Instructions

6
Job status and device timeout setting
The device timeout setting can cause the jobs to be reported as failed and the actual
destination state to be changed to needs key operator when InfoPrint Manager is configured
to provide accurate job status (by enabling the wait-for-job-completion attribute), which
requires the backend program to wait for the jobs to print completely.
If your physical printer has a timeout setting, make sure it is disabled or the timeout value is
higher than the necessary time to print your largest possible job when you enable the wait-
for-job-completion attribute. For Ricoh printers, you can use Remote Maintenance by telnet to
make the necessary changes to the direct printing port settings (diprint command).
The Submit Express client must be set up at the same level as the InfoPrint Manager server
To upgrade the Submit Express client to version 4.11 on Mac OS, you must first remove any
older versions installed on the system.
AFP files with inline resources might not print correctly when submitted as a multi-document
job via pdpr command or Web GUI
Specific AFP documents containing inline resources might be misprinted if the AFP files are
send as multiple documents of the same job. To avoid this situation, submit each file
separately.