paper A B C D Print area Feed direction Approx. 5 mm (0.2 inches) Approx. 5 mm (0.2 inches) ❒ The print area may vary depending on the paper size, printer language and printer driver settings.
Paper and Other Media C D Approx. 5 mm (0.2 inches) Approx. 5 mm (0.2 inches) ❒ The print area may vary depending on the paper size, printer language and printer driver settings.
Paper and Other Media Loading Paper This describes how to load paper into the paper tray and bypass tray. • Do not pull out the paper tray forcefully. If you do, the tray might fall and cause an injury. Loading Paper in Tray 1 and the optional paper feed unit The following example explains loading procedure for the standard paper tray (Tray 1). The same procedure can be used for the optional paper feed unit. ❒ Make sure paper is not stacked above the limit mark inside the tray. Misfeeds might occur.
Paper and Other Media B Press “Push”, and then adjust the rear guide to the paper size you want to load. C Adjust the side guides to the paper size you want to load. D Load paper print side up in the paper tray. ❒ Make sure the top of the stack is not higher than the limit mark inside the tray. ❒ To avoid misfeeds, set the side guides to the exact paper size. ❒ Do not load different kinds of paper in the tray.
Paper and Other Media E Slide the paper tray fully into the printer. ❒ Misfeeds can occur if the paper tray is not fully inserted. Make sure it is fully inserted. Changing paper size of the paper tray A Pull the paper tray out of the printer until it stops. Lift it slightly, and then pull it fully out. Place the paper tray on a flat surface. ❒ You can not pull out Tray 1 if the bypass tray is open.
Paper and Other Media B Remove the paper. C Press “Push”, and then adjust the rear guide to the paper size you are using. D Adjust the side guides to the paper size you want to load.
Paper and Other Media E Load paper print side up in the paper tray. ❒ Check the top of the stack is not higher than the limit mark inside the tray. F Slide the paper tray fully into the printer. Specifying a paper type for Tray 1 and the optional paper feed unit Improve printer performance by selecting the optimum paper type for the tray. You can select from the following paper types: • Plain Paper, Recycled Paper, Special Paper, Color Paper, Letterhead, Preprinted A Press the {Menu} key.
Paper and Other Media The [Menu] screen appears. B Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper type selection menu appears. C Press the {U} or {T} key to display [Paper Type], and then press the {# Enter} key. The paper tray selection menu appears. D Press the {U} or {T} key to display the target paper tray, and then press the {# Enter} key.
Paper and Other Media ❒ To avoid multi-sheet feeds, fan the paper before loading it onto the paper tray. ❒ Set the size and direction of the loaded paper using the control panel or the printer driver. Make sure the settings do not conflict. Conflicting settings can cause paper jams or loss of print quality. ❒ Load paper print side down and in the short-edge feed direction. A Open the bypass tray. B Extend the bypass tray.
Paper and Other Media D Adjust the side guides to the paper width. ❒ Check the top of the stack is not higher than the limit mark inside the tray. ❒ To avoid multi-sheet feeds, fan the paper before loading it onto the paper tray. E Set the paper size using the control panel. Press the {Menu} key. The [Menu]screen appears. F Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears.
Paper and Other Media H Press the {U} or {T} key to display the size and orientation of the paper in the bypass tray. Bypass Size: *8 x 13 After about two seconds, the display returns to the menu. I Press the {Online} key. The initial screen appears. ❒ To load thick paper, OHP transparencies, or envelopes, make settings for thick paper or OHP transparencies using the control panel and printer driver. ❒ The number of pages that can be loaded in the bypass tray differs depending on paper type.
Paper and Other Media A Press the {Menu} key. The [Menu]screen appears. B Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. C Check [Bypass Size] appears, and then press the {# Enter} key. The paper size selection menu appears. D Press the {U} or {T} key to display [Custom Size], and then press the {# Enter} key. E Press the {U} or {T} key to set the horizontal value, and then press the {# Enter} key.
Paper and Other Media For details about the printer driver, see the printer driver Help. Specifying a paper type for the Bypass Tray By selecting the paper type you want to load, the printer performs better.
Paper and Other Media E Press the {U} or {T} key to display the loaded paper type, and then press the {# Enter} key. Bypass Tray: Recycled Paper After about two seconds, the display returns to the menu. F Press the {Online} key. The initial screen appears. The following message appears on the display: ❒ When selecting Plain Paper, select [Thin] or [Normal] for [Plain Paper] in the [Maintenance] menu.
