RICOH FAX22 Automatic Paper Cutter Answering Machine Interface Full Featured Telephone with Speakerphone
CONTENTS 1. PRECAUTIONS 1-1 1-2 1-3 14 eeeeeooeoeebbeeo*beeeeoeeeeeeoeeeeeeee*oeeeeeeoeeeoeoeo**eoeo 1 Power and Grounding ***** ***e* ***** ***** ***** ***** **9** 0**** O**m******* ***** ***** 0e0e**a* 2 Cold Weather Power-up Thunderstorms 2 2 Copy Paper *.*999 a**** ****m 2. COMPONENT 3. ACCESSORIES ***** m*a*****e* ****9 ***** ***** **ee****** a.*** m**e**9**99*a. .9*8* *.*** ● *e. *m*ema. ***** e**eem***e***** GUIDE ● ****a ***ma a**** eame*e.
CONTENTS 25 **9*8 e*e9m***a* *me** ****0 mO****m*** **000 **a0****e**m**a** 7-2 Send Later Transmission ma*** 7-3 Voice Request 27 7-4 Immediate Redial ***. ****e **m** 8. FUNCTIONS 8-1 8-2 8-3 8-4 AND ***** ***** ***** ****m e*m**m**** ***am m*m*m***9* ****e ***** e*em****** ***m* *.em*mmmm* .m********8 m**** PROGWMING *99mm*m*m* ***ma *m*** 26 mmm*9******* mm*m*... ******.9* . . . . . . ..o..000..o...
11. REFERENCE MATERIAL 11-1 Specifications 11-2 Glossary ● am*a****** 12. OFFICIAL ● ● 0000000000000000 ● ***e* *ee O*****Oe● **** a*m*amam** *.. mm*m*. ****mmom.****.****.* ● *****e*********. m**** NOTICE ***. **a** *a. ***** TO .. . 111 *e*mmm** ● am*mm****a****a**m USERS .*. .e***** ● *****.********* ***9********. ● .
1. PRECAUTIONS k!!!wwl Do not attempt in this manual. — — ‘------ any maintenance or troubleshooting other than mentioned 1-1 Power and Grounding Read the “Important Safety Instructions” manual before proceeding. Pay attention at the front of this to the following. 120 ~ 15 Vac, 60 Hz. Power requirement: Insert the power plug securely into the wall socket. Do not comect other equipment to the same socket. Do not step on or set anything on the power cord.
1. PRECAUTIONS 1-2 Cold Weather Power-up Avoid raising the room temperature abruptly when it is below 40 C [39 ‘F], or condensation may form inside the machine. 1. Raise the room temperature to 200 C [ (i&F] at less than 100 C [18°F] per hour. 2. Wait for 30 to 60 minutes. 3. Turn the power on. Do not use the machine near a humidifier. 6 (!@ Q ,i//pfi/.”~’ .@ , @o’--8 c 8 S.%*O.- x+ r> “Q$J’’$$!J:Y 1-3 Thunderstorms With proper grounding, about 90% of lightning damage can be prevented.
2. THERMAL PAPER COMPONENT TRAY GUIDE ~ DOCUMENT \ For pluggable the equipment TRAY ASE BUTTON equipment the socket-outlet shall be installed and shall be easily accessible.
3. ACCESSORIES 3-1 List of Contents 1) Facsimile Unit 7) Line Cord ( Short) Tray Set 8) Line Cord ( Long) 3) Thermal Paper Tray 9) Operator’s Manual 4) Handset Cradle 2) Document Set 5) Handset 10) Quick Dial Label (Please attach under the Quick Dial Keys) 11) Response Card 6) Coil Cord 12) Thermal Paper @ ☞ ● Q % { / / (1) Facsimile P (5) (4) b Unit (6) (2) w Document Tray Itll(mclr Thermal Paper Coil Cradle (8) Line Cord (9) . .
3. ACCESSORIES 3-2 Installation Requirements Lucation Now, you have to choose a suitable location for the machine. For the best possible performance, install your machine in a place which satisfies the following conditions. — .- (jo$ ‘ ,/ b ~(;> ~~,.~’ :-T#/ :-~+, /-*6 4 ~) f<- c K’>-=.. , “, ./’ ●Not exposed to direct sunlight. Well ventilated (air turnover least three times per hour). ● at t ● Level. ● —- Not subject to vibration. ----4 1 .
