Service manual

ManualsBrandsRicoh ManualsComputer equipmentAficio SP4210N

M001

SERVICE MANUAL

004224MIU

CÓPIA NÃO CONTROLADA

Summary of content (322 pages)

PAGE 1
CÓPIA NÃO CONTROLADA M001 SERVICE MANUAL 004224MIU CÓPIA NÃO CONTROLADA
PAGE 2
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 3
CÓPIA NÃO CONTROLADA M001 SERVICE MANUAL CÓPIA NÃO CONTROLADA
PAGE 4
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 5
CÓPIA NÃO CONTROLADA M001 SERVICE MANUAL 004224MIU CÓPIA NÃO CONTROLADA
PAGE 6
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 7
CÓPIA NÃO CONTROLADA It is the reader's responsibility when discussing the information contained within this document to maintain a level of confidentiality that is in the best interest of Ricoh Americas Corporation and its member companies. NO PART OF THIS DOCUMENT MAY BE REPRODUCED IN ANY FASHION AND DISTRIBUTED WITHOUT THE PRIOR PERMISSION OF RICOH AMERICAS CORPORATION.
PAGE 8
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 9
CÓPIA NÃO CONTROLADA WARNING The Service Manual contains information regarding service techniques, procedures, processes and spare parts of office equipment distributed by Ricoh Americas Corporation. Users of this manual should be either service trained or certified by successfully completing a Ricoh Technical Training Program.
PAGE 10
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 11
CÓPIA NÃO CONTROLADA LEGEND PRODUCT CODE M001 GESTETNER SP 4210N COMPANY LANIER RICOH LP37N Aficio SP 4210N SAVIN MLP37N DOCUMENTATION HISTORY REV. NO.
PAGE 12
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 13
CÓPIA NÃO CONTROLADA M001 TABLE OF CONTENTS INSTALLATION 1. INSTALLATION ........................................................................... 1-1 1.1 INSTALLATION REQUIREMENTS............................................................ 1-1 1.1.1 ENVIRONMENT ............................................................................... 1-1 1.1.2 MACHINE LEVEL ............................................................................. 1-2 1.1.3 REQUIRED SPACE .......................................
PAGE 14
CÓPIA NÃO CONTROLADA 3.3.4 FRONT COVER................................................................................ 3-6 3.3.5 RIGHT COVER ................................................................................. 3-7 3.4 LASER UNIT .............................................................................................. 3-8 3.4.1 CAUTION DECAL LOCATIONS ....................................................... 3-8 3.4.2 POLYGON MIRROR MOTOR .....................................................
PAGE 15
CÓPIA NÃO CONTROLADA TROUBLESHOOTING 4. TROUBLESHOOTING ................................................................. 4-1 4.1 SERVICE CALL CONDITIONS .................................................................. 4-1 4.1.1 SUMMARY........................................................................................ 4-1 4.1.2 SC CODE DESCRIPTIONS.............................................................. 4-2 4.2 ERROR MESSAGES ....................................................................
PAGE 16
CÓPIA NÃO CONTROLADA 5.4.2 PRECAUTIONS .............................................................................. 5-87 Handling SD Cards............................................................................. 5-87 Upload/Download ............................................................................... 5-87 Network Connection ........................................................................... 5-87 5.4.3 MACHINE FIRMWARE UPDATE ...................................................
PAGE 17
CÓPIA NÃO CONTROLADA LD Safety Mechanisms ........................................................................ 6-8 6.3.3 CARTRIDGE OVERVIEW............................................................... 6-10 6.3.4 DRUM CHARGE............................................................................. 6-11 6.3.5 DEVELOPMENT............................................................................. 6-12 Toner Supply and Development .........................................................
PAGE 18
CÓPIA NÃO CONTROLADA SPECIFICATIONS 7. SPECIFICATIONS........................................................................ 7-1 7.1 BASIC SPECIFICATIONS ......................................................................... 7-1 7.1.1 GENERAL SPECIFICATIONS .......................................................... 7-1 7.1.2 EXTERNAL OPTIONS ...................................................................... 7-4 7.1.3 PAPER SIZES ......................................................................
PAGE 19
CÓPIA NÃO CONTROLADA TROUBLESHOOTING DETAILED DESCRIPTIONS TAB POSITION 8 TAB POSITION 7 SPECIFICATIONS TAB POSITION 6 TAB POSITION 5 SERVICE TABLES TAB POSITION 3 REPLACEMENT AND ADJUSTMENT TAB POSITION 4 PREVENTIVE MAINTENANCE TAB POSITION 2 TAB POSITION 1 INSTALLATION CÓPIA NÃO CONTROLADA
PAGE 20
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 21
CÓPIA NÃO CONTROLADA Read This First Safety, Conventions, Trademarks Safety Prevention of Physical Injury 1. Before disassembling or assembling parts of the printer and peripherals, make sure that the printer power cord is unplugged. 2. The wall outlet should be near the printer and easily accessible. 3. Note that some components of the printer and the paper tray unit are supplied with electrical voltage even if the main power switch is turned off. 4.
PAGE 22
CÓPIA NÃO CONTROLADA Safety and Ecological Notes For Disposal 1. Do not incinerate toner bottles or used toner. Toner dust may ignite suddenly when exposed to an open flame. 2. Dispose of used toner, developer, and organic photoconductors in accordance with local regulations. (These are non-toxic supplies.) 3. Dispose of replaced parts in accordance with local regulations. 4. When keeping used lithium batteries in order to dispose of them later, do not put more than 100 batteries per sealed box.
PAGE 23
CÓPIA NÃO CONTROLADA Caution Labels CÓPIA NÃO CONTROLADA
PAGE 24
CÓPIA NÃO CONTROLADA Conventions and Trademarks Conventions Symbol What it means Refer to section number See Core Tech Manual for details Screw Connector E-ring C-ring The following notations are used in text to describe the direction of paper feed: lengthwise and sideways. The annotations “SEF” and “LEF” denote “Short Edge Feed” and “Long Edge Feed". (The arrows indicate the direction of paper feed.
PAGE 25
CÓPIA NÃO CONTROLADA Trademarks Microsoft®, Windows®, and MS-DOS® are registered trademarks of Microsoft Corporation in the United States and /or other countries. PostScript® is a registered trademark of Adobe Systems, Incorporated. PCL® is a registered trademark of Hewlett-Packard Company. Ethernet® is a registered trademark of Xerox Corporation. PowerPC® is a registered trademark of International Business Machines Corporation.
PAGE 26
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 27
CÓPIA NÃO CONTROLADA INSTALLATION SECTION 1 Page INSTALLATION REVISION HISTORY Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 28
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 29
CÓPIA NÃO CONTROLADA Installation Installation Requirements 1. INSTALLATION 1.1 INSTALLATION REQUIREMENTS 1.1.1 ENVIRONMENT Temperature/Humidity Acceptable: 10C (50F) 15% to 27C (80.6F) 80% Ranges: Recommended (Office): 15C (59F) 30% to 25C (77F) 70% Ambient Illumination: Less than 2000 lux (do not expose to direct sunlight). Ventilation: 3 times/hr/person 1. Avoid areas that are exposed to sudden temperature changes. This includes: Areas directly exposed to cool air from an air conditioner.
PAGE 30
CÓPIA NÃO CONTROLADA Installation Requirements 1.1.2 MACHINE LEVEL Front to back: Within 5 mm. (0.2 inches) of level. Right to left: Within 5 mm. (0.2 inches) of level. 1.1.3 REQUIRED SPACE Place the machine near the power source, providing the clearance as shown below: A: Over 10 cm (4 inches) B: Over 10 cm (4 inches) C: Over 40 cm (15.
