User guide

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Solution 3
For Windows 98/98SE/Me, the COM Port setting may be wrong.
Follow the steps below.
1. Connect your camera via the USB cable to your computer.
2. Click the [Start] button on the Windows taskbar to display the [Start] menu.
3. Select [Settings], and then click [Control Panel].
4. On the Control Panel displayed, double-click the [System] icon.
5. On the [System Properties] screen displayed, click the [Device Manager] tab.
6. On the [Device Manager] tab page displayed, click [+] on the left side of [Ports (COM &
LPT)] to open.
7. Click [RICOH Camera Port] under [Ports (COM & LPT)], and then click the [Properties]
button at the bottom of the [Device Manager] tab.
8. On the [RICOH Camera Port Properties] screen displayed, Click the [PortSelect] tab.
9. On the [PortSelect] tab page displayed, select a COM Number not being used from
[PortName].
The port (COM number) currently allocated for your camera is indicated by a “*”.
Immediately after installing the USB driver, COM7 should be selected, so select a number
above COM8.
10. Click [OK] to close the [RICOH Camera Port Properties] screen.
11. Click [OK] to close the [System Properties] screen.
12. Click the [×] (Close) button to close the Control Panel.
Solution 4
Your camera may not be recognized correctly if you connect to the USB Port of your computer
via a USB hub.
Follow the steps below to change the USB port.
• Connect your camera directly to the USB port of your computer.
• If there are several root hubs, change to another hub.
If you are using a non-USB hub, try connecting via a USB hub.
Solution 5
The batteries may have worn out.
Check whether the batteries have worn out. If worn out, replace them with new ones.
Solution 6
The free space on the hard disk in your computer may be insufficient.
Check whether the hard disk has sufficient space for running Windows, and whether the drive
where you are loading image files has the same capacity or more as that of the SD memory card
inserted in the camera.