——— 3. ACCESSORIES 3-3 Assembly 3-3-1 Install the thermal paper 1. Press the release button, open the top cover. See Figure 1. and Figure 1 2. Remove the protective sheet of paper from inside the machine. See Figure 2. Figure 2 3. Set the thermal paper in the machine with the leading edge feeding from the top of the roll and to the rear of the machine. See Figure 3. ~——- — n “ ‘-–-–— -— Figure 3 4.
3. ACCESSORIES 3-3-2 Assemble the trays 1. Thermal Paper Tray: — — *Mount the tabs on the thermal thermal paper holder. *The tray will position paper tray into the slots in the itself at a 45 °angle. 2. Document Tray: — .— I i —. “Insert the slots of the document the facsimile. *Fold back the tray support.
3. 3-3-3 ACCESSORIES Ringer and speaker volume controls. The ringer volume and speaker-phone controls on the side of machine. volume may be adjusted TELEPHONE by HANDSET f k \ L.
3. ACCESSORIES 3-3-4 Connect the power cord and the telephone line – Refer to section 1-1 ● Connecting the power cord Make sure that the power switch on the rear of the machine is turned off, then connect the power cord to an AC wall outlet as shown below. NOTE 1. Avoid using the same AC wall outlet for this unit and other Use a dedicated three pin grounded wall outlet, equipment. 2. Avoid comecting facsimile the same line for this unit and another telephone unit.
OPERATION 4. 1 679 PANEL 8 13 F * - 14 @@@ 2 5 ‘%!! 3 10 ), 1211 Name Function 1. LCD: Displays the current time, operation operation guides, etc. 2. FUNCHON key: Press to enter the programming 3. QUICK DIAL keys: (1 to 8) Use to input a single phone 4. F~IJAUTO For telephone selection. key: ‘ mode, messages, mode. number with one touch. mode, fax mode, or auto mode * TEL: When in Tel mode you will only be able to receive telephone calls.
OPERATION 4. —- PANEL .—— 1 Function Name 5. DARKEN ‘“--’TUse this key: — - key for light originals. -+--- 6. HALITONE 7. DETAIL 8. SPEED 1-A...---- key: ‘--1 ‘- Use this key for photographs. key: Use this key for drawings or smal ——. DIAL key: Use this key for programming numbers. print. the 20 speed dial + 9. VOICE REQUEST key: 10. PAUSE/REDIAL When entering a telephone number, press this key when you need to enter a pause.
5. RECOMMENDED Before transmitting, requirements. Appropriate ● I TYPES OF DOCUMENT make sure that your document meets the following size Width 148 mm [5.8 inch 105 mm [4.1 inch 0.05 mm [ 2 roils Length Thickness [ If the document If the document clearly to to to 216 mm 8.5 inch] 600 mm 23.6 inch] 0.15 mm 6 roils] to to to J is too short, enlarge it with a copier. is too long, divide it into two or more sheets.
5. RECOMMENDED DOCUMENTS ● TYPES MUST NOT CONTAIN Do not send photocopies uses silicone oil. OF DOCUMENT THE FOLLOWING ITEMS.
6. ROUTINE OPERATION 6-1 Basic Transmission Before transmission, refer to page 31 to program your line type (i.e. Pulse or Tone) and page 32 to program your transmission terminal identification. – Preparation – 1. Make sure that the machine is in stand-by status (the machine can be in FAX, TEL ~ or AUTO mode). 2. Carefully place the document(s) into the feeder face down along the guide. ● Do not insert more than 10 pages at once. ● Loosen any pages stuck together. ● Align the leading edges.
6. ROUTINE – Procedure OPERATION – The display should now be as shown on the right. DARKEN, HALFI’ONE and DETAIL will show in the display if selected. 1. Enter the phone number using either a: . Quick Dial key ● Speed dial code (from ● Full telephone number Only one destination can To correct any mistakes, Quick Dial of the remote L DARKEN –1 FAX 18m 8 HAIHONE DETAIL terminal 01 to 20) (keypad on panel) be entered. press the STOP key. key: 1) Press the desired QUICK DIAL key (e.g.