PAGE 31
CÓPIA NÃO CONTROLADA Installation Installation Requirements 1.1.4 POWER SUPPLY Make sure the plug is firmly inserted in the outlet. Avoid multi-wiring. Be sure to ground the machine. Input voltage level NA: 120 volts, 60 Hz EU: 220-240 volts, 50 Hz/60 Hz Permitted voltage SM Fluctuation: ±10 % Never place anything on the power cord.
PAGE 32
CÓPIA NÃO CONTROLADA Machine Installation 1.2 MACHINE INSTALLATION Refer to the following sections of the “Operating Instructions” for installation details for all models. Main unit - Quick Installation Guide Paper Feed Unit G894 Paper Feed Unit TK1030 Envelope Feeder G362 Envelope Feeder Type400 Duplex Unit G893 AD1000 (Duplex Unit) Memory Unit Type G 128 MB M354 Memory Unit Type G 256 MB D362 Hard Disk Drive Type 2670 M352 IEEE 802.11a/g interface Unit Type L Options M344 (NA) *1 IEEE 802.
PAGE 33
CÓPIA NÃO CONTROLADA Installation Data Overwrite Security Unit Installation 1.3 DATA OVERWRITE SECURITY UNIT INSTALLATION 1.3.1 INSTALLATION The correct number and type for this installation is Type L. Do not attempt to install any other type (Type C, Type D, for example). The SD card that holds the DOS application must always reside in SD card slot 1. (This can be the original SD or another SD card where the DOS application has been moved with SP5873.) 1.
PAGE 34
CÓPIA NÃO CONTROLADA Data Overwrite Security Unit Installation 1.3.2 CHECKING AND COMPLETING THE INSTALLATION Do this procedure to confirm that the data overwrite security feature is enabled and operating. 1. Turn the machine power on. 2. .Do SP5990 005 (Diagnostic Report) to print the diagnostic report 3. Check the diagnostic report. Under [ROM No./Firmware Version] you should see "M3525814" displayed for "HDD Format Option".
PAGE 35
CÓPIA NÃO CONTROLADA PREVENTIVE MAINTENANCE SECTION 2 Page PREVENTIVE MAINTENANCE REVISION HISTORY Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 36
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 37
CÓPIA NÃO CONTROLADA User Maintenance 2. PREVENTIVE MAINTENANCE The customer can replace all PM items with the Maintenance Kit. The user can maintain this machine. For more see "Printer Engine Service Mode". The operation panel shows “Replace Maintenance Kit” when the PM counter reaches 90K. After the user replaces the fusing unit in the maintenance kit, the machine automatically resets the PM counter.
PAGE 38
CÓPIA NÃO CONTROLADA Service Maintenance 2.2 SERVICE MAINTENANCE To enable the machine for maintenance by the service technician, the meter-charge mode must be set to “enabled” with SP5930. The table below shows the PM items serviced by the service technician. After completing a PM procedure, reset the PM counter for the replaced part with SP7-804.
PAGE 39
CÓPIA NÃO CONTROLADA Service Maintenance 90K Bushings - Pressure Roller Fusing Entrance and Exit Guide Plates Fusing Unit Ass'y 110V/220 V EM Quantity R 2 C 1 each R 1 Remarks Clean with water or Preventive Maintenance Item alcohol Paper Tray Unit 90K EM Quantity Paper Feed Roller R C 1 Clean with water Friction Pad R C 1 Clean with water Bottom Plate Pad C C 1 Clean with water SM 2-3 CÓPIA NÃO CONTROLADA NOTE M001
PAGE 40
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 41
CÓPIA NÃO CONTROLADA REPLACEMENT & ADJUSTMENT SECTION 3 Page REPLACEMENT AND ADJUSTMENT REVISION HISTORY Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 42
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 43
CÓPIA NÃO CONTROLADA General 3. REPLACEMENT & ADJUSTMENT 3.1 GENERAL 3.1.1 PRECAUTIONS ON DISASSEMBLY Always turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Use extreme caution when removing and replacing components. The cables in the machine are located very close to moving parts; proper routing is a must.
PAGE 44
CÓPIA NÃO CONTROLADA General 1. Never touch the surface of the transfer roller with bare hands. 2. Be careful not to scratch the transfer roller, as the surface is easily damaged. Fusing 1. After installing the fusing thermistor, make sure that it is in contact with the hot roller and that the roller can rotate freely. 2. Be careful to avoid damage to the hot roller stripper pawls and their tension springs. 3. Do not touch the fusing lamp and rollers with bare hands. 4.
PAGE 45
CÓPIA NÃO CONTROLADA Special Tools 3.2 SPECIAL TOOLS Description Q’ty Remarks 1 B6455010 SD Card 1 Common 2 B6456700 PCMCIA Card Adapter 1 Common 3 B6456800 USB Reader/Writer 1 Common 4 VSSM9000 Digital Multimeter – FLUKE 187 1 Common 5 A0069104 Scanner Positioning Pin 1 Common Replacement Adjustment Part No. Ricoh System Information Tool (Support Tool Ver.
PAGE 46
CÓPIA NÃO CONTROLADA Covers 3.3 COVERS 3.3.1 UPPER COVER 1. Gently push the front cover release button [A], and open the front cover [B]. 2. Open the rear cover [C]. 3. Remove four screws of the upper cover [A]. 4. Operation panel [B] (2 hooks, 5. Open the exit guide plate [C], and then remove the upper cover [A]. M001 x 2) Remove the exit guide plate after you have removed the upper cover.
PAGE 47
CÓPIA NÃO CONTROLADA Covers 3.3.2 LEFT COVER Upper cover ( 1. Left cover [A] ( x 2) 2. Push down the left cover as shown above. Upper Cover) Replacement Adjustment 1. Make sure that the harness band [A] is placed at clamp [B] the under, when reinstalling the left cover.
PAGE 48
CÓPIA NÃO CONTROLADA Covers 3.3.3 BY-PASS TRAY UNIT 1. Standard paper tray 2. By-pass tray unit [A] (hooks x 2) 3.3.4 FRONT COVER 1. Standard paper tray 2. By-pass tray unit ( 3. Upper cover ( 4. Left cover ( 5. Holder [A] (hook) 6. Front cover [B] (= x 3, M001 By-pass Tray Unit) Upper Cover) Left Cover) x 2) Remove the by-pass tray unit before removing the front cover.
PAGE 49
CÓPIA NÃO CONTROLADA Covers 3.3.5 RIGHT COVER 1. Upper cover ( Upper Cover) 2. Left cover ( 3. Front cover ( 4. Fan cover [A] 5. Release the three hooks, and push down the place [B] as shown above. 6.
PAGE 50
CÓPIA NÃO CONTROLADA Laser Unit 3.4 LASER UNIT Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. 3.4.
PAGE 51
CÓPIA NÃO CONTROLADA Laser Unit 3.4.2 POLYGON MIRROR MOTOR Turn off the main switch and unplug the machine before attempting any of the procedures in this section. Laser beams can seriously damage your eyes. Upper cover ( Upper Cover) 2. Polygon mirror cover (Ground screw x 1, x 1, = x 2) 3. Polygon mirror motor [A] ( x 4, Replacement Adjustment 1. SM x 1) Never touch the surface of the mirror with bare hands.
PAGE 52
CÓPIA NÃO CONTROLADA Laser Unit 3.4.3 LASER SYNCHRONIZATION DETECTOR 1. Upper cover ( 2. By-pass tray unit ( 3. Left cover ( 4. Front cover ( Front Cover) 5. Right cover ( Right Cover) 6.
