B358 SERVICE MANUAL RICOH GROUP COMPANIES
® ® B358 SERVICE MANUAL RICOH GROUP COMPANIES
B358 SERVICE MANUAL
It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH CORPORATION.
WARNING The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program. Untrained and uncertified users utilizing information contained in this service manual to repair or modify Ricoh equipment risk personal injury, damage to property or loss of warranty protection.
LEGEND PRODUCT CODE B358 COMPANY GESTETNER RICOH SAVIN Printer Controller Type 450e DOCUMENTATION HISTORY REV. NO.
TABLE OF CONTENTS OVERALL INFORMATION 1. OVERALL MACHINE INFORMATION ........................................ 1-1 1.1 INTRODUCTION ...................................................................................... 1-1 1.2 SPECIFICATIONS .................................................................................... 1-2 1.3 SOFTWARE ............................................................................................. 1-2 1.3.1 PRINTER DRIVERS .................................................
3.1.3 INSTALLATION PROCEDURE........................................................ 3-2 3.2 HARD DISK .............................................................................................. 3-8 3.2.1 INSTALLATION PROCEDURE........................................................ 3-8 3.3 POSTSCRIPT KIT .................................................................................... 3-9 3.3.1 INSTALLATION PROCEDURE........................................................ 3-9 3.
Rev. 08/2003 5.3 NETWORK INTERFACE BOARD .............................................................5-2 5.3.1 POSTSCRIPT ROM BOARD AND DRAM SIMM .............................5-3 TROUBLESHOOTING 6. TROUBLESHOOTING ................................................................. 6-1 6.1 ERROR MESSAGES ................................................................................6-1 6.2 LEDS .........................................................................................................6-3 6.2.
REPLACEMENT AND ADJUSTMENT B358 TROUBLESHOOTING B358 TAB POSITION 1 TAB POSITION 2 TAB POSITION 3 TAB POSITION 4 TAB POSITION 5 SERVICE TABLES B358 TAB POSITION 6 INSTALLATION B358 TAB POSITION 7 DETAILED DESCRIPTIONS B358 TAB POSITION 8 OVERALL INFORMATION B358
OVERALL INFORMATION
1. OVERALL MACHINE INFORMATION 1.1 INTRODUCTION The A283/A284 base engine contains an interface for the B358 multi-function controller. The B358 multi-function controller adds fax and/or printer functions. Printer and fax functions can operate independently and simultaneously with other functions in the background, and their output will be interleaved with the copy mode output. The printer supports the PCL6, and PostScript level 3. PostScript language support is an optional function.
SPECIFICATIONS 1.
MACHINE CONFIGURATION 4 2 Overall Information 1.4 MACHINE CONFIGURATION 5 6 3 7 1 B358V500.WMF Item Printer Controller PostScript Kit Hard Disk Network Interface Board Mailbox Mailbox Bridge Unit RAM SIMM Machine Code B358 A854 A853 A855 G909 G912 --- No.
STRUCTURE 1.5 STRUCTURE 1.5.1 BLOCK DIAGRAM Engine Hard Disk Hard Disk PS Kit Printer Controller DRAM SIMM MB BICU Network Interface Board : Printer's Options B358V501.
1.5.2 DESCRIPTIONS 1. Printer Controller The printer controller handles the following functions: • Printer host interface • Printing functions • Interface and control of additional controller options (HDD, PS kit, DRAM SIMM, and network interface board) 2. Hard Disk (option) This HDD stores the additional soft fonts (both PCL and PS fonts). 3. PS Kit (option) This is to add the PostScript level 3 feature. 4.
DETAILED DESCRIPTIONS
HARDWARE OVERVIEW 2. DETAILED SECTION DESCRIPTIONS Flash ROM NVRAM Detailed Descriptions 2.1 HARDWARE OVERVIEW Flash Memory Card I/F ROM & I/O Bus CPU CPU Bus EIDE Disk Interface CoProcessor DRAM Bus NIB Interface DRAM HDD Network Interface Board Printer Controller Mother Board DRAM SIMM DRAM SIMM BICU PC/AT Compatible via Parallel Port B358D500.WMF The above block diagram shows the major components of the printer controller. The main features of the controller are as follows. 1.