Paper and Other Media B Press the {U} or {T} key to display [Paper Input], and then press the {# Enter} key. Menu: Paper Input The paper selection menu appears. C Press the {U} or {T} key to display [Tray Priority], and then press the {# Enter} key. The paper tray selection menu appears. D Press the {U} or {T} key to select the tray type you want to use, and then press the {# Enter} key. The following message appears on the display: Tray Priority: *Tray 2 E Press the {Online} key.
Replacing Consumables and Maintenance Kit Replacing the Toner Cartridge • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. • Disposal should take place at an authorized dealer or an appropriate collection site. • If you dispose of the used toner cartridges yourself, dispose of them according to local regulations. • Do not store toner, used toner, or toner containers in a place with an open flame.
Replacing Consumables and Maintenance Kit Replace the toner cartridge if the following message appears on the display: Add Toner XXX/XXX ❒ A combination of one to four colors, yellow, magenta, cyan, black, appears in “XXX”. ❒ If cyan, magenta, or yellow toner runs out, you can print in black and white using black toner. Change the color mode setting to “Black and White” using the printer driver.
Replacing Consumables and Maintenance Kit D Shake the toner cartridge from side to side about 10 times. ❒ Do not open the shutter at the bottom of the toner cartridge. Toner may leak. ❒ The illustration uses the black cartridge as an example. E Check the toner color and location correspond, and carefully insert the toner cartridge vertically.
Replacing Consumables and Maintenance Kit F Insert the toner cartridge in the direction of the arrow. ❒ Do not install and remove toner cartridges unless necessary. Excessive handling results in toner leakage. ❒ All four cartridges are installed using the same procedure. G Close the printer's upper left cover. ❒ If the toner cartridge is not properly installed, you cannot close the printer's upper left cover.
Replacing Consumables and Maintenance Kit Replacing the Waste Toner Bottle • Do not incinerate spilled toner or used toner. Toner dust is flammable and might ignite when exposed to an open flame. Disposal should take place at an authorized dealer or an appropriate collection site. If you dispose of the used toner containers yourself, dispose of them according to local regulations. • Keep toner (used or unused) and the toner cartridge out of reach of children.
Replacing Consumables and Maintenance Kit D Unlock the waste toner bottle by sliding the green arrow to the position shown. ❒ Do not lock the removed waste toner bottle. Toner may leak. E Remove the used waste toner bottle carefully.
Replacing Consumables and Maintenance Kit F Place the new waste toner bottle in the position shown in the illustration. G Lock the waste toner bottle by sliding the green arrow to the position shown. ❒ Be sure to lock the waste toner bottle to prevent toner from leaking inside the printer. H Close the right cover carefully. I Turn on the power.
Replacing Consumables and Maintenance Kit Replacing the Photo Conductor Unit Replace the black photo conductor unit when the following message appears on the display: Replace Black PCU Replace the three color photo conductor units when the following message appears on the display: Replace Color PCU Color photo conductor units (yellow, cyan, and magenta) are supplied as a single item. ❒ Exposure to light reduces photo conductor unit performance. Replace the unit as quickly as possible.
Replacing Consumables and Maintenance Kit ❖ Photo Conductor Unit Color A Turn off the power, and then unplug the power cable. B Open the right cover. C Pull out the green levers on the left and right that are securing the inner cover.
Replacing Consumables and Maintenance Kit D Lift the inner cover until it stays up. E Remove the photo conductor unit. F Pinch the green lever to unlock the unit. G Pull out the photo conductor unit carefully.
Replacing Consumables and Maintenance Kit H Pinch the green lever to unlock the unit. I Pull out the photo conductor unit carefully until it stops. J Pinch the green part to release the unit. K Pull out the photo conductor unit carefully. ❒ Be sure to hold the unit with both hands, and pull it out carefully. L Take out the new photo conductor unit.
Replacing Consumables and Maintenance Kit M Remove the cap attached to the photo conductor unit. ❒ The cap is no longer needed and can be disposed of. N Remove the tape from around Photo Conductor Unit by peeling it downward, and then remove the unit's top cover. ❒ Do not remove the cover attached to the bottom of the photo conductor unit yet.
Replacing Consumables and Maintenance Kit ❒ After you take the new Photo Conductor Unit out of the bag, quickly install it. O Check the locations for each Photo Conductor Unit. A B Photo Conductor Unit (Black) Photo Conductor Unit (Color) P Align the green arrow at the tip of the photo conductor unit with the rail inside the printer. ❒ Make sure the green arrow fits securely to the rail before proceeding to the next step.