PAGE 53
CÓPIA NÃO CONTROLADA Laser Unit 3.4.4 LASER UNIT 1. Upper cover ( Upper Cover) 2. Left cover ( 3. Front cover ( Front Cover) 4. Right cover ( Right Cover) 5. Laser unit [A] ( x 4, Replacement Adjustment Left Cover) x 2) When reinstalling the laser unit. Use the scanner positioning pins (P/N: A0069104) to reinstall the unit. Set the positioning pins as shown above. Then secure the laser unit.
PAGE 54
CÓPIA NÃO CONTROLADA Laser Unit 3.4.5 LASER DIODE UNIT 1. Laser Unit ( Laser Unit) 2. Spring [A] 3. LD unit holders [B] (x 2) 4. Loosen the screw [C] 5. Nut [D] 6. LD Unit [E] Do not remove the screws that secure the LD board. Do not touch any variable resistors on the LD board. When Reinstalling the Laser Diode Unit: Tighten the screw [C] until the unpainted portion of the screw is not visible.
PAGE 55
CÓPIA NÃO CONTROLADA Replacement Adjustment Laser Unit SM 3-13 CÓPIA NÃO CONTROLADA M001
PAGE 56
CÓPIA NÃO CONTROLADA Transfer Roller 3.5 TRANSFER ROLLER 1. Remove the AIO. 2. Remove the transfer roller [A] as shown above. M001 Do not touch the transfer roller surface.
PAGE 57
CÓPIA NÃO CONTROLADA Toner End Sensor Replacement Adjustment 3.6 TONER END SENSOR 1. Remove the AIO. 2.
PAGE 58
CÓPIA NÃO CONTROLADA Fusing 3.7 FUSING Allow time for the unit to cool before doing the following procedure. 3.7.1 FUSING UNIT 1. Rear cover [A] 2. Fusing unit [B] (hooks [C] x 2). M001 Lift both hooks before attempting to remove the fusing unit from the machine.
PAGE 59
CÓPIA NÃO CONTROLADA Fusing 3.7.2 HOT ROLLER AND FUSING LAMP Fusing Unit ( Fusing Unit) 2. Left cover [A] ( x 1) 3. Plate [B] ( x 2) Replacement Adjustment 1. 4. Upper fusing unit assembly [C] ( x 4, springs x 2) 5. Right cover [D] ( x 1) 6. Lamp holders [E] ( x 1 each) Remove both springs before taking apart the fusing unit assembly. The reason for this is to relieve pressure on the unit. When reinstalling the fusing unit assembly, install both springs last.
PAGE 60
CÓPIA NÃO CONTROLADA Fusing 1. Fusing Lamp [A] ( x 2) The colored cable must be at the hot roller gear side. 2. Guide plate [B] (3 hooks) 3. Hot roller strippers [C] (1 spring x each) 4. Hot roller [D] (2 x C-rings, 1 x gear, 2 x bushings) Before removing the hot roller from the unit, remove the gear and the pin first, Use a small screwdriver to separate the guide plate from the unit.
PAGE 61
CÓPIA NÃO CONTROLADA Fusing 3.7.3 PRESSURE ROLLER Fusing Unit ( Fusing Unit) 2. Hot roller and fusing lamp ( 3. Pressure roller [A] 4. Bushing [B] 5. Pressure roller lever [C] 6. Spring [D] Hot Roller and Fusing Lamp) Replacement Adjustment 1.
PAGE 62
CÓPIA NÃO CONTROLADA Fusing 3.7.4 THERMISTOR AND THERMOSTAT 1. Hot roller and fusing lamp ( 1. Wire cover [A] ( x 1) 2. Grounding plate [B] ( x 2, 1 x wire) 3. Fusing unit connector [C] ( x 6, 4. Thermistor [D] ( x 1, 5. Thermostat [E] ( x 1) Hot Roller and Fusing Lamp) x 1, 2 hooks) x 1) When removing the thermistor, remove the entire unit first and then separate it into two parts. M001 Do not touch the thermostat with your hands.
PAGE 63
CÓPIA NÃO CONTROLADA Fusing 3.7.5 HOT ROLLER STRIPPERS Hot roller and fusing lamp ( Hot Roller and Fusing Lamp) Replacement Adjustment 1. Two extra hot roller strippers , are installed for a better grip on narrow paper. This prevents paper from curling around the hot roller. When installing the extra hot roller strippers, insert them in the two slots using a small pair of pliers until they snap into place.
PAGE 64
CÓPIA NÃO CONTROLADA Paper Feed 3.8 PAPER FEED 3.8.1 PAPER FEED ROLLER 1. Pull out the paper tray before removing the paper feed roller. 2.
PAGE 65
CÓPIA NÃO CONTROLADA Paper Feed Replacement Adjustment 3.8.2 FRICTION PAD 1. Remove the paper tray unit from the machine before removing the friction pad. 2. Friction pad [A] (2 hooks, 1 spring) When reinstalling the friction pad follow this order: 1. Replace the spring. 2. Insert the right side of the friction pad first followed by the left side. 3. Gently push the friction pad down into the slot and then pull forward very slightly.
PAGE 66
CÓPIA NÃO CONTROLADA By-pass Tray 3.9 BY-PASS TRAY 1. Left Cover ( Left Cover) 2. Front Cover ( 3. Remove the AIO 4. Paper guide [A] ( x 2) 5. Actuator [B] 6. Clutch ( x1) [C] 7. By-pass feed roller [D] Front Cover) When reinstalling the paper guide. 1. Set the paper guide on the bushing. 2. Install the right part of the actuator on the paper guide. 3. Install the left part of the actuator in the machine. 4. Install the paper guide. 5.
PAGE 67
CÓPIA NÃO CONTROLADA Printer Controller Board Replacement Adjustment 3.10 PRINTER CONTROLLER BOARD 1. Printer controller board [A] ( x 2) 2. NVRAM [B] Remove the NVRAM from the old printer controller board and insert it on the new board. The screws on the printer controller board are hand screws. Gently turn these screws when removing the printer control board. SM Pull on the handle to remove the printer controller board from the machine.
PAGE 68
CÓPIA NÃO CONTROLADA Engine Board 3.11 ENGINE BOARD 1. Left cover ( 2. Printer controller board ( 3. Bracket [A] ( x 2, 1 grounding wire) 4. Engine board [B] ( x 5, all connectors) "Left Cover") "Printer Controller Board") Remove the NVRAM [C] from the old engine board and install it on the new board.
PAGE 69
CÓPIA NÃO CONTROLADA Main Motor 3.12 MAIN MOTOR Left cover ( Left Cover) 2. Main motor [A] ( x 4, Replacement Adjustment 1.
PAGE 70
CÓPIA NÃO CONTROLADA Clutches 3.13 CLUTCHES There are four clutches on the machine as shown below.
PAGE 71
CÓPIA NÃO CONTROLADA Clutches 3.13.1 BY-PASS FEED CLUTCH AND RELAY CLUTCH Left cover ( Left Cover) 2. Holder 3. Clutch bracket ( x 1) 4. By-pass feed clutch [A] ( 5. Relay clutch ( x 1, Replacement Adjustment 1. SM x 1) x 1) Route the harness [A] as shown below, when reinstalling the holder .
PAGE 72
CÓPIA NÃO CONTROLADA Clutches 3.13.2 PAPER FEED CLUTCH AND REGISTRATION CLUTCH 1. Left cover ( 2. Harness guide [A] (Rivet screw x 1, = x 3, 3. Magnetic clutch stopper [B] ( x 1) 4. Paper feed clutch [A] ( 5. Main motor ( 6.
PAGE 73
CÓPIA NÃO CONTROLADA PSU, HVPS 3.14 PSU, HVPS Right cover ( Right Cover) 2. Fusing unit ( Fusing Unit) 3. PSU cover [A] ( x 2) 4. PSU assembly [B] ( x 7, all connectors) 5. High voltage supply board [A] ( x 4) 6. 230-volt machine only: Choke coil [B] ( x 2, 7. PSU [C] ( x 5) Replacement Adjustment 1.
