Operating instructions

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7. Troubleshooting
Error & Status Messages on Smart
Organizing Monitor
This section explains what the message that appear on the Smart Organizing
Monitor dialog box mean and what to do when a particular message appears.
Message Explanation Recommended Action
Print overrun error has oc-
curred.
A higher specification PC may
be required.
The print data could not be
processed.
Print the job again from a
higher performance compu-
ter.
Tray Not Detected
The selected paper source tray
is not set, or is not set proper-
ly.
Check the indicated tray.
[Tray 2]
The indicated paper input
tray is not installed correctly,
or not installed.
Install the indicated paper in-
put tray correctly.
The selected paper size
(name) is not supported to use
with Duplex function.
Please change the function or
change Input Tray.
The printer received a request
for a paper size not supported
by duplex
Select simplex or change pa-
per size.
The selected paper type
(name) is not supported to use
with Duplex function.
The printer received a request
for a paper type not supported
by duplex
Select simplex or change pa-
per type.
Bypass Tray is not supported
to use with Duplex function.
Please change the function or
change Input Tray.
When using the bypass tray,
duplex printing cannot be
specified.
Select simplex or change input
tray.
Paper Size Mismatch
Paper of the selected paper
size is not loaded in the indi-
cated paper source tray.
[Bypass Tray]
The paper size setting in the
tray differs from that of actual
paper size in the tray.
Load paper of the selected size
in the tray, and then change
the paper size setting with
printer driver.
Paper Size Mismatch
Paper of the selected paper
size is not loaded in the indi-
cated paper source tray.
[Tray 1]
The paper size setting in the
tray differs from that of actual
paper size in the tray.
Load paper of the selected size
in the tray, and then change
the paper size setting with
Smart Organizing Monitor.