HARDWARE OVERVIEW 3. ROM memory 1) Flash ROM (4 Mbytes) This flash ROM includes boot code, operation system code, PCL5e codes, PCL6 code, and font data for both PCL languages (resident fonts). 2) ROM SIMM (4 Mbytes for the PostScript option) This ROM SIMM includes the PostScript code and PostScript font data. 4. NVRAM (8 Kbytes) This NVRAM contains the printer settings, job record data, and error record data. 5.
IMAGE PRINTING 2.2 IMAGE PRINTING Parallel Interface, from PC Printer Controller NIB Detailed Descriptions CPU Co-processor Resident RAM DRAM SIMM BICU LD Unit GAVD IPU FCI MSU HDD B358D502.WMF Printer Controller Resident RAM Base Engine BICU MSU HDD IPU LD Co-processor PCL-5e NIB Buffer Parallel Intelligent Personality Selection PCL-6 Image Data Generation Post script DRAM SIMM B358D503.
IMAGE DATA PROCESSING 2.3 IMAGE DATA PROCESSING The FCI in the LD unit is responsible for edge smoothing and toner saving functions. The edge smoothing and toner saving modes can be switched on or off using the printer user tool or the printer driver. 2.3.1 EDGE SMOOTHING B358D504.WMF Usually, binary picture processing generates jagged edge on characters as shown in the above left illustration. The FCI reduces the edges of characters using edge smoothing.
FEATURES 2.4 FEATURES If “Collate” is turned on and a multicopy job is printed, the first copy of the job will be printed directly. At the same time, the image data for the copy job is stored in the hard disk of the main machine. When the main machine prints the next copy, the next copy will be printed from the hard disk. If the finisher is not installed, the rotate sort feature can be used. The MSU block in the BICU board rotates the image, in the same way as image rotation for the copier. 2.4.
FEATURES 2.4.3 STAPLING Stapling is only available when the 3,000-sheet finisher or 1,000-sheet finisher is installed. The finishers have the following stapling positions. 1) Upper left, diagonal 2) Upper right, diagonal 3) Left, two staples 4) Top, two staples 5) Right, two staples 6) Upper left, horizontal 7) Upper right, horizontal 8) Upper left, vertical 9) Upper right, vertical NOTE: With the 1,000-sheet finisher, only stapling positions 1) and 2) are available.
FEATURES If the jam recovery feature is on and a paper jam occurs, the controller will reprint all pages for which a feed-out indication has not been received from the main machine. In usual cases, all image data from the controller will be sent to the hard disk on the main machine, When a jam occurs, the recovery data will be sent from the hard disk on the main machine. 2.4.
HARD DISK 2.5 HARD DISK Two hard disks are used for the printer functions. One is connected to the printer controller (Printer HDD). The other is in the main machine (Engine HDD). 2.5.1 PRINTER HDD When the main power switch is turned on after the printer HDD is installed, the machine asks you to format the hard disk. If you press the “Yes” button, the machine formats the hard disk. At this time, two partitions will be made on the hard disk.
PAPER HEIGHT DETECTION 2.6 PAPER HEIGHT DETECTION When the amount of paper decreases, the bottom plate pressure lever [C] moves up and the actuator [D] which is mounted on the same drive shaft as the pressure lever rotates. [B] [A] [D] 34 33 11 35 [C] The following combination of sensor signals is sent to the printer controller.
PAPER OVERFLOW DETECTION 2.7 PAPER OVERFLOW DETECTION 2.7.1 STANDARD OUTPUT TRAY [B] [A] B358D507.WMF The standard output tray can stack about 500-sheets. There is a paper limit sensor [A] to prevent paper overflow. When the tray is full, the paper stack pushes up the feeler [B] then the paper limit sensor is activated. When the sensor stays activated for a certain time, the machine determines that the standard tray is full. The machine stops the print job until the paper limit sensor is deactivated.