PAGE 74
CÓPIA NÃO CONTROLADA PSU, HVPS The screw [D] is different from other four screws. Route the PSU fan harness as shown the picture below, when reinstalling the PSU assembly.
PAGE 75
CÓPIA NÃO CONTROLADA Fans 3.15 FANS 3.15.1 COOLING FAN Right cover ( Right Cover) 1. Cooling fan [A] ( x 2, Replacement Adjustment 1. x1) Make sure that the cooling fan is reinstalled in the correct mounting position. If it is not in the correct mounting position, incorrect air circulation will result.
PAGE 76
CÓPIA NÃO CONTROLADA Fans 3.15.2 PSU FAN 1. Right cover ( Right Cover) 2. Fusing unit ( Fusing Unit) 3. PSU assembly ( 4. PSU fan with the bracket [A] ( x 1, = x 2) 5.
PAGE 77
CÓPIA NÃO CONTROLADA TROUBLESHOOTING SECTION 4 Page 7 ~ 35 18 TROUBLESHOOTING (SC CODES) REVISION HISTORY Date Added/Updated/New 11/03/2009 Added and deleted SC’s 07/31/2009 SC998 CÓPIA NÃO CONTROLADA
PAGE 78
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 79
CÓPIA NÃO CONTROLADA Service Call Conditions 4. TROUBLESHOOTING 4.1 SERVICE CALL CONDITIONS 4.1.1 SUMMARY There are 4 levels of service call conditions Definition Reset Procedure Fusing unit SCs shown on the A operation panel. The machine is disabled. The user cannot reset the SC. 1. Do SP5810 and press [#Enter]. 2. When "execute" is displayed, press [#Enter] again. 3. Press [Escape]. 4. Turn the machine power off/on.
PAGE 80
CÓPIA NÃO CONTROLADA Service Call Conditions If the problem is with electrical circuit boards, disconnect the connectors first. Then reconnect the connectors before you replace the PCBs. If the problem is with a motor lock, first examine the mechanical load. Then replace motors or sensors. 4.1.2 SC CODE DESCRIPTIONS FGATE error 230 B The PFGATE ON signal does not Defective engine board assert within 1 second.
PAGE 81
CÓPIA NÃO CONTROLADA Service Call Conditions 1st beam laser synchronization error Laser synchronization detector board out of position 322 B Laser synchronization With all doors closed the polygon motor detector board or cable is locked and not rotating, or the laser defective synchronization detector could not detect 1st beam laser detection signal within 500 ms.
PAGE 82
CÓPIA NÃO CONTROLADA Service Call Conditions Main motor error The machine does not detect a main motor lock signal within 700 ms after the main motor started to rotate. -or500 B The machine detects a main motor lock Main motor defective signal within 500 ms after the main Mechanical overload on the motor started to rotate, after that, the drive mechanism main motor lock signal does not detect within 200ms.
PAGE 83
CÓPIA NÃO CONTROLADA Service Call Conditions Fusing overheat error – software 543 A The fusing temperature was detected higher than 235oC for longer than 200 Fusing thermistor defective Power supply board defective Defective thermister Defective fusing unit, PSU, ms. High temperature detection: Hard A The thermister detects a high engine board temperature signal.
PAGE 84
CÓPIA NÃO CONTROLADA Service Call Conditions Zero cross signal error Zero cross signals of wavelength 50-60 547 B Hz were not detected within 5 sec after the fusing relay switched on. Power supply board defective Defective mains power supply condition -orZero cross interrupts did not issue at the prescribed 3 sec. intervals. Fusing unit jam Three consecutive paper lag jams (paper failed to arrive) were detected in the fusing unit.
PAGE 85
CÓPIA NÃO CONTROLADA Service Call Conditions Rev. 11/03/2009 620 GAVD communication error B The machine detects an error data of the ASIC.
PAGE 86
CÓPIA NÃO CONTROLADA Service Call Conditions 671 ⇒ Rev. 11/03/2009 Engine board mismatch error Engine board and controller mismatch detected. Wrong engine board installed. Wrong controller board installed. Check the type of engine board and controller board. 1. Replace the engine board. 2. Replace the controller board.
PAGE 87
CÓPIA NÃO CONTROLADA Service Call Conditions Rev. 11/10/2009 817 Monitor error This is a file detection and electronic file signature check error when the boot loader attempts to read the D OS Flash ROM data defective; change the controller firmware self-diagnostic module, system kernel, or root system files from the SD card data defective; use another SD card OS Flash ROM, or the items on the SD card in the controller slot are false or corrupted.
PAGE 88
CÓPIA NÃO CONTROLADA Service Call Conditions 821 Rev. 11/03/2009 Self-diagnostic error 2: ASIC The ASIC provides the central point for the control of bus arbitration for D CPU access, for option bus and ASIC (controller board defective) SDRAM access, for SDRAM refresh, and for management of the internal bus gate. For more details about this SC code error, execute SP5990 to print an SMC report so you can read the error code. The error code is not displayed on the operation panel.
PAGE 89
CÓPIA NÃO CONTROLADA Service Call Conditions Rev.
PAGE 90
CÓPIA NÃO CONTROLADA Service Call Conditions 833/834 Rev. 11/03/2009 For more details about SC 833, SC834 error. Execute SP5990 to print an SMC report so you can C read the error code. The error code is not displayed on the operation panel. The additional error codes (0F30, 0F31, etc. are listed in the SMC report).
PAGE 91
CÓPIA NÃO CONTROLADA Service Call Conditions Rev. 11/03/2009 835 (1102) loop-back connector is not properly • Defective loop-back connector • Defective Centronics connector connected. • Defective controller (110C) A DMA data abnormality is detected 1. Turn the main switch off and on. even when the loopback connector is 2. Check the connection between the Centronics connector and properly set. loop-back connector. 3. Reconnect the loop-back connector. (1120) The loop-back connector is not set 4.
PAGE 92
CÓPIA NÃO CONTROLADA Service Call Conditions 853 Rev. 11/03/2009 Wireless LAN Error 1 During machine start-up, the machine can B get access to the board that holds the wireless LAN, but not to the wireless LAN Wireless LAN card missing (was removed) card (802.11b or Bluetooth). Wireless LAN Error 2 During machine operation, the 854 B machine can get access to the board that holds the wireless Wireless LAN card missing (was removed) LAN, but not to the wireless LAN card (802.
PAGE 93
CÓPIA NÃO CONTROLADA Service Call Conditions Rev. 11/03/2009 HDD Encryption unit error • The HDD is not correctly installed. • No HDD installed • Unformatted HDD A serious error occurs when the • The encryption key on the controller is HDD data is encrypted to update different from the one on the HDD an encryption key with the HDD • Power failure during the data encryption unit.. encryption 1. Install the HDD correctly. 2. Initialize the HDD.
PAGE 94
CÓPIA NÃO CONTROLADA Service Call Conditions 862 ⇒ Rev. 11/03/2009 Bad sector overflow There are more than 100 bad sectors in image storage area of the HDD. HDD is defective Format HDD HDD data read failure Note: If the bad sectors are generated at The data written to the HDD 863 D HDD defective cannot be read normally, due to bad sectors generated during operation.
PAGE 95
CÓPIA NÃO CONTROLADA Service Call Conditions Rev. 11/03/2009 866 SD card error 1: Confirmation The machine detects an electronic license error in the application on the SD card in the controller slot immediately after the machine is turned on. The B program on the SD card contains electronic confirmation license data.