6. ROUTINE Full Telephone OPERATION Number at the Keypad: 1) Enter the remote terminal telephone number (e.g., 5551212 ) on the operation panel while keeping the handset on-hook. ~ 2) Then press the “START/COPY” key if the keyed-in number is correct. The message will now be transmitted. Full Telephone 1) Number at the External Telephone: Dial the remote terminal telephone number (e.g., 5551212 ) on the external telephone. 2) Then press the “START/COPY” key when you hear a high-pitched tone.
6. ROUTINE OPERATION Notes Concerning Transmission: ● Transmission during telephone conversation 1) During telephone conversation, using the built-in handset, the display is as shown on the right, showing the length of the conversation. 2) Now insert your document 3) Then Make Start Hang tone. press the sure that after you up when r Fii : 0021 I J into the feeder. “START/COPY” key. the other party presses press START/COPY.
6. ROUTINE OPERATION 6-2 Reception – Automatic Reception – This machine will receive documents unattended if a) The power switch is on. b) The FAX/I’EIJAUTO setting is at AUTO or FAX – mode. Manual Reception – When the machine is in the “TEL” (manual) mode, reception accomplished by one of the following procedures: can be 1. - Phone rings. Pick up the handset. Establish voice contact with the calling side.
6. ROUTINE OPERATION Receiving during telephone conversation During telephone conversation, just press if you want to receive the document. the “START/COPY” key – Procedure – 1. During telephone conversation, the LCD will be as shown on the right. FAX 0021 2. Remove feeder. any document from the document 3. Press the “START/COPY” key and wait for the document . (The other party must press the START their end.) Then hang up the handset. key at FAX 8 25 4.
.. 6. ROUTINE OPERATION 6-4 Replacing the Thermal Paper 1. Press the release the top cover. See Figure 4. button, and open J Figure 4 2. Take out the empty roll and install a new one with the leading edge at the top of the roll and facing the rear of the machine. See Figure 5. Figure 5 klgure b 3. Pull out the leading edge about 15 cm [6 inch] and insert it under the guide plate (which is labeled in green) to the rear of the platen roller. See Figure 6. 4. Close the top cover.
6. ROUTINE OPERATION 6-5 Daily Care If the room is cold, refer to “Cold Weather before switching on. 1. Check the LCD. the fault. Power-Up” If there is any error code displayed, on page 2 correct 2. Place a document in the feeder and press the START/COPY Check that the copy quality is, satisfactory. key. 3. Open the printer and remove the roll. Gently wipe the thermal head and the guide plate with a clean soft cloth moistened with alcohol. NOTE: Do not use water — r- Thermal Head — — 4.
FEATURES 7. SPECIAL 7-1 Polling 7-1-1 Polling Reception This feature allows you to call a remote terminal and instruct it to send you whatever documents it has stored in polling standby for you to pick up. NOTE: There must be a message on polling standby at the other end. – Procedure – 1) In standby mode, the LCD will display: FAX 8:33 2) Press the FUNCHON key, then press “ 1“ . The LCD will display “POLLING”. ~ 3) Then dial the phone reception.
7. SPECIAL FEATURES Polling Transmission This feature allows you to leave a document in the feeder for a remote terminal to pick up. This will place your terminal in polling standby mode. Reception can take place as normal in polling standby mode. 7-1-2 NOTE: Anyone ean poll your terminal, so do not use this feature for sending confidential — Procedure messages. – 1) Place the documents transmission. into the feeder for Dollirw r– ~... 2) Press the FUNCT’ION key, then press “ l“.
7. SPECIAL FEATURES If you want to have a voice communication — Procedure during polling transmLwionJreception – 1) Press the VOICE REQUEST key during polling transmission / reception. VOICE REQUEST indicator will turn on. The 1 POLLING 00:21 FAX 2) When polling transmission/ reception is finished, POLLING the machine will make a sound to announce a voice [ request. (Bursts of short beeps will be heard ‘– until you pick up the handset.
7. SPECIAL FEATURES 7-2 Send Later Transmission This feature delays transmission until a time selected by the operator. This feature can be used to take advantage of off-peak line charges. The designated time must be within 24 hours of entry. – Procedure – 1) Select the contrast and resolution. Then press the FUNCT’ION key. 2) Press 2 at the keypad. The LCD will be changed as shown on the right. (DARKEN, HALFI’ONE and DETAIL will only show up if selected.