INSTALLATION
PRINTER CONTROLLER 3. INSTALLATION PROCEDURE 3.1 PRINTER CONTROLLER 3.1.1 ACCESSORY CHECK Check the accessories in the box against the following list. Description Q’ty 1 4 2 4 2 1 1 1 2 1 2 1 Cable Paper Height Sensor Edge Clamp Cable Clamp Paper Height Sensor Feeler Paper Sensor Key Top - Copy/Printer Paper Limit Sensor Unit Tapping Screw - M3 x 8 Pan Head Screw – M3 x 8 Tapping Screw - M3 x 6 Installation Procedure Installation No. 1 2 3 4 5 6 7 8 9 10 11 12 3.1.
PRINTER CONTROLLER 3.1.3 INSTALLATION PROCEDURE [D] [E] [C] [A] [B] B358I503.WMF B358I502.WMF [I] [J] [F] [H] [G] B358I500.WMF B358I507.WMF !CAUTION Unplug the main machine power cord before starting the following procedure. Expansion Box Installation NOTE: If either the Scanner Option Type 450e or Fax Option Type 450e has been installed, skip steps 1 through 8. 1. Remove the connector cover [A], rear cover [B] (4 screws), and left cover [C] (4 screws). 2. Remove the cutout [D] in the left cover.
PRINTER CONTROLLER Printer Controller Installation NOTE: 1) The optional HDD (A853), PS Kit (A854) or Network Interface Board (A855) must be installed before installing the printer controller in the machine. Refer to each installation manual for more detail. 2) If either the Scanner Option Type 450e or Fax Option Type 450e has been installed, perform step 9. If neither have been installed, skip step 9. 9. Remove the two plates (2 screws) [A] and [B] (4 screws). 10.
PRINTER CONTROLLER [A] [B] B358I510.WMF [H] [C] B358I511.WMF [D] [E] [F] [L] [L] [I] [L] [K] [G] [J] [F] [E] [L] B358I512.WMF [K] B358I513.WMF Paper Height Sensor Installation 12. Remove the connector covers [A] and lower rear cover [B] (4 screws, 3 connectors). 13. Pull out the two paper trays [C]. 14. Install edge clamps [D] in both openings [E]. 15. Connect the four paper height sensors [F] to the cable [G]. 16. Connect the cable to CN234 of the PCB [H]. 17.
PRINTER CONTROLLER [B] [D] [A] [E] Installation B358I514.WMF [F] [C] B358I515.WMF [G] B358I516.WMF 20. Install the paper height sensor actuator [A] on the bottom plate shaft [B] of each paper tray. 21. Reassemble the machine. Paper Limit Sensor and Paper Sensor Installation If the optional bridge unit has been installed, skip steps 22 and 23. 22. Peel off the black tape [C] from the anti-static brush [D], then pull out the cable [E]. 23.
PRINTER CONTROLLER [A] [F] [E] [D] [C] [B] B358I518.WMF [H] [G] Copy B358I517.WMF Printer B358I501.WMF Perform steps 24 to 26 only if the optional bridge unit has been installed. If it has not been installed, go on to step 27. 24. Remove the connector cover [A] and bridge unit [B] (2 screws, 2 connectors). 25. Open the right cover [C] of the bridge unit and peel off the black tape [D], then pull out the connector [E]. 26.
PRINTER CONTROLLER 29. Make sure that the parallel cable is not connected to the controller. Turn the machine on and check the setting of the following copier SP mode: • SP5-907: Plug & Play Brand Name and Production Name Setting – select the correct one. 30. If the customer wishes to expand the hard disk space in the mainframe for use by the printer, change the setting of “Memory Priority” (User Tool – 1. System – No.23) to “Printer”. 31. Print the Printer Configuration Page (User Tool – 4. Printer – 7.
