Setup guide
Error Log
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Error Log
The following table explains the meanings of common error log entries.
Entry Possible Causes and Solutions
Drive is not ready. • Windows is not started on the destination computer.
• The specified drive does not exist.
• No network drive has been mapped to the network
folder which is selected as a destination folder. Map
the network drive to the network folder again.
Note
❒ Use the setting for re-connection at login if you
want document delivery to the destination fold-
ers in the computers on the network.
No access rights to the specified folder.
The sender does not have export access privileges to the
specified folder. Make sure the user is logged in under
the correct name. If the user name is correct, change the
access privileges of the folder.
No destination user has been regis-
tered.
The destination group does not have the specified des-
tination as a member and therefore the document could
not be delivered. The document is saved in the undeliv-
ered data tray.
Destination file versions do not match.
The delivery server and network device have different
versions. Could not deliver to specified destination.
This error occurs when the network device does not au-
tomatically update its address book. If the delivery serv-
er has updated its address book, restart the network
device so that it updates its address book.
Disk space insufficient. Free disk space has fallen below the [Issue alert at:] value
set in [Server disk space] on the [Error/Disk Space] tab. Cre-
ate more disk space.
Delivery processing interrupted due
to insufficient disk space.
Free disk space has fallen below the [Suspend at:] value
set in [Server disk space] on the [Error/Disk Space] tab. Cre-
ate more disk space.
Unable to process as disk is full. This message is displayed when attempting to send to
an unverifiable disk or when attempting to save a doc-
ument larger than the available disk space.