7-3 Voice Request With this feature, you can speak with the remote terminal after transmission or reception. For Voice Request to be effective, both terminals must: ● Have a telephone or handset connected. ● Have the voice request function. To talk with the remote terminal operator at the end of communication, do the following. operator If you are transmitting 1) Press the VOICE REQUEST key during transmission. 2) When your machine sounds a tone after transmitting, pick up the handset, then speak.
FEATURES SPECIAL 7. 7-4 Immediate Redial When the remote terminal is busy, the machine will automatically redial after about 3 minutes. However, you can make an immediate redial by pressing the PAUSE / REDIAL key. This function is also available when the machine is in standby mode. – Procedure – Either: 1) Keep the handset on-hook. Then place the document into the feeder. 2) Press the PAUSE/ 3) Then press the 4) Redialing REDIAL key. START/COPY key. starts immediately.
8. FUNCTIONS AND PROGRAMMING This machine has a wide range of programmable ,functions. Study these functions to get the most out of the machine. To program these hmctions the machine must be in standby mode. If you want to return the machine to standby mode at any time while programming, press the STOP key or pick up the handset. NOTE: 1. All programmed items remain in memory even if you switch the power off. 2. All programmed items have a time-out limit (1 minute).
8. FUNCTIONS 8-1 Printing AND PROGRAMMING the TCR – F 01 This report gives details on each communication made by your terminal. It is automatically output every S0 communications. However, you can print a copy of this report by doing the following. Format of the TCR — ****** T C R ****** ● **************** ● **************** ***************** ●MODE REMOTE TERMINAL I.D.
.— 8. FUNCTIONS 8-2 Setting AND the Ring Number PROGRAMMING – F 02 This feature provides an alternative selection for the number of rings that the machine emits before it automatically answers the line. The programmable ring number can be set from 1 to 9, depending upon the user’s preference. A higher value gives the user a chance to answer the phone personally, even if the machine is in Fax mode or Auto mode. This setting does not affect the way that the machine operates in TEL mode.
FUNCTIONS 8. AND PROGRAMMING 8-3 Telephone Line Type Setting – F 03 This feature lets the user select the dialing mode of the operation panel’s ten-key pad. The type of dialing used by the machine must be the right type for your local telephone exchange, or your terminal may not be able to place calls. There are two dialing modes: pulse dialing, and tone dialing. The initial status on the LCD is “O O“ for TONE mode. But you can enter “O 1“ to change to PULSE mode from TONE mode.
8. FUNCTIONS 8-4 TTI – Transmission AND Terminal PROGRAMMING Identification The TI’I consists of your fax machine’s telephone number (use F 04) and the name of who you are as the sender (use F 05). When you send a fax message, the machine at the other end prints your lTI at the top of each page. The telephone number (programmed with F 04) also appears on the other terminal’s LCD during communication. When you enter the TT’1, refer to the following table.
8. FUNCTIONS AND PROGRAMMING 8-4-1 Telephone Number Setting – F 04 This feature allows you to enter your own telephone number as a means of communication recognition. Another name for this is CSI or Called Subscriber Identification. The maximum allowable length is 20 characters. Any character entry over 20 will scroll to the first character.
— 8. FUNCTIONS AND PROGRAMMING 4) Then press the VOICE REQUEST key to go to the second character. The second character should be “O’. The code for O is “00”. So press “O” twice. The display should be as shown onthe right. O 2 means the second figure. O 0 is the related code corresponding to the second figure “O’. 5) Repeat steps 3) and 4) to enter the required F3 cm telephone number. 6) Then press the START/COPY program key to in the setting and access F 05.
8. FUNCTIONS — Procedure AND PROGRAMMING – 1) Press FUNCTION, then “3”. The LCD will display “F 01”. 2) Press the DETAIL F 05. FA% E---.FO1 key 4 times to access 1-- 4) Then press the VOICE REQUEST key to go to the second character. The second character should be “I”. The code for “I” is “20”. So, press “2”, then “O”. The display should be as shown on the right. O 2 means the second character. 2 0 is the related code corresponding to the second character “I”. 5) Repeat steps characters. -- .
—.— 8. FUNCTIONS AND 8-5 Disable lTI Function Setting PROGRAMMING – F 06 If you turn on TTI, your TI’I and the date, time, and the page number will be printed at the top of pages at receiving side. When you turn off TT’1, only the page number will be printed. — Procedure – 1) Press FUNCIION, then press “3”. The LCD will display “F 01”. 2) Press the DETAIL key 5 times to access ~ F 06. NOTE: The LCD will show the current setting. “ 11 11“ means that lTI is enabled.