Replacing Consumables and Maintenance Kit ❖ Photo Conductor Unit Black ❖ Photo Conductor Unit Color Q Push the front of the photo conductor unit carefully in sliding the unit from its cover until it stops.
Replacing Consumables and Maintenance Kit ❖ Photo Conductor Unit Color ❒ If the photo conductor unit is not correctly installed, print quality will be lost. For example, certain colors may not print. R Lower the inner cover slowly. S Push the left and right edge of the inner cover to secure it.
Replacing Consumables and Maintenance Kit T Close the right cover carefully. U Plug in the power cable, and then turn on the power. The printer starts calibration. Wait until it stops. The following message appears on the display: Calibrating... Wait until [Ready] appears on the display panel. ❒ Do not turn off the power during calibration. Doing so results in malfunction.
Replacing Consumables and Maintenance Kit Replacing the Fusing Unit • The inside of this machine gets very hot. Do not touch parts labelled “v”(hot surface). Touching “v” labelled parts (hot surface) could result in burns. • The fusing unit gets very hot. When installing a new fusing unit, turn off the printer and wait about 30 minutes. Then you can install the new fusing unit. Handling the unit before it has fully cooled down (30 mins) could result in burns. • Do not pull out the fusing unit forcefully.
Replacing Consumables and Maintenance Kit ❖ Transfer Roller ❒ Be sure to make the maintenance setting using the control panel after replacing the fusing unit. The procedure is complete only when the maintenance setting is made. A Turn off the power, and then unplug the power cable. ❒ After power off, wait 30 minutes for the fusing unit to cool before handling it. B Open the front cover by pushing the front cover release button. C Pinch the connector lever, and then pull out the connector.
Replacing Consumables and Maintenance Kit D Push the green release buttons on the left and right outwards to unlock the fusing unit. E Remove the fusing unit carefully. F Take the new fusing unit from out from its box. G Place the unit as shown, and then carefully insert the new fusing unit.
Replacing Consumables and Maintenance Kit H Carefully push in the fusing unit until it clicks into position, and then check that the unit is locked. I Push in the connector. J Open the transfer roller cover.
Replacing Consumables and Maintenance Kit K Turn the green part in the direction of the arrow, and then remove the transfer roller. L Take out the new transfer roller. ❒ Do not touch the roller part. M Hold the green part as shown, and then insert the transfer roller into the printer. ❒ The end with the longer shaft must be to the left.
Replacing Consumables and Maintenance Kit N Close the transfer roller cover. O Close the front cover carefully. P Turn on the power. Q Make the maintenance setting using the control panel. When “Replace Fusing Unit” Appears on the Display A If the following message appears on the control panel, hold down the {Escape} key for at least five seconds. The message disappears and a maintenance reset is automatically performed.
Replacing Consumables and Maintenance Kit B Press the {U} or {T} key to display [Maintenance], and then press the {# Enter} key. Menu: Maintenance C Press the {U} or {T} key to display [Maint. Reset], and then press the {# Enter} key. Maintenance: Maint. Reset D Press the {U} or {T} key to display [Fusing Unit], and then press the {# Enter} key. Maint. Reset: Fusing Unit The following message appears: Fusing Unit Press # to reset E Press the {# Enter} key. Wait a few seconds.
Replacing Consumables and Maintenance Kit Replacing the Intermediate Transfer Unit • The inside of this machine gets very hot. Do not touch parts labelled “v” (hot surface). Touching “v” labelled parts could result in burns.
Replacing Consumables and Maintenance Kit B Open printer's right cover. C Remove the waste toner bottle. See p.32 “Replacing the Waste Toner Bottle”. D Pull out the green levers on the left and right that are securing the inner cover. E Lift the inner cover until it stays up.
Replacing Consumables and Maintenance Kit F Unlock the waste toner bottle by sliding the green arrow to the position shown. ❒ Do not lock the removed waste toner bottle. Toner may leak. G Remove the waste toner bottle carefully.
Replacing Consumables and Maintenance Kit H Loosen the green screws on the left and right by turning them the direction of the arrows. Do not remove the screws. I Pinch the both screws, and then carefully pull out the transfer belt slowly until it stops. J Raise the green cover, hold the transfer belt as shown, and then remove the transfer belt. ❒ Be sure to hold the unit with both hands, and pull it out carefully. ❒ Do not touch the belt part. K Take out the new transfer belt.