HARD DISK 3.2 HARD DISK 3.2.1 INSTALLATION PROCEDURE [A] [D] [E] [C] [B] A853I553.WMF [C] A853I506.WMF !CAUTION Unplug the copier power cord before starting the following procedure. NOTE: If installing this hard disk drive and the printer controller (B358) at the same time, skip steps 1 and 2. 1. Remove the plate [A] (4 screws). 2. Remove the printer controller [B] (2 screws). 3. Attach the HDD brackets [C] to the hard disk drive [D] as shown (2 screws each). 4.
POSTSCRIPT KIT 3.3 POSTSCRIPT KIT 3.3.1 INSTALLATION PROCEDURE [A] Installation [C] [B] A854I503.WMF A854I550.WMF [D] A854I501.WMF !CAUTION Unplug the copier power cord before starting the following procedure. NOTE: If installing this PostScript Kit and the printer controller (B358) at the same time, skip steps 1 and 2. 1. Remove the plate [A] (4 screws). 2. Remove the printer controller [B] (2 screws). 3. Install the PostScript kit [C], as shown.
NETWORK INTERFACE BOARD 3.4 NETWORK INTERFACE BOARD 3.4.1 INSTALLATION PROCEDURE [F] [A] [C] [D] [B] A855I553.WMF [H] [G] [E] A855I551.WMF [I] A855I504.WMF !CAUTION Unplug the copier power cord before starting the following procedure. NOTE: If installing this network interface board and the printer controller (B358) at the same time, skip step 1. 1. Remove the plate [A] (4 screws) and the printer controller [B] (2 screws). 2. Attach two spacers [C] to the printer controller (1 screw each). 3.
DRAM SIMM 3.5 DRAM SIMM 3.5.1 REQUIRED SPECIFICATION CHECK Before installing the DRAM SIMM, check that it satisfies the requirements below. PC Compatible 72 pins 70 ns or faster 8, 16, or 32 MB Any OK Installation Type Number of bins Access speed Capacity Parity 3.5.2 INSTALLATION PROCEDURE [A] [C] [B] B358I553.WMF B358I593.WMF !CAUTION Unplug the copier power cord before starting the following procedure.
CONNECTING THE INTERFACE CABLES 3.6 CONNECTING THE INTERFACE CABLES 3.6.1 PARALLEL INTERFACE An IEEE1284 compatible printer cable is required to connect the printer controller to a host PC parallel port. 3.6.2 NETWORK INTERFACE An STP (Shielded Twisted Pair) cable with RJ45 connectors is required to connect the Network Interface Board to the computer network. (The cable should be Category/Type 5 or better.) After hardware setup, the network setup should be done by the user.
CHECKING THE CONNECTIONS CONFIGURATION MENU RESOLUTION = 600 AUTO CONTINUE = OFF EDGE SMOOTHING = ON AUTOCONT.TIMEOUT = 10 Printer Configuration Page POSTSCRIPT MENU PRINT ERRORS = OFF FEEDER MENU PAGE SIZE = LETTER TRAY PRIORITY = AUTO AUTO TRAY SWITCH = ON BYPASS PAPER TYPE = NORMAL DUPLEX = OFF BINDING = LONG SORT = OFF STAPLE = OFF PUNCH = OFF NETWORK MENU I/O TIMEOUT = 30 TCP/IP SETTING: IP ADDRESS = 131.100.100.111 SUBNET MASK = 255.255.255.0 GATEWAY ADDRESS = 131.100.100.
CHECKING THE CONNECTIONS 3.7.2 CONNECTION BETWEEN MAIN CONTROLLER BOARD AND THE NETWORK INTERFACE BOARD There are two ways to check the connection between the main controller board and the network interface board. 1. Check “Network Menu” on the configuration page. 2. Check the Network Interface Board Status Sheet with the network information that is printed automatically after power on.
SERVICE TABLES
GENERAL CAUTION 4. SERVICE TABLE 4.1 GENERAL CAUTION Do not turn off the machine or switch the controller off-line when the data LED is blinking or is lit, or the data which has been sent to the controller will be lost. If you need to do this, ask the customer for consent. 4.2 SERVICE PROGRAM MODE 4.2.1 SERVICE PROGRAM ACCESS PROCEDURE The service program access procedure, such as “Entering Service Program (SP) Mode” and “Exiting SP Mode” is the same procedure as for copier and fax, as follows.