PAGE 96
CÓPIA NÃO CONTROLADA Service Call Conditions Rev. 11/03/2009 stored, or the data read from the while the HDD is being accessed, media is defective. this can damage the HDD. HDD mail receive data error The machine detected that the HDD was not operating correctly 872 B HDD defective. Initialize the HDD with SP5832. If this does not solve the problem, at power on.
PAGE 97
CÓPIA NÃO CONTROLADA Service Call Conditions Rev. 11/03/2009 875 Delete All error 2: Data area An error occurred while the machine deleted data from the D HDD. Turn the main switch off/on and try the operation again. Note: The source of this error is the Data Overwrite Security Unit B660 running from an SD card. 876 D Log data abnormal An error was detected in the This can be caused by switching Software error.
PAGE 98
CÓPIA NÃO CONTROLADA Service Call Conditions 900 Rev. 11/03/2009 Electrical total counter error D The total counter contains something that is not a number. NVRAM incorrect type NVRAM defective NVRAM data scrambled Unexpected error from external source Printer error 1 920 B An internal application error off/on, or change the controller firmware was detected and operation cannot continue.
PAGE 99
CÓPIA NÃO CONTROLADA Service Call Conditions *1: In order to get more details about SC990 and SC991: 1. Execute SP7403 or print an SMC Report (SP5990) to read the history of the 10 most recent logged errors. 2. If you press the zero key on the operation panel with the SP selection menu displayed, you will see detailed information about the recently logged SC990 or SC991, including the software file name, line number, and so on.
PAGE 100
CÓPIA NÃO CONTROLADA Error Messages 998 Rev. 11/03/2009 Application start error No applications start within 60 • Loose connection of RAM-DIMM, seconds after the power is turned ROM-DIMM ⇒ • Defective controller on. • Software problem 1. Check if the RAM-DIMM and ROM-DIMM are correctly connected. 2. Reinstall the controller system firmware. 3. Replace the controller. 4.2 ERROR MESSAGES Here is a list of common error messages, a description of the problems, and their solutions.
PAGE 101
CÓPIA NÃO CONTROLADA Error Messages Rev. 11/03/2009 1st/2nd Message Problem/Solution menu on the machine operation panel Push [Form Feed] Cancel the print job. The paper size/paper type settings in the application program and printer driver do not match.
PAGE 102
CÓPIA NÃO CONTROLADA Error Messages Rev. 11/03/2009 1st/2nd Message Problem/Solution Hardware Problem, Ethernet Machine detected an Ethernet error. Replace controller board. Machine identified a HDD Board error. Hardware Problem, HDD Hardware Problem, Option RAM Replace HDD board. Machine detected an optional RAM error. Replace optional RAM. Machine failed self-diagnostic test due to a loop back Hardware Problem, Parallel I/F error.
PAGE 103
CÓPIA NÃO CONTROLADA Error Messages Rev. 11/03/2009 to previous display. Enter correct password. Size of paper selected does not match size selected Load Correct Size Paper/ Paper Size:, Paper Type: with dial on paper tray. Use the dial to select the correct paper size. -or Load Paper: Tray# or Form Feed Press [Form Feed]. The specified tray is out of paper. Load paper in the specified tray. 1st/2nd Message Problem/Solution Menu Protected, Cannot change settings cannot be changed.
PAGE 104
CÓPIA NÃO CONTROLADA Error Messages Rev. 11/03/2009 1st/2nd Message Problem/Solution correct user name and password. 1) Proxy address port No. is invalid, 2) proxy is not active, 3) invalid center URL is set, 4) center is not Proxy setting or connection error active, 5) proxy is not set. Check all proxy settings. 1st/2nd Message Problem/Solution Cannot communicate with remote communication gate. RC Gate, Connection error Check printer connection. Check remote communication gate.
PAGE 105
CÓPIA NÃO CONTROLADA Error Messages Rev. 11/03/2009 1st/2nd Message Problem/Solution Remove Misfeed Paper Tray/ Pull Paper is jammed in the specified input paper tray. out Tray Remove paper from the input paper tray. Reload paper. Open and close front cover to extinguish message. Remove Paper Standard Tray The standard output tray is full. Remove paper from output tray.
PAGE 106
CÓPIA NÃO CONTROLADA Error Messages Rev. 11/03/2009 1st/2nd Message Problem/Solution Or, change the paper size using tray dial or operation panel. Or, push [Form Feed] to print on current paper. Or, cancel job. Authentication from the SD card failed. SD authentication failed Turn the machine off/on. 1st/2nd Message Problem/Solution SD card not set, Contact admin. The SD card for DOS is not set. This message confirms that no ID has been entered.
PAGE 107
CÓPIA NÃO CONTROLADA General Troubleshooting Rev. 11/03/2009 4.3 GENERAL TROUBLESHOOTING 4.3.1 IMAGE ADJUSTMENT Registration Adjustment The registration is adjusted in the user mode (“Maintenance-Registration”). For details, see the Printer Reference operation manual. Troubleshooting Parallelogram Image Adjustment Do the following procedure if a parallelogram is printed while adjusting the printing registration using a trimming pattern.
PAGE 108
CÓPIA NÃO CONTROLADA General Troubleshooting Rev. 11/03/2009 4.3.2 ELECTRICAL DEFECTS Sensors CN The "CN" numbers describe the connector number on the engine board. Component Condition Open 5-25 Symptom The Paper Jam indicator will light whenever a print is made. Paper Exit Shorted The Paper Jam indicator lights even if there is no paper. The paper overflow message is not Open 5-30 displayed even when a paper overflow condition exists.
PAGE 109
CÓPIA NÃO CONTROLADA General Troubleshooting Rev. 11/03/2009 CN Component Condition Open 14-17 Symptom The Paper End indicator lights even if paper is placed in the 1st paper tray. Tray1 Paper end The Paper End indicator does not light sensor Shorted even if there is no paper in the 1st 14-20 14-23 Remaining paper sensor 1 Remaining paper sensor 2 Open The machine cannot determine the Shorted paper near-end condition properly.
PAGE 110
CÓPIA NÃO CONTROLADA General Troubleshooting Rev. 11/03/2009 CN Component Condition Symptom cover is closed. The Rear Cover Open message Open 4-3 is not displayed even if the rear cover or paper exit cover is Rear Cover opened. Safety The Rear Cover Open message Shorted is displayed even if the rear cover or paper exit cover is closed. Fuses North America Fuse Current Voltage FU1 15.0 A AC 100V/120V FU2 5.0 A AC 100V/120V FU3 4.0 A DC 5V FU4 5.0 A DC 5V FU5 6.
PAGE 111
CÓPIA NÃO CONTROLADA General Troubleshooting Rev. 11/03/2009 4.3.3 SKEW ADJUSTMENT Troubleshooting Follow the instructions in this flowchart to correct image skew.
PAGE 112
CÓPIA NÃO CONTROLADA General Troubleshooting Rev. 11/03/2009 4.3.4 STREAKS IN THE SUB SCAN DIRECTION If you see streaks or lines at a regular interval in the sub scan direction: 1. Measure the width of the interval between the streaks. 2. Identify the component in the table below that is causing the problem (based on the size of the measured interval), then inspect that component. Interval Width (approx.
PAGE 113
CÓPIA NÃO CONTROLADA General Troubleshooting Rev. 11/03/2009 4.3.5 MISCELLANEOUS PROBLEMS Here is a summary of some problems, what causes them, and how they can be solved. Problem Probable Cause/Solution Black spots at approximately 94 AIO is defective, transfer roller is dirty. mm intervals. Replace AIO Clean the transfer roller Spurious noise during printing Relay clutch defective.