Replacing Consumables and Maintenance Kit L Holding the transfer belt as shown, carefully slide the transfer belt into the printer. M Close the green cover, and then push it in until it stops. N Tighten the green screws on the left and right by turning them the direction of the arrows.
Replacing Consumables and Maintenance Kit O Place the waste toner bottle in the position shown in the illustration. P Lock the waste toner bottle by sliding the green arrow to the position shown. ❒ Be sure to lock the waste toner bottle to prevent toner from leaking inside the printer. Q Lower the inner cover slowly.
Replacing Consumables and Maintenance Kit R Push the left and right edge of the inner cover to secure it. S Close the right cover. T Turn on the power. U Make the setting using the control panel. When “Replace Transfer Belt” Appears on the Display A If the following message appears on the control panel, hold down the {Escape} key for at least five seconds. The message disappears and a maintenance reset is automatically performed.
Replacing Consumables and Maintenance Kit When “Replace Transfer Belt soon” Appears on the Display A Press the {Menu} key. The [Menu] screen appears. B Press the {U} or {T} key to display [Maintenance], and then press the {# Enter} key. Menu: Maintenance C Press the {U} or {T} key to display [Maint. Reset], and then press the {# Enter} key. Maintenance: Maint. Reset D Press the {U} or {T} key to display [Transfer Belt], and then press the {# Enter} key. Maint.
Cleaning and Adjusting the Printer Cautions to Take When Cleaning • Do not remove any covers or screws other than those specified in this manual. Some parts of the machine are at a high voltage and could give you an electric shock. Also, if the machine has laser systems, direct (or indirect) reflected eye contact with the laser beam may cause serious eye damage. When the machine needs to be checked, adjusted, or repaired, contact your service representative.
Cleaning and Adjusting the Printer Adjusting the Color Registration If documents show color degradation after the printer is moved, perform automatic color adjustment. A Press the {Menu} key. The [Menu] screen appears. B Press the {U} or {T} key to display [Maintenance], and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. C Press the {U} or {T} key to display [Color Regist.], and then press the {# Enter} key. The check message appears.
Cleaning and Adjusting the Printer Automatic color adjustment takes about 30 seconds. A confirmation message appears when complete. Completed E Press the {Escape} key. Return to the maintenance menu. F Press the {Online} key. The initial screen appears.
Cleaning and Adjusting the Printer Correcting the Color Gradation Color gradation during color printing changes slightly, depending on a number of factors. If you print the same file repeatedly or toner was recently replaced, changes may occur in color tones. When this happens, to obtain suitable print results, color gradation can be corrected, although it is not usually necessary to make any particular settings.
Cleaning and Adjusting the Printer A Press the {Menu} key. The [Menu]screen appears. B Press the {U} or {T} key to display [Maintenance], and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. C Press the {U} or {T} key to display [Color Calibrate], and then press the {# Enter} key. ❒ If you perform only correction 2, proceed to step L. D Check [Start Calibr. 1] is displayed, and then press the {# Enter} key.
Cleaning and Adjusting the Printer ❒ Each time the {U} or {T} key is pressed, the value increases or decreases respectively, in increments of 1. ❒ The correction value can be set between 0 and 6. G Press the {# Enter} key after setting the K (black) gradation. The cursor shifts to M (magenta). Calibrate 1: K:2 M:3 C/Y:3/3 H Set the gradation correction values for M (magenta), C (cyan), and Y (yellow) using the same procedure as for the K (black).
Cleaning and Adjusting the Printer M Check [Yes] is displayed, and then press the {# Enter} key to print gradation correction sheet 2. N Perform the same operations as used for setting the gradation correction value using correction 1 to set the gradation correction value of the middle part using correction 2. O After completing all settings, press the {Online} key. The initial screen appears. ❒ Displays on the screen are just examples.
Cleaning and Adjusting the Printer ❒ Hold the correction value (0-6) for “K” of the correction value setting sheet over the color sample of gradation correction 1 of the Color Calibration Sample Sheet and search for a corrected color closest to that of the color sample, and then set its correction value using the operation panel. The currently set correction value is printed in red.
Cleaning and Adjusting the Printer ❖ Relationship between gradation correction sheet and display The printed gradation correction sheet and display correspond as shown in the following diagram. The gradation correction sheets are used to determine the correction values for the colors K (black), M (magenta), C (cyan), and Y (yellow). These values are set using the control panel. ❒ XXXX represents the printer model name. A K (black) correction values Adjust the printed color when only black toner is used.