DOWNLOADING NEW FIRMWARE 4.3 DOWNLOADING NEW FIRMWARE New firmware for the printer controller and PostScript can be downloaded from a PC through the parallel cable and from a flash memory card through the PCMCIA port. 4.3.1 FIRMWARE UPDATE USING A FLASH MEMORY CARD (SP02 AND 04) 1. Prepare a flash memory card that has been programmed with the latest firmware. NOTE: When you program a flash memory card with a firmware file, use the following parameter settings.
DOWNLOADING NEW FIRMWARE 4.3.2 FIRMWARE UPDATE FROM PARALLEL PORT (SP01 AND 03) 1. Prepare the latest firmware file and Fcopy.exe on a host computer. 2. Turn off the machine, connect the host computer using a parallel cable, and turn the machine back on. 3. Enter the printer SP mode. 4. Choose “01 – Flash System from Parallel” or “03 – Flash Postscript From Parallel” depending on the firmware type. 5. Press “Yes” in reply to the confirmation message. 6.
DOWNLOADING NEW FIRMWARE 4.3.4 COPY FLASH ROM (SP05) There are two functions; one is to copy the printer controller firmware from the ROM DIMM to the printer controller, the other is the opposite way. Download from ROM SIMM to printer controller When downloading the printer controller firmware from either the flash memory card or a PC was not successful and the printer controller does not start up, the controller firmware cannot be downloaded from the flash memory card or a PC to recover the machine.
DOWNLOADING NEW FIRMWARE Download from the controller to ROM SIMM CAUTION: Never perform this function if the PostScript ROM SIMM is installed on the controller. Otherwise, the controller firmware will be copied to the PostScript kit. Take out the PostScript ROM SIMM and install a blank one. 1. Remove the printer controller. 2. Install the ROM SIMM on the controller. 3. Install the printer controller and turn on the machine. 4. Enter the printer SP mode and select “05 – Copy Flash ROM”. 5.
USER PROGRAM MODE 4.4 USER PROGRAM MODE A user program (UP) mode is available for printer features as well as for copy and fax. Press the User Tools button to access it. 4.4.1 UP MODE TABLE NOTE: The function of each UP mode is explained in the Printer Reference section of the operating instructions. 1. PCL 2. Postscript 3. Paper Feed 1. Orientation 2. Form Lines 3. Font Source 4. Font Number 5. Point Size 6. Font Pitch 7. Symbol Set 1. Print Errors 1. Input 2. Output 4. Parallel 5. Network 6.
DIP SWITCHES/JUMPER PINS/LEDS 4.5 DIP SWITCHES/JUMPER PINS/LEDS 4.5.1 DIP SWITCHES SW2: No. 1 2 3 4 Function Destination for firmware downloading Not used On To flash ROM OFF To ROM SIMM Do not change this setting. Keep these both off. Operation mode Normal operation Programming firmware NOTE: The functions of DIP switches no.1 is enabled when changing the setting of no.4 to the off position. However, do not change the default settings. Always do the firmware downloading using SP mode.
REPLACEMENT AND ADJUSTMENT
PRINTER CONTROLLER BOARD 5. REPLACEMENT AND ADJUSTMENT !CAUTION Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. 5.1 PRINTER CONTROLLER BOARD [A] [C] [B] Replacement and Adjustment B358R553.WMF B358R506.WMF 1. Remove the printer cables from the printer controller. 2. Remove the plate [A] (4 screws). 3. Slide out the printer controller board [B] (2 screws). 4.