PAGE 114
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 115
CÓPIA NÃO CONTROLADA SERVICE TABLES SECTION 5 Page SERVICE TABLES (SP MODES) REVISION HISTORY Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 116
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 117
CÓPIA NÃO CONTROLADA Service Program Mode 5. SERVICE TABLES 5.1 SERVICE PROGRAM MODE Before calling for service, first, confirm that there is no print data in the printer buffer (the Data-in LED should not be lit or blinking). If the LED is blinking, this means there is data in the buffer. Wait until all data has been printed. 5.1.1 SERVICE PROGRAM MODE: OVERVIEW Service Tables Entering the Service Mode There are two ways to enter the service mode.
PAGE 118
CÓPIA NÃO CONTROLADA Service Program Mode Setting a Service Program 1. Enter the service program mode as explained above. 2. The setting that appears on the display is the current setting. Select the required setting using the “Up/Down arrow” keys, 3. Press the [Enter] key. The previous value remains if the [Enter] key is not pressed. Exiting Service Mode Select “3. End” from the service mode main menu, then press the “Enter” key.
PAGE 119
CÓPIA NÃO CONTROLADA Printer Controller Service Mode 5.2 PRINTER CONTROLLER SERVICE MODE 5.2.1 BIT SWITCH PROGRAMMING 1. Enter the sp mode, select “Service Menu”, then press [Enter] twice. 2. Select #1, #2, #3, or #4 for the desired bit switch, then press [Enter]. 3. Adjust the bit switch using the following keys. [#] [%]: Move to the next bit. [Escape]: Exit without saving changes. [Enter]: Exit and save changes. The left digit on the display is bit 7 and the right digit is bit 0.
PAGE 120
CÓPIA NÃO CONTROLADA Printer Controller Service Mode 5.2.2 SERVICE MODE MENU ("1. SERVICE MENU") 1001 Bit Switch 001 Bit Switch 1 0 1 bit 0 DFU - - bit 1 DFU - - bit 2 DFU - - bit 3 No I/O Timeout 0: Disable 1: Enable Enables/Disables MFP I/O Timeouts. Enabled: The MFP I/O Timeout setting will have no affect. I/O Timeouts will never occur.
PAGE 121
CÓPIA NÃO CONTROLADA Printer Controller Service Mode 1001 Bit Switch 002 Bit Switch 2 0 1 bit 0 DFU - - bit 1 DFU - - bit 2 DFU - - bit 3 [PCL5e/c,PS]: PDL Auto Switching 0: Enable 1: Disable Disabled: The MFPs ability to change the PDL processor mid-job. Some host systems submit jobs that contain both PS and PCL5e/c. If Auto PDL switching is disabled, these jobs will not be printed properly.
PAGE 122
CÓPIA NÃO CONTROLADA Printer Controller Service Mode 1001 Bit Switch 003 Bit Switch 3 0 1 bit 0 DFU - - bit 1 DFU - - bit 2 [PCL5e/c]: Legacy HP compatibility 0: Disable 1: Enable Enabled: Uses the same left margin as older HP models such as HP4000/HP8000.
PAGE 123
CÓPIA NÃO CONTROLADA Printer Controller Service Mode 1001 Bit Switch 005 Bit Switch 5 0 1 bit 0 DFU - - bit 1 DFU - - bit 2 DFU - - bit 3 [PS] PS Criteria Pattern3 Pattern1 Change the number of PS criterion used by the PS interpreter to determine whether a job is PS data or not. Pattern3: includes most PS commands. Pattern1: A small number of PS tags and headers bit 4 Increase max number of the stored jobs to 1000 jobs.
PAGE 124
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5.3 PRINTER ENGINE SERVICE MODE 5.3.1 SERVICE MODE TABLE Notation What it means Example: [-9 to +9/+3.0/0.1 mm step]. The setting can be [range/default/step] adjusted in the range ±9, value reset to +3.0 after an NVRAM reset, and the value can be changed in 0.1 mm steps with each key press. DFU Denotes "Design or Factory Use". Do not change this value.
PAGE 125
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Side to Side Reg 1002 Side-to-Side Registration Adjusts the printing side-to-side registration from the 1st paper feed station using the trimming area pattern (SP2-902 No.12). Push [#] or [%] to select the settings (plus or minus). Specification: 0 ±2.0 mm.
PAGE 126
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 1105 Fusing Temp DFU Adjusts the fusing temperatures for printing and standby mode. Adjusts the fusing temperature for printing on normal 1105 001 Fusing Temp paper. [150 to 195/180/5 deg.] 1105 002 Fusing T Stand 1106 Fusing T Disp(lay) Adjusts the fusing temperature for standby mode. [140 to 185/168/1 deg.] Displays the current fusing temperature.
PAGE 127
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Curl Control Thin paper has a tendency to jam or wrinkle, especially during duplex printing. When this SP code is switched on: 1911 The machine ignores the fusing temperature set for SP1105. When the machine is powered on or recovers from the low power mode the machine requires about 20 sec. to warm up (this is longer than normal).
PAGE 128
CÓPIA NÃO CONTROLADA Printer Engine Service Mode SP2-xxx: Drum Charge Rol Bias DFU 2001 Adjusts the voltage applied to the charge roller for printing. [-2000 to 1000/–1670/10V step] Mainscan Mag 2112 Main Scan Magnification Adjusts the main scan magnification. [-0.5% to 0.5%/0/0.1% step] Subscan Mag 2113 Sub Scan Magnification Adjusts the sub scan magnification. [-0.5% to 0.5%/0/0.1% step] Developer Bias 2201 Adjusts the development bias for printing.
PAGE 129
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Thermistor Adj DFU 2910 Thermistor Adjustment If this is "Yes", the machine automatically adjusts the charge roller voltage and transfer current in response to the temperature in the machine. [Yes/ No] 2980 Waste Toner Cnt Used Toner Count Service Tables Displays the waste toner count.
PAGE 130
CÓPIA NÃO CONTROLADA Printer Engine Service Mode SP3-xxx: Process Cartridge Stop Determines whether the machine stops printing after the cartridge counter 3923 reaches a set number of main motor rotations. [0 or 1 / 1 /-] 0: No: Does not stop after the number of rotations is exceeded. 1: Yes: Stops after the number of rotations is exceeded. 3924 Toner End Sensor 3924 001 Toner Near-end 3924 002 Toner End Threshold adjustment for toner near-end detection.
PAGE 131
CÓPIA NÃO CONTROLADA Printer Engine Service Mode TonerEndJudg This SP code determines whether the machine disables printing when the machine detects toner end. 3927 Even when toner end is detected, there is a small amount of toner left in the AIO. If a user wants to print with the AIO until all toner is used up, then set this SP to 1. But then, there is no toner end detection, and the user must watch the print quality and change the AIO when prints become too pale.
PAGE 132
CÓPIA NÃO CONTROLADA Printer Engine Service Mode SP5-xxx: Mode mm/inch Display Selection 5024 Selects the unit of measurement. After selection, turn the main power switch off and on. 0: Europe/Asia (mm), 1: North America (inch) Toner Refill Displ 5051 Toner Refill Detect Display This SP switches on/off the message that prompts the operator when it is necessary to replenish toner in the machine.
PAGE 133
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Set Time 5302 Time Difference Sets the time clock for the local time. This setting is done at the factory before delivery. The setting is GMT expressed in minutes. [–1440 to 1440 / - / 1 min.
PAGE 134
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Example: 00:00 (Midnight) = 00, 01:00 (1 a.m.) = 01, and so on. 7th 8th The number of hours to change the time. 1 hour: 1 If the time change is not a whole number (1.5 hours for example), digit 8 should be 3 (30 minutes). Enables/disables the settings for 002 and 003. 001 Setting [0 to 1/1] 0: Disable 1: Enable 003 Rule Set (Start) The start of summer time. 004 Rule Set (End) The end of summer time.