Cleaning and Adjusting the Printer A Press the {Menu} key. The [Menu]screen appears. B Press the {U} or {T} key to display [Maintenance], and then press the {# Enter} key. Menu: Maintenance The maintenance menu appears. C Press the {U} or {T} key to display [Color Calibrate], and then press the {# Enter} key. D Press the {U} or {T} key to display [Reset], and then press the {# Enter} key. Color Calibrate: Reset A confirmation message is displayed.
Cleaning and Adjusting the Printer Adjusting the Image Density Adjust the image density when the print side of the page appears shaded or the print image is patchy. ❒ Extreme settings may create output that appears dirty. ❒ Image density settings should be made from the application or the printer driver whenever possible. ❒ Changing the image density setting can result in deterioration of color balance. We recommend you leave the image density at its factory default setting. A Press the {Menu} key.
Cleaning and Adjusting the Printer D Press the {# Enter} key. When following message appears on the display, press the {# Enter} key. Prt. Test Sheet Press # to start Printing... E Compare the colors on the printed image density test sheet with those on the Image Density Adjusting Card. ❒ If the image density of the Image Density Adjusting Card is equal to the framed part of the test sheet, do not adjust the image density value.
Cleaning and Adjusting the Printer Adjusting Tray Registration You can adjust the registration of each tray. The vertical adjustment is used for all trays. Normally, you need not update the registration. But when the optional paper feed unit or the duplex unit is installed, updating is useful in some cases. The following procedure describes how to adjust tray 2. The same procedure applies to other trays as well. A Press the {Menu} key. The [Menu]screen appears.
Cleaning and Adjusting the Printer F Confirm the position of the image on the test sheet, and then adjust the registration value. In this setting, adjust the margins of the test sheet so that they are equal in size. G Press the {U} or {T} key to display [Adjustment], and then press the {# Enter} key. H Press the {U} or {T} key to display the parameter to be adjusted, and then press the {# Enter} key. Adjustment: Horiz: Tray 2 I Press the {U} or {T} key to set the registration value (mm).
Cleaning and Adjusting the Printer Increase the value to shift the print area in the positive direction, and decrease to shift in the negative direction. A B : Print Area : Feed Direction ❒ Pressing the {U} or {T} key makes the value increase or decrease by 1.0 mm steps. J Press the {# Enter} key. The display returns to the print area [Adjustment] menu. Registration: Adjustment K Print the test sheet to confirm the adjustment result. L Press the {Online} key. The initial screen appears.
Troubleshooting Error & Status Messages on the Control Panel This section explains what the messages that appear on the control panel mean and what to do when a particular message appears. ❖ Messages (in alphabetical order) Messages Add Toner Black Description The printer is out of toner (Black). Recommended Action Replace the toner cartridge (Black). See p.28 “Replacing the Toner Cartridge”. Add Toner Cyan The printer is out of toner (Cy- Replace the toner cartridge an). (Cyan). See p.
Troubleshooting Messages Description Recommended Action The paper size and type setting in the tray differs from that of actual paper size and type in the tray. Load paper of the selected size in the tray, and then change the paper size setting with the control panel. Or, press {Form Feed}, and then select the tray using the control panel. Or, press {Job Reset} to cancel the print job. or Right Cover The front cover or right cover is open. Close the front cover or right cover.
Troubleshooting Messages Hardware Problem IEEE1394 Description Recommended Action The printer identified an IEEE 1394 interface board error. Turn the power off, and then on. Remove and re-install the IEEE 1394 interface board correctly. A Check the IEEE 1394 in- terface board is correctly attached to the computer. B Check the IEEE 1394 in- terface cable is securely connected. C Unplug the IEEE 1394 in- terface cable which is connected to the printer. D Restart the computer.
Troubleshooting Messages Hardware Problem Color PCU Hardware Problem Option RAM Description Recommended Action The printer detected an error in the color photo conductor unit. Turn the power off, and then on. Remove and re-install the photo conductor unit correctly. If the message appears again, contact your sales or service representative. The printer identified an optional RAM error. Turn the power off, and then on. Remove and re-install the optional RAM.
Troubleshooting Messages Description Recommended Action The IEEE 802.11b interface unit or the Bluetooth interface unit could not be detected when the power was turned on. The IEEE 802.11b interface card or the Bluetooth interface card was removed after the power was turned on. An error was detected in the IEEE 802.11b interface card or the Bluetooth interface card. Turn the power off, and then on. Remove and re-install the IEEE 802.11b interface unit or the Bluetooth interface unit correctly.