HARD DISK 5.2 HARD DISK [B] [A] [C] B358R504.WMF 1. Slide out the printer controller (see Printer Controller). 2. Dismount the hard disk [A] with bracket and IDE cable from the printer controller (4 screws). 3. Remove two brackets [B] (2 screws each). 4. Disconnect the IDE cable [C]. 5.3 NETWORK INTERFACE BOARD [A] [B] B358R503.WMF 1. Slide out the printer controller (see Printer Controller). 2. Disconnect the cable [A] from the printer controller and network interface board. 3.
NETWORK INTERFACE BOARD 5.3.1 POSTSCRIPT ROM BOARD AND DRAM SIMM [A] [B] B358R505.WMF 1. Slide out the printer controller (see Printer Controller). 2. Remove the PS ROM board [A]. SM Replacement and Adjustment 3. Remove the DRAM SIMMs [B].
TROUBLESHOOTING
ERROR MESSAGES 6. TROUBLESHOOTING 6.1 ERROR MESSAGES If an error occurred, the error LED lights (red light with the printer key) and an error message is displayed on the LCD. Copy Printer B358T501.WMF Service Call (SC) Codes SC2000 SC2001 SC2002 SM Description / Definition Functional problems (Self diagnostic error) A diagnostic error occurred at power on. The controller has a hardware problem. Functional problems (Debug trap error) An error has occurred in the controller.
ERROR MESSAGES Other Messages The following errors might need assistance from service. Error Message Printer HDD Error. Press Reset to cancel current job. Parallel Communication Error. Please set up communication parameters in parallel menu. Press Reset to cancel current job. Print overrun. Press Reset to cancel current job, or press Continue to print. Memory overflow. Press Reset to cancel current job. B358 Condition A hard disk error was detected during downloading the macro or fonts.
LEDS 6.2 LEDS 6.2.1 LOCATION Four LEDs (LED2 to LED5) are located near SW2 on the printer controller. They indicate display the progress of the self test, and errors and status conditions. LED5 LED4 LED3 LED2 PWR TB2 SW2 B358T500.WMF 6.2.2 LED CODE TABLE Self Diagnostic The following LED table is for the self diagnostic function. When an error occurs during the self diagnostic test, all four LEDs blink then indicate the error as shown in the following table.
LEDS Controller Firmware Copy/Download During controller firmware copying and downloading, the following LED status will be indicated.
TECHNICAL SERVICE BULLETINS
TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: B358 - 001 05/15/2000 APPLICABLE MODEL: GESTETNER – PRINTER CONTROLLER for 3235e/3245e RICOH – PRINTER CONTROLLER for AFICIO 350e/450e SAVIN – PRINTER CONTROLLER for 9935DPE/9945DPE KEYTOP – PRINTER ! PARTS Note: This copy is intended as a master original for reproduction of additional bulletins. SUBJECT: GENERAL: The following part correction is being issued for all B358 Parts Catalog Sections. OLD PART NO. A8507213 NEW PART NO.
TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: B358 – 002 08/03/2001 APPLICABLE MODEL: MODEL: GESTETNER – PRINTER CONTROLLER for 3225e/3245e RICOH - PRINTER CONTROLLER for AFICIO 350e/450e SAVIN - PRINTER CONTROLLER for 9935DPE/9945DPE SERVICE MANUAL - INSERT GENERAL: PAGES: SERVICE MANUAL The Service Manual pages listed below must be replaced with the pages supplied. Each bulletin package contains 1 set of replacement pages.
Rev. 08/2001 5.3 NETWORK INTERFACE BOARD .............................................................5-2 5.3.1 POSTSCRIPT ROM BOARD AND DRAM SIMM .............................5-3 TROUBLESHOOTING 6. TROUBLESHOOTING ................................................................ 6-1 6.1 ERROR MESSAGES ................................................................................6-1 6.2 LEDS .........................................................................................................6-3 6.2.
Rev. 07/2001 FIRMWARE HISTORY 6.3 FIRMWARE HISTORY B358 FIRMWARE MODIFICATION HISTORY FIRMWARE LEVEL DESCRIPTION OF MODIFICATION First release of firmware B3586080 A • This firmware has been modified to support Job MIB. • This version is DAZEL certified. • The position of the image is different when using the PCL driver vs. the PS driver. • The firmware has been modified to allow downloading of document formats. • This firmware has been modified to support Page Count MIB.
TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: B358 – 003 02/12/2003 APPLICABLE MODEL: GESTETNER - PRINTER CONTROLLER for 3225e/3245e RICOH - PRINTER CONTROLLER for AFICIO 350e/450e SAVIN -PRINTER CONTROLLER for 9935DPE/9945DPE SUBJECT: FIRMWARE MODIFICATION The latest firmware version can be downloaded at the Technology Solution Center FTP Site http://tsc.ricohcorp.com. Be sure to check the README file for important notes and explanations.
TECHNICAL SERVICE BULLETIN BULLETIN NUMBER: B358 – 004 08/28/2003 APPLICABLE MODEL: GESTETNER – PRINTER CONTROLLER TYPE 450E for 3235E/3245E LANIER – PRINTER CONTROLLER TYPE 450E for 5435/5445 RICOH – PRINTER CONTROLLER TYPE 450E for AFICIO 350E/450E SAVIN – PRINTER CONTROLLER TYPE 450E for 9935DPE/9945DPE SUBJECT: SERVICE MANUAL - INSERT The Service Manual pages listed below must be replaced with the pages supplied. • iii • Remove page 6-5 from the B358 Service Manual.
Rev. 08/2003 5.3 NETWORK INTERFACE BOARD .............................................................5-2 5.3.1 POSTSCRIPT ROM BOARD AND DRAM SIMM .............................5-3 TROUBLESHOOTING 6. TROUBLESHOOTING ................................................................. 6-1 6.1 ERROR MESSAGES ................................................................................6-1 6.2 LEDS .........................................................................................................6-3 6.2.
FIRMWARE HISTORY
FIRMWARE HISTORY PUBLISHED DATE: 08/28/2003 PRODUCT CODE: B358 APPLICABLE MODEL: GESTETNER – PRINTER CONTROLLER TYPE 450E for 3235E/3245E LANIER – PRINTER CONTROLLER TYPE 450E for 5435/5445 RICOH – PRINTER CONTROLLER TYPE 450E for AFICIO 350E/450E SAVIN – PRINTER CONTROLLER TYPE 450E for 9935DPE/9945DPE Flash Memory Card GENERAL: Refer to Facts Line Bulletin # FL002 and Publication Bulletin #023 for more information about the FTP Internet Web Site and EPROM/Flash Card Exchange program.
Firmware History for B358 B358 FIRMWARE HISTORY: (For Gestetner, Ricoh and Savin Models) B3586080 VERSION CHECK SUM PRODUCTION A 1.88 03E4 1st Mass Prod. B 1.92 D344 May ’00 Prod. C 1.97 1769 November ’00 Prod. D 1.98 576D February ’01 Prod. E 2.01 BC8F September ’01 Prod. F 2.02 B89C February ’02 Prod. G 2.03 2E14 March ’02 Prod. H 2.05 5112 May ’02 Prod. B3586081 VERSION CHECK SUM PRODUCTION A 1.88 03E4 1st Mass Prod. B 1.92 D344 May ’00 Prod. C 1.
Firmware History for B358 B358 FIRMWARE MODIFICATION HISTORY: DESCRIPTION OF MODIFICATION FIRMWARE LEVEL First release of firmware A • B • • • • • • • This firmware has been modified to support Job MIB. This version is DAZEL certified. The position of the image is different when using the PCL driver vs. the PS driver. The firmware has been modified to allow downloading of document formats. This firmware has been modified to support Page Count MIB.
Firmware History for B358 DESCRIPTION OF MODIFICATION • • • • • • • • • SmartNetMonitor shows wrong total counter value. The right edge of the image is missing when printing out from the AS400. Cannot perform auto conversion for A4/Letter. After NIB reset has been performed, “NIB Initializing ….” is sometimes displayed, and the machine does not enter stand-by mode. When using the Smart Net Monitor, sometimes nothing is printed out.