8. FUNCTIONS AND 8-6 Printing the Telephone PROGRAMMING List – F 07 This function allows the. user to print out a list of telephone numbers that are stored as One-touch or as Speed Dial numbers. – Procedure – r 1) Press FUNCI’ION, then “3”. The LCD will display “F 01”. FAX _—— — . ___ FO1 L 2) Press the DETAIL key 6 times to access F 07. 8:17 . ‘M J . ..— ) Fti 818 F07 3) Then press the START/COPY key to print the telephone list and access F 08. FAX [ [- 8.18 F08 AM{ i .
— 8. FUNCTIONS AND 8-7 Clock Adjustment PROGRAMMING – F 08 This function allows the user time into the machine. – Procedure 1) Press The to program the current – FUNCITON, then press “3”. LCD will display “F 01”. ~ I 2) Press the DETAIL key 7 times to access F 08. NOTE The sequence of entry is month,date and then year. 3) Now enter the current date. For example: 08 / 13 / 1990 ~ – Enter “O’, “8”,” l“, “3”,” l“, “9”, “9”, “O. 4) Press the VOICE the current REQUEST key for clock setting.
8. FUNCTIONS 8-8 Printing the Function AND List – F 09 This mode gives user a reference settings. — Procedure PROGRAMMING list of the current function – 1) Press FUNCT’ION, then “3”. The LCD will display “F 01”. 2) Press the DETAIL key 8 times to access F 09. 3) Press the START/COPY the function list. key to print FO1 r L-- - ‘M 87 -—FAX F09 [-r- — 8.18 AM 1 -. 1 FAX 819 F09 4) After printing is finished, the machine will return to standby mode automatically.
— 8. FUNCTIONS AND — — PROGRAMMING 8-9 Storing Quick Dial and Speed Dial Numbers In addition to ordinary facsimile transmission carried out by dialing using the telephone, the autodialer allows two other dialing modes. These are Quick dialing, and Speed dialing. 8-9-1 Quick Dial If you regularly transmit to, or poll, a particular destination, you can save a lot of repetitive keypad operation by storing the destination in a QUICK DIAL key (1 through 8).
8. FUNCTIONS 8-9-2 AND PROGRAMMING Speed Dial Up to 20 phone numbers can be entered for speed dialing. Each telephone number can be up to 32 digits long. – Procedure – 1) Press FUNCI’ION, then “4” to enter STORE mode. 2) Enter the desired phone number. For example: 5 5 5 8 5 7 7. 3) Press the SPEED DIAL key, and then the desired Speed Dial number (01 to 20). See Figure 9.
9-1. External Telephone Jack – REMOTE function In addition to having a built-in handset, the machine also has an external telephone jack. This jack can be used for connection of When an external an external telephone or answering machine. telephone is comected, it can be used to answer calls and to remotely switch the machine into rec’eive mode to receive fax messages. If an answering machine is comected, it can be used to remotely select reception of either a fax or a voice message.
9. OTHER FEATURES 3. When a call comes in, it will be answered by your answering machine. If the calling party wishes to send you a fax messa~e, they will press “#” and “2” on their telephone. The fax machine will then disconnect from the answering machine to enter receive mode, and it will begin sending facsimile tones. If the other party is sending a fax message automatically, without operator involvement, the call will switch to receive mode if there wasn’t any code entered or voice message left. 9-2.
9. OTHER FEATURES 9-4 Using Your Machine As A Copier To make a copy of a document, place it in the feeder down and press the COPY key.
10. TROUBLESHOOTING 10-1 Misfeeds – Document jam – When the LCD shows an error code during scanning (transmission or copying), the document has jammed. Clear the jam as follows. See Figure 10. .— 1) Open the panel cover with both hands. r x’:.””% ~ 2) Remove the document carefully, Figure 10 3) Then close the panel cover. A damaged document may cause a misfeed. Refer to page 12 for suitable document types. – Paper jam – When the LCD shows an error code during printing, the paper has jammed.