Troubleshooting Messages Description Recommended Action No Files exist There are no files available for Sample Print job or Locked Print job. Wait for two seconds until the previous display appears. Offline The printer is offline and cannot print data. Press {Online} key. Please wait... The printer is cooling down. Wait a while. Processing... Print data is being processed. Wait a while. RC Gate Cannot communicate with RC Gate. Check the device or the RC Gate network connection.
Troubleshooting Messages Replace Color PCU soon Replace Fusing Unit Description Recommended Action The time to replace the color PCU is soon. Prepare to replace the color PCU when the message [Replace Color PCU] appears on the display. It is time to replace the fusing unit. Replace the fusing unit with a new one. See p.44 “Replacing the Fusing Unit”. Replace Fusing Unit soon Replace Transfer Belt The time to replace the fusing unit soon.
Troubleshooting Messages ROM Update Receiving Data SC XXX-X Power Off On / Call Service if Description Recommended Action The printer is receiving updated data. Don't turn off the printer while it is receiving data. Turn the power off and then on. If the message appears again, contact your sales or service representative. Turn the power off, and then on. If the message appears again, contact your sales or service representative. Authentication for the SD card has failed.
Troubleshooting Messages Description Recommended Action Waiting... The printer is waiting for the next data to print. Wait a while. Warming up... The printer is warming up and not ready. Wait until the printer signals Ready.
Troubleshooting Printer Does Not Print Possible Cause Is the power on? Solutions Confirm that the cable is securely plugged into the power outlet and the printer. Turn on the power. Does the Online indicator stay on? If not, press {Online} key to light it. Does the Alert indicator stay red? If so, check the error message on the display and take the required action. Is paper loaded? Load paper into the paper tray or onto the bypass tray. See p.15 “Loading Paper”.
Troubleshooting Possible Cause How is the signal strength when using Bluetooth ? When you use the optional Bluetooth interface unit. Solutions Try the following: • Check the Bluetooth interface unit is installed properly. • Check there are no obstructions between computer, printer and other devices. • Change the location of the computer. • Change the location of the printer. SPP A Make sure the machine you want to use appears in the 3Com Bluetooth Connection Manager.
Troubleshooting • For a IEEE 1394 (SCSI print) port connection, port 1394_00 (n) *1 should be set. *1 (n) is the number of printers connected. Windows 95/98/Me A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. Next, on the [File] menu, click [Properties]. C Click the [Details] tab. D Check the [Print to the following port] box to confirm that the correct port is selected.
Troubleshooting D Click to select the icon of the printer. Next, on the [File] menu, click [Properties]. E Click the [Port] tab. F Check the [Print to the following port(s).] box to confirm that the correct port is selected. Windows NT 4.0 A Click [Start], point to [Settings] and then click [Printers]. B Click to select the icon of the printer. After that, on the [File] menu, click [Properties]. C Click the [Port] tab.
Troubleshooting Other Printing Problems Status Toner smears appear on the print side of the page. Possible Causes, Descriptions, and Solutions The paper setting may not be correct. For example, although you are using thick paper, the setting for thick paper may not be set. • Check the paper settings. See p.9 “Types of Paper and Other Media”. • Check the printer driver's paper settings. See the printer driver Help.
Troubleshooting Status Possible Causes, Descriptions, and Solutions Multiple pages are fed at once. There may be a gap between the rear guide and the paper, or between the side guides and the paper in the paper tray. Make sure there are no gaps. See p.15 “Loading Paper”. Paper is either too thick or too thin. See p.5 “Paper and Other Media Supported by This Printer”. Paper has already been printed on. See p.5 “Paper and Other Media Supported by This Printer”.
Troubleshooting Status Possible Causes, Descriptions, and Solutions It takes too much time to resume printing. The data is so large or complex that it takes time to process it. If the Data In indicator is blinking, the data is being processed. Just wait until it resumes. If OHP transparencies or glossy paper is being used, printing takes more time to start. It takes too much time to complete the print job.
Troubleshooting Status Possible Causes, Descriptions, and Solutions Solid areas, lines or text are Select [K (Black)] for [Gray Reproduction (Text/Line Art):] in the shiny or glossy when created as printer driver's dialog box. a mixture of cyan, magenta, yel- See the printer driver Help. low. Black gradation is not natural. Select [CMY + K] for [Gray Reproduction (Text/Line Art):] in the printer driver's dialog box. See the printer driver Help. Solid lines are printed as broken lines.