PAGE 135
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Error Alarm DFU 5505 Sets the error alarm level. [0 to 255/30/100 copies per step] 5507 Supply Alarm Switches the control call on/off for the paper supply. DFU 0: Off, 1: On 5507 001 Paper Supply Ala(rm) 0: No alarm.
PAGE 136
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5507 164 Interval: LG 5507 166 Interval: LT 5507 172 Interval: HLT SC/Alarm Setting 5515* With @Remote in use, these SP codes can be set to issue an SC call when an SC error occurs. If this SP is switched off, the SC call is not issued when an SC error occurs.
PAGE 137
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Memory Clear 5801 Resets NVRAM data to the default settings. Before executing any of these SP codes, print an SMC Report. 5801 001 All Initializes items 2 to 15 below. 5801 002 Eng Memory Clr Initializes all registration settings for the engine and process settings. Initializes default system settings, SCS (System 5801 003 SCS Control Service) settings, operation display coordinates, and ROM update information.
PAGE 138
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Initializes the UCS (User Information Control Service) 5801 015 Clr UCS Setting 5801 016 MIRS Setting 5801 017 CCS 5801 018 SRM Initializes information in non-volatile RAM. 5801 019 LCS Setting Initializes information in non-volatile RAM. settings. Initializes the MIRS (Machine Information Report Service) settings. Initializes the CCS (Certification and Charge-control Service) settings. Free Run The machine performs a free run.
PAGE 139
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5803 006 PSU Fan Lock PSU fan 5803 007 Destination - 5803 008 AIO UnitSet AIO Unit 5803 009 Fuser Temp Error Fuser Temperature Error 5803 010 Toner End Sens Toner end sensor 5803 011 Paper Full Sens Paper Overflow Sensor 5803 013 Regist Sens Registration Sensor 5803 014 Exit Sens Paper Exit Sensor 5803 016 Mlt PaperEnd Bypass paper sensor 5803 017 Tray1 PaperEnd Paper end sensor, Standard Tray Remaining paper sensor Standard T
PAGE 140
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5803 031 Tray2 PaperEnd Paper end sensor, 1st Opt. Paper Tray 5803 032 Tray2 RestSens Remaining paper sensor, 1st Opt. Paper Tray 5803 033 Tray2 PSize Paper size switch, 1st Opt. Paper Tray 5803 034 No3 Carry Sens Paper feed sensor, 2nd Opt. Paper Tray 5803 035 Tray3 PaperEnd Paper end sensor, 2nd Opt. Paper Tray 5803 036 Tray3 RestSens Remaining paper sensor, 2nd Opt. Paper Tray 5803 037 Tray3 PSize Paper size switch, 2nd Opt.
PAGE 141
CÓPIA NÃO CONTROLADA 5804 008 Fan High/PSU fan Exhaust fan/PSU fan 5804 009 LD1 Compulsion Force Test LD 1 5804 010 LD2 Compulsion Force Test LD 2 5804 011 LD1+2 Compulsion Force Test LD 1 + LD 2 5804 012 Polygon Motor Polygon Motor 5804 016 Fuser Fuse Cut - 5804 017 QL - 5804 018 Charge Bias - 5804 019 Developer Bias - 5804 020 Transfer Plus - 5804 021 Transfer minus - 5804 022 Bank1 Motor Paper Tray Motor-1st Opt.
PAGE 142
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Fusing Err Clr 5810 Resets an SC code for a fusing unit error. After using this SP mode, turn the main switch off and on. 5811 Machine No. Sett DFU Used to input the machine serial number. This is normally done at the factory. Tel. No. Setting 5812 Use these SP modes to input service and support telephone numbers. Enter the number and press [#Enter]. 5812 1 Service 5812 2 Fax Tel No.
PAGE 143
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5816 Remote Service I/F Setting 5816 001 Selects the remote service setting. [0 or 2 / 2 / 1 /step] 0: OFF (Remote service off) 2: Network (@Remote remote service on) CE Call Performs the CE Call at the start or end of the service. 5816 002 [0 or 1 / 0 / 1 /step] 0: Start of the service 1: End of the service NOTE: This SP is activated only when SP 5816-001 is set to "2". Function Flag Enables or disables the remote service function.
PAGE 144
CÓPIA NÃO CONTROLADA Printer Engine Service Mode RCG Read Timeout 5816 010 Specifies the read timeout interval when calling the RCG. [1 to 100 / 60 / 1 second /step] Port 80 Enable 5816 011 - Enables/disables access via port 80 to the SOAP method. [0 or 1 / 0 / – ] 0: Disabled 1: Enabled @Remote Service 1 5816 012 Enables/disables @Remote service. [0 or 1 / 1 / – ] 0: Disabled, 1: Enabled RCG-C Registed 5816 021 This SP displays the embedded RCG installation end flag.
PAGE 145
CÓPIA NÃO CONTROLADA Printer Engine Service Mode HTTP Proxy This SP setting determines if the proxy server is used when the machine 5816 062 communicates with the service center. [0 or 1 / 0 / 1 /step] 0: HTTP Proxy not used 1: HTTP Proxy used HTTP Proxy (Host) This SP sets the address of the proxy server used for communication between embedded RCG-N and the gateway. Use this SP to set up or 5816 063 display the customer proxy server address. The address is necessary to set up embedded RCG-N.
PAGE 146
CÓPIA NÃO CONTROLADA Printer Engine Service Mode This name is customer information and is not printed in the SMC report. Cert: Up State Displays the status of the certification update. 0 1 2 3 4 5816 067 11 12 The certification used by embedded RCG is set correctly. The certification request (setAuthKey) for update has been received from the GW URL and certification is presently being updated. The certification update is completed and the GW URL is being notified of the successful update.
PAGE 147
CÓPIA NÃO CONTROLADA Printer Engine Service Mode The certification update request has been received from the GW URL, 17 the GW URL was notified of the results of the update after it was completed, but an certification error has been received, and the rescue certification is being recorded. 18 The rescue certification of No. 17 has been recorded, and the GW URL is being notified of the failure of the certification update.
PAGE 148
CÓPIA NÃO CONTROLADA Printer Engine Service Mode This SP setting determines if the operator can confirm the previous version of the firmware before the firmware update execution. If the option to 5816 085 Firm Up User Che(ck) confirm the previous version is selected, a notification is sent to the system manager and the firmware update is done with the firmware files from the URL.
PAGE 149
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5816 093 CERT: Valid Start 5816 094 CERT: Valid End Displays the start time of the period for which the current @Remote certification is enabled. Displays the end time of the period for which the current @Remote certification is enabled. Manual Polling 5816 200 Executes manual polling. Cumin periodically polls the @Remote Gateway by HTTPS. This is called "center polling". Use this SP at any time to poll the @Remote supply center.
PAGE 150
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Confirm Result Displays a number that indicates the result of the inquiry executed with SP5816 203.
PAGE 151
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Error Code Displays a number that describes the error code that was issued when either SP5816-204 or SP5816-207 was executed. Illegal Modem Parameter Code Meaning -11001 Chat parameter error -11002 Chat execution error -11003 Unexpected error -12002 Operation Error, Incorrect Setting Inquiry, registration attempted without acquiring device status. Attempted registration without execution -12003 of an inquiry and no previous registration.
PAGE 152
CÓPIA NÃO CONTROLADA Printer Engine Service Mode -2395 Box ID for External RCG is illegal -2396 Device ID for External RCG is illegal -2397 Incorrect ID2 format -2398 Incorrect request number format Releases the machine from its embedded RCG 5816 209 Instl Clear 5816 250 Comm Log Print setup. Prints the communication log. Note: The proxy number, user name, and password comprise proprietary customer information required by the service technician to do the necessary settings for Cumin-N.
