Specifications

Troubleshooting
50
4
Other Printing Problems
Note
❒ For more information about the IPDL-C printer driver, see the printer driver's
Help.
❒ For more information about the RICOH-SCRIPT2 printer driver, see the “Op-
erating Instructions” for RICOH-SCRIPT2 included as a PDF file on the CD-
ROM.
Status Possible causes, Descriptions, and Solutions
The printer prints a message in-
dicating insufficient memory.
This message is printed when the printer does not have
enough memory to print a page.
The following are the actions you should take when you en-
counter memory shortage problems. If these actions do not
solve the problem individually, try them in combination
with each other. ⇒ P.114 “Low Memory”
A
Increase printer memory.
Install the optional memory unit to increase the amount
of printer memory.
B
Reduce resolution.
Use the printer driver to set resolution to 300dpi.
⇒ Help of the printer driver
⇒ “RICOH-SCRIPT2 Operating Instructions”
C
Turn on “Image Memory”.
Use the printer's “System Menu” to turn on “Image Mem-
ory”.⇒ P.90 “System Menu”
Image is printed on the reverse
side of paper.
Paper in the paper tray is upside down.
Load paper with the print side up.
Paper misfeeds occur frequently. Make sure you are removing misfed paper correctly. Pull the
misfed paper out of the printer and double-check to make
sure you are removing all the paper that was misfed.⇒ P.54
“Removing Misfed Paper”
Check if the paper tray is set correctly. If not, set it correctly.
⇒ P.29 “Loading Paper”
Paper is not loaded correctly in the paper tray. Remove the
paper from the tray and reload it correctly. ⇒ P.29 “Loading
Paper”
Check the paper type settings. The type of paper set with the
printer driver might be different from the actual paper or
media type. Make the correct paper or media type setting.
You might be using paper not supported by this printer. Use
the appropriate type of paper. ⇒ P.24 “Paper Recommenda-
tions”