Troubleshooting Status White streaks or color streaks appear. Possible Causes, Descriptions, and Solutions Toner is almost depleted. When the [Add Toner XXX] or [Toner is almost empty: XXX] message appears on the display panel, or the toner end LED on the control panel is lit, replace the toner cartridge of the displayed color. See p.28 “Replacing the Toner Cartridge”. When [Replace Black PCU] or [Replace Color PCU] appears on the display, replace the photo conductor unit. See p.
Troubleshooting Status Possible Causes, Descriptions, and Solutions PDF Direct Print is not executed (PDF file is not printed). You must install an optional hard disk drive or set the value of the [RAM Disk] in the System Menu to 2 MB or higher. See “Attaching Printer Hard Disk Type 3000”, Setup Guide for optional hard disk drive installation. For [RAM Disk], see the “System Menu”, Software Guide.
Troubleshooting Additional Troubleshooting Problems Solutions Strange noise is heard. If a supply was recently replaced or an option attached in the area the strange noise is coming from, check the supply or option is properly attached. If the strange noise persists, contact your sales or service representative. No e-mail is received when an Alert occurs, and after resolving an Alert. Confirm [Notify by Email] is [On] using the System Menu on the Control Panel. See “System Menu”, Software Guide.
Troubleshooting Problems Solutions Alert Resolving is set for sending e-mail, but no Alert-resolved e-mail is sent. If the power of the main unit is turned off after an Alert occurs, the Alert is resolved during the time the power is off: no Alertresolved e-mail is sent. Alert Occurrence and Alert Resolving are set for sending email, but while no Alert Occurrence mail is received, Alert-resolved e-mail is received. Alert-notification e-mail is not sent if the problem is resolved before sending.
Removing Misfed Paper Removing Misfed Paper An error message appears if a paper misfeed occurs. The error message gives the location of the misfeed. ❒ Misfed paper may be covered in toner. Be careful not to get toner on your hands or clothes. ❒ Toner on prints made after removing misfed paper may be loose (inadequately fused). Make a few test prints until smudges no longer appear. ❒ Do not forcefully remove misfed paper, it will tear.
Removing Misfed Paper When “Remove Misfeed A: Internal Path” Appears • The inside of this machine gets very hot. Do not touch parts labelled “v” (hot surface). Touching “v” labelled parts could result in burns. A Open the front cover by pushing the front cover release button. ❒ Close the bypass tray if it is extended. If the bypass tray is extended, the front cover does not open. B Carefully remove any misfed paper. ❒ If misfed paper is difficult to move or stuck, proceed to the next step.
Removing Misfed Paper C Pull part “A” in the direction of the arrow, and then open the cover. D Remove any misfed paper. E Close the cover.
Removing Misfed Paper F Close the front cover carefully.
Removing Misfed Paper When “Remove Misfeed B: Fusing Unit” Appears • The inside of this machine gets very hot. Do not touch parts labelled “v” (hot surface). Touching “v” labelled parts could result in burns. A Open the front cover by pushing the front cover release button. ❒ Close the bypass tray if it is extended. If the bypass tray is extended, the front cover does not open. B Pull out levers “B1” on the left and right.
Removing Misfed Paper C Remove any misfed paper. ❒ If misfed paper is difficult to move or stuck, proceed to the next step. Do not pull forcefully on stuck or jammed paper. D Pull part “B2” toward the front, and then open the guide board. E Remove any misfed paper.
Removing Misfed Paper F Return the guide board. G Return levers “B1” on the left and right. H Close the front cover carefully.
Removing Misfed Paper When “Remove Misfeed Y: Paper Tray” Appears A Pull out the tray. ❒ Do not pull the tray out forcefully. If you do, the tray might fall and cause an injury. B Remove any misfed paper.
Removing Misfed Paper C Slide the paper tray fully into the printer. ❒ Misfeeds can occur if the paper tray is not fully inserted. Make sure it is fully inserted. D Open the front cover by pushing the front cover release button, and then close it to reset the misfeed condition. ❒ This procedure is also applicable to both the paper tray and the optional paper feed unit.
