User guide

25
Procedure 2: If your computer still does not recognize the camera, follow the steps below.
1. Load the Caplio Software CD-ROM into your computer.
2. Connect your camera via the USB cable to your computer.
3. Click the [Start] button on the Windows taskbar to display the [Start] menu.
4. Select [Settings], and then click [Control Panel].
5. On the Control Panel displayed, double-click the [System] icon.
6. On the [System Properties] screen displayed, click the [Hardware] tab.
7. On the [Hardware] tab page displayed, click the [Device Manager] button.
8. On the [Device Manager] screen displayed, click [+] on the left side of [Ports (COM & LPT)]
to open.
9. Check whether or not there is an unknown device symbol (!) indicated for [RICOH Camera
Port] below [Ports (COM & LPT)]. If there is, click it, and then click the [Uninstall] from the
[Action] menu.
10. Click the [×] (Close) button to close the [Device Manager] screen.
11. Click [OK] to close the [System Properties] screen.
12. When the display returns to the Control Panel, double-click the [Add/Remove Programs]
icon.
13. On the [Add/Remove Programs] screen displayed, select [Caplio Software], and then click
the [Change/Remove] button.
This uninstalls the Caplio Software.
14. Click the [×] (Close) button to close the [Add/Remove Programs] screen.
15. Click the [×] (Close) button to close the Control Panel.
16. Turn off your camera and computer.
17. Turn your computer back on and reinstall the software from the CD-ROM.
*At this time, do not connect your camera.
18. Connect your camera via the USB cable to your computer.
When the computer recognizes the camera, the [Found New Hardware] screen launches
and your camera is registered by the computer.