Instructions
Table Of Contents
- Release Notes for InfoPrint Manager for Windows 4.11
- What's new in Release 4.11?
- Limitations
- Accounting information when printing PJL nested jobs to Ricoh controller devices reports 0 (zero) pages completed
- Single Cell Halftone
- Make sure that all x64 kernel-mode software is signed
- Indexed Multiple Data Sets
- InfoPrint Manager for Windows and RICOH ProcessDirector™ for Windows limitation
- Interchanging set version attribute
- Capitalization of object names
- When you use Class drivers (type 4 printer drivers), InfoPrint port monitor and InfoPrint TCP/IP Network Port Monitor are not supported.
- InfoPrint Transform Manager feature limitations
- Job Viewer limitation for n-up documents when form-definition is used
- Known problems and workarounds
- RICOH Cloud Connector service delay
- Longer processing for color text that uses embedded fonts
- Upgrading SAP Clients on Linux
- License clock tampering problem
- Job status and device timeout setting
- The Submit Express client must be set up at the same level as the InfoPrint Manager server
- AFP files with inline resources might not print correctly when submitted as a multi-document job via pdpr command or Web GUI
- CCRs included in Release 4.11
- Trademarks
5
When you use Class drivers (type 4 printer drivers), InfoPrint port monitor and InfoPrint TCP/
IP Network Port Monitor are not supported.
Use V3 print drivers either shipped with the Windows installation base or downloaded from
the manufacturer's website.
InfoPrint Transform Manager feature limitations
• On the Linux platform, the PDF to AFP transform is only supported on SLES12 and later
versions or RedHat 7.1 and later versions.
• SAP2AFP transformer does not support SAP ABAP document format.
Job Viewer limitation for n-up documents when form-definition is used
When viewing an AFP Job that uses a form-definition with an n-up value set, the n-up value
will be ignored.
Known problems and workarounds
RICOH Cloud Connector service delay
If you are using subscription licensing with InfoPrint Manager, there are rare configurations
where the server might not start due to RICOH Cloud Connector (RCC) not starting fast
enough. Restart the InfoPrint Manager server after the RCC service has started.
Longer processing for color text that uses embedded fonts
When transforming PDF with color text that uses embedded font subsets to black and white
or color AFP output, the rip processing can take longer. If you use savevm=false, this
performance will improve. However, we recommend using the current default of savevm=true
because, in some cases, PDF input files with many embedded font subsets might fail to
transform. The savevm option appears on the ps2afp/pdf2afp command line as:
--pprraaggmmaa
ppddff22ppssooppttiioonnss==ssaavveevvmm==ttrruuee.
Upgrading SAP Clients on Linux
If you are upgrading your SAP clients, update the LOMS definitions for all your InfoPrint
Manager printers to point to the updated ipm_submit, ipm_dev_query, ipm_job_query, and
ipm_job_cancel commands by removing all trailing .linux options from the OMS commands.
For more information on modifying the OMS commands, see
RICOH InfoPrint Manager: SAP R/3
Planning and Configuring Guide
.
License clock tampering problem
If the InfoPrint Manager is installed on a machine with the system date and time older than the
current date, the InfoPrint Manager server starts issuing the error: “5010-901 InfoPrint
Manager detected a time tampering problem”.
Contact your support personnel and ask them to make sure that the system time is
synchronized with the Internet time server. Remove the license that caused the problem and
reinstall it.