10. TROUBLESHOOTING 10-2 Line Failure * If communication is not successful, the LCD will show an error code and an error report will be printed. The format of the Error Report is as follows: *** Error Report *** ********************************** AUG 18 ‘ 90 ********************* ******************* 02:19 PM ● ******** PAGES STATUS ● TIME START TIME ●MODE REMOTE TERMINALI.D. ————— .———————— ————— –———— .
10. TROUBLESHOOTING – During Reception – in TEL mode. Changed to FAX mode. Press the FAIVI’ELJAUTO key again. The telephone keeps ringin~ and no fax is printed. ● You No printout the LCD wil display an error code. ● The paper has jammed. Clear the jam refer to page 45). No printout; replace thermal paper roll. ● The thermal paper is all used. Replace the thermal paper roll. Refer to page 6. are 10-4 Error Messages When an error occurs, an error report is printed.
.— 10. TROUBLESHOOTING 10-5 Alarms 10-5-1 Thermal paper shortage An alarm (beep tone) will be generated when the thermal paper has been used up. At the same time, an error code is displayed for the users’ reference. 10-5-2 Common alarms Alarm Sounds Alarm timing Continuous 1 sec. (bi — sound ) Interrupted sound . (bl – -,bi – -,bi – -) 3 sec. on:O.2 sec. offO.2 sec. Interrupted sound . (bl –-,bi––,bi––) 14 sec. on:O.3 sec. offO.3 sec. 50 msec Key input confirmation . (bl ) Nlcml’ Meaning a.
11. REFERENCE MATERIAL 11-1 SPECIFICATIONS Dimensions (WXDXH): 12.4” X 11.8” X 4.5” Excluding trays and handset. Weight: a. machine :10.9 lbs : 1.0 lbs b. handset c. trays : 0.7 lbs d. accessories : 0.8 lbs (without manual ) Power Supply: 120 ~ 20 Vat; 60 Hz; single phase. Power Consumption: - Average (measured at 115V/60Hz Acceptable Document: Standby : Transmission : Reception : Copying : for a CCITT # 1 : : Thickness : 5.8” to 8.5” 4.1” to 23.
11. REFERENCE MATERIAL 11-2 Glossary Most terms are explained on the pages where they occur (see the contents). This glossary explains some terms that were not explained fullyin the text. BPS (Bits Per Second): This is the data communication rate. In G3 mode, your fax terminal digitizes documents, transforming them into bits (an average page will produce about 320,000 of them), and then sends them out at a top speed of 9,600 bps. Communication: Transmission or reception.
11. REFERENCE Reception: The act of receiving MATERIAL a document. Standby Mode: The terminal is said to be in standby mode when it is idle, or not being used. Terminal: A facsimile terminal, such as your machine. Transmission: The act of sending a document. TTI: Transmit Terminal Identification.
———. — 12. OFFICIAL NOTICE TO USERS USA FCC Notice To Users: 1. The following information shall be provided upon request of the telephone company: to the telephone company, a) The FCC registration number. b) The Ringer Equivalence number. 2. These units may not be used on party lines or coin telephones. 3.
12. OFFICIAL NOTICE TO USERS semice in some situations. Existing telecommunications company requirements do not permit their equipment to be connected to customer-provided jacks except where specified by individual telecommunications company tariffs. Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated by the supplier.
—— IMPORTANT SAFETY INSTRUCTIONS 1. Read all of these instructions. 2. Save these instru~ions for later use. 3. Follow all warnings and instructions 4. Unplug marked on the product. this product from the wall outlet before cleaning. aerosol cleaners. Do not use liquid cleaners or Use a damp cloth for cleaning. 5. Do not use this product near water. 6. Do not place this product on an unstable cart, stand, or table. The product may fall, causing serious damage to the product. 7.
USA This equipment devi~, has been tested and found to comply with the limits for a Class B digital pursuant to Part 15 of the FCC Rules. These limits are designed reasonable protection against harmful interference equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordanm radio communications. in a particular television with the instructions, installation.
IUI(HDKI” Headquarters: Ricoh Corporation, Office Products Business, 5 Dedrick Place, West Caldwell, NJ 07006 . 201-882-2000 U.S. Government Marketing: Ricoh Corporation, 1700 N. Moore Street, Suite 1000, Arlington, VA 22209. 703-525-3234 Canadian Main Office: Ricoh Canada Ltd., 2245 St. Laurent Blvd., Ottawa, Ontario KIG 4K3 . 613-739-9900 .