Removing Misfed Paper When “Remove Misfeed Z: Duplex Unit” Appears • The inside of this machine gets very hot. Do not touch parts labelled “v” (hot surface). Touching “v” labelled parts could result in burns. A Open the front cover by pushing the front cover release button. ❒ Close the bypass tray if it is extended. If the bypass tray is extended, the front cover does not open. B Pull the lever marked “PULL” on the duplex unit ( ), and then pull up the duplex unit until it stops ( ).
Removing Misfed Paper C Remove any misfed paper. D Close the front cover carefully.
Appendix Moving and Transporting the Printer • When moving the machine, each person should hold the handles that are located on opposite sides, and then lift it slowly. Lifting it carelessly or dropping it may cause an injury. • When you move the printer, remember to unplug the power cord from the wall outlet to avoid a fire or an electric shock. • When you pull out the plug from the socket, grip the plug, not the cord, to avoid damaging the cord and causing a fire or an electric shock.
Appendix See Setup Guide and follow the steps backwards for removing options. C Lift the printer with two people by using the inset grips on both side of the printer, and then move it horizontally to the place where you want to install it. D If you removed options, reinstall them. See Setup Guide for installing options. ❒ Be sure to move the printer horizontally. To prevent toner from scattering, move the printer slowly.
Appendix Consumables • Our products are engineered to meet the highest standards of quality and functionality. When purchasing expendable supplies, we recommend using only those specified by an authorized dealer.
Appendix Waste Toner Bottle Name Average printable number of pages *1 Waste Toner Bottle Type 165 *1 14,000 pages A4/letter 5% test chart, 3 pages/ job. ❒ The actual number of printable pages varies depending on the image volume and density, number of pages to be printed at a time, paper type and paper size used, and environmental conditions such as temperature and humidity. ❒ If the waste toner bottles are not changed when necessary, printing will become impossible.
Appendix ❒ If the transfer unit is not changed when necessary, the quality of printing is not guaranteed. We recommend keeping a stock of transfer unit or purchasing one soon.
Appendix Specifications Mainframe ❖ Configuration: Desktop ❖ Print Process: Laser beam scanning & Electrophotographic printing 4 drums tandem method ❖ First Print Speed: Monochrome: 13.5 sec or less (A4K) Color: 14.5 sec or less (A4K) ❒ If the printer has not been used for a while, there may be a short delay before the first page starts printing.
Appendix 530 sheets × 1, 530 sheets × 2 *1 Optional Paper Feed Units *1 Paper weight: 80 g/m2 (20 lb.) ❖ Power Source: 120 V, 60 Hz, 11 A or more ❖ Power Consumption: Printing 1200 W or less (No power is used during power off.) Energy Saver 9 W or less ❖ Warm-up Time: Less than 30 seconds (23°C, 71.6 F) *1 *1 When no error. ❖ Dimensions: Width Printer only (tray not extended) 419 mm (16.5 inches) Depth Height 536 mm (21.1 inches) 398 mm (15.7 inches) ❖ Weight: Approximately 32 kg (70.5 lb.
Appendix • USB2.0 It requires a USB computer port and cable that support USB 2.0. Optional: • IEEE 1394 (SCSI print, IP over 1394) • IEEE 802.11b (Wireless LAN) • Parallel (Bidirectional IEEE1284) • Bluetooth ❖ Printer Language: RPCS, PJL, PCL 5c/6, PostScript 3, PDF ❖ Fonts: PCL 5c Agfa Monotype 35 Intellifonts, 10 TrueTypefonts, and 1 Bitmap font.
Appendix ❖ Weight: Less than 0.8 kg (1.7 lb.) Printer Hard Disk Type 3000 ❖ Storage Capacity (Formatted): 10 GB ❖ Specifications: • Spool print data to collate • Spool Sample Print/Locked Print data • Store PostScript fonts • Store log data ❒ You can install PostScript fonts with this optional hard disk drive. With Mac OS, types of fonts supported are PostScript Type 1 and PostScript Type 2. To download them, use Printer Utility for Mac.
Appendix ❒ You cannot plug devices together to create loops. ❒ Do not use a cable more than 4.5 meters long. ❖ Connectable number of devices in a bus: Maximum 63 ❖ Allowed cable hops in a bus: Maximum 16 ❖ Data Transmission: 400 Mbps (Maximum) ❖ Power supply: Non power supply Cable Power repeated (IEEE 1394a-2000 compliant) IEEE 802.11b Interface Unit Type H ❖ Transmission Spec.: Based on IEEE 802.
Appendix IEEE 1284 Interface Board Type A ❖ Transmission Spec.