PAGE 153
CÓPIA NÃO CONTROLADA Printer Engine Service Mode NVRAMUpload 5824 Uploads the UP and SP mode data (except for counters and the serial number) from NVRAM on the control board to a flash memory card. While using this SP mode, always keep the front cover open. This prevents a software module accessing the NVRAM during the upload. NVRAMDownload 5825 Downloads the content of a flash memory card to the NVRAM on the control board. Network 5828 This machine supports both Internet Protocols IPv4 and IPv6.
PAGE 154
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Enables and disables bi-directional communication on the parallel connection between the machine and a 5828 050 1284 Compatible computer. [0to1/1] 0:Off, 1: On Disables and enables the ECP feature (1284 Mode) for data transfer. 5828 052 [0to1/1] ECP 0: Disabled 1: Enabled 5828 065 Switches job spooling spooling on and off.
PAGE 155
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Disables or enables the Web operation. 5828 091 [0to1/1] Web 0: Disable 1: Enable This is the IPv6 local address referenced on the Ethernet or wireless LAN (802.11b) in the format: "Link-Local address" + "Prefix Length" 5828 145 ActIPv6LinkLocal The IPv6 address consists of a total 128 bits configured in 8 blocks of 16 bits each. These notations can be abbreviated. See "Note: IPV6 Addresses " below this table.
PAGE 156
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Enables or disables the IPv6 Stateless Auto setting on 5828 161 IPv6 Statelss Auto the Ethernet or wireless LAN (802.11b). 0: Off, 1: On Note: IPV6 Addresses Ethernet and the Wireless LAN (802.11b) reference the IPV6 "Link-Local address + Prefix Length". The IPV6 address consists of 128 bits divided into 8 blocks of 16 bits: aaaa:bbbb:cccc:dddd:eeee:ffff:gggg:hhhh: The prefix length is inserted at the 17th byte (Prefix Range: 0x0to0x80).
PAGE 157
CÓPIA NÃO CONTROLADA Printer Engine Service Mode HDD Init. 5832 Initializes the hard disk and clears all data. Use this only if there is a hard disk error. 5837 Prog Checksum Displays the checksum for the engine firmware. 5840 IEEE 802.11b Channel Max 5840 006 Sets the maximum range of the bandwidth for the wireless LAN. This bandwidth setting varies for different countries.
PAGE 158
CÓPIA NÃO CONTROLADA Printer Engine Service Mode NFA analysis DFU This is a debugging tool. It sets the debugging output 5842 mode of each Net File process. Bit SW 0011 1111 Netfile Analysis Bit Groups 0 System & other groups (LSB) 1 Capture related 2 Certification related 3 Address book related 4 Machine management related 5 Output related (printing, delivery) 6 Repository related USB 5844 Transfer Rate 001 Sets the speed for USB data transmission.
PAGE 159
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Device Release No. 004 Sets the device release number of the BCD (binary coded decimal) display. [0000 to 9999/1] (DFU) Enter as a decimal number. NCS converts the number to hexadecimal number recognized as the BCD. 5845 Delivery Srv Provides items for delivery server settings.
PAGE 160
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5846 UCS Setting AddB Media Displays the location of the address book currently in use. 5846 043 0: Not specified 1: SD Card Slot 1 2: SD Card Slot 2 20: HDD 30: None Init Local Add B 5846 047 Clears all of the address information from the local address book of a machine managed with UCS. Init All Dir 5846 050 Clears everything (including users codes) in the directory information managed by UCS.
PAGE 161
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Search Option This SP uses bit switches to set up the fuzzy search options for the UCS local address book. Bit Meaning 0 Checks both upper/lower case characters 1 5846 060 2 Japan Only 3 4 --- Not Used --- 5 --- Not Used --- 6 --- Not Used --- 7 --- Not Used --Service Tables Complexity Opt1 Use this SP to set the conditions for password entry to access the local address book.
PAGE 162
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Complexity Opt 2 Use this SP to set the conditions for password entry to access the local address book. Specifically, this SP limits the password entry to lower case 5846 063 and defines the length of the password. [0 to 32/0] Note: This SP does not normally require adjustment. This SP is enabled only after the system administrator has set up a group password policy to control access to the address book.
PAGE 163
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5848 WebService 5848 004 ac:ud 5848 009 ac:jc 5848 011 ac:dm 5848 210 Switches access control on and off. 0000: OFF, 0001: ON Log Type:Job 1 DFU [0 to 0xFFFFFFFF/0/1] 5848 211 Log Type:Job 2 DFU [0 to 0xFFFFFFFF/0/1] 5848 212 Log Type Access DFU 5848 213 PrimarySrv DFU 5848 214 Secondary Srv DFU Note: These SP codes are for display 5848 215 StartTime DFU only; they cannot be changed.
PAGE 164
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5849 Installation Date Displays or prints the installation date of the machine. Determines whether the installation date is printed on the printout for the total counter. 5849 002 Switch to Print [0 to 1/1] 0: OFF (No Print) 1: ON (Print) 5849 003 Displays the total counter of the machine Total Counter installation's day.
PAGE 165
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Erase SD Log 5857 012 Erases all debug logs on the SD Card. If the card contains only debugging files generated by an event specified by SP5858, the files are erased when SP5857 010 or 011 is executed. To enable this SP, the machine must be cycled off and on. 5857 013 FreeSpaceonSD Displays the amount of space available on the SD card.
PAGE 166
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5859 LogSaveKey No. 5859 001 Key 1 5859 002 Key 2 5859 003 Key 3 5859 004 Key 4 5859 005 Key 5 5859 006 Key 6 5859 007 Key 7 5859 008 Key 8 5859 009 Key 9 5859 010 Key 10 5860 SMTP/POP3/IMAP 5860 002 SMTP SW Port No. These SPs allow you to set up to 10 keys for log files for functions that use common memory on the controller board.
PAGE 167
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Enable/disable POP before SMTP. If the SMTP server does not have authentication, you can enable POP before SMTP, them POP 5860 007 POP Before SMTP authentication is available (SP 5860 13) [0-1/0/1] 0: Disable 1: Enable When using POP before SMTP, this SP mode determines the maximum wait time between 5860 008 POP to SMTP Wait POP authentication and connection with SMTP. Communication stops if this time is exceeded.
PAGE 168
CÓPIA NÃO CONTROLADA Printer Engine Service Mode This SP sets the timing for mail received at regular intervals. 5860 017 Receive Interval [2 to 1440/3/1 min.] Note: Setting this SP to "0" switches off receiving mail at timed intervals. This SP setting determines whether received mail is stored on the server. 5860 019 Mail Keep Sett.
PAGE 169
CÓPIA NÃO CONTROLADA Printer Engine Service Mode SMTP Auth Direct Occasionally, all SMTP certifications may fail with SP5860 006 set to "2" to enable encryption during SMTP certification for the SMTP server. This can occur if the SMTP server does not meet RFC standards. In such cases you 5860 025 can use this SP to set the SMTP certification method directly. However, this SP can be used only after SP5860 003 has been set to "1" (On).
PAGE 170
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5869 002 Adjusts the RAM Disk size for the PDL storage. [0 to 255 / 4 / 1] Common KeyInfo W(riting) Writes to flash ROM the common proof for validating the device for @Remote specifications. 5870 Note: These SP settings are required to connect @Remote or must also be set after the board is replaced. Even if @Remote is not connected, these settings are used for Web validation, so at least SP5870 003 must be enabled.
PAGE 171
CÓPIA NÃO CONTROLADA Printer Engine Service Mode SD GetCounter 5887 This SP outputs a text file ( .txt) that lists the counts for the application SD card inserted into the SD service slot. Before executing this SP, you must first create a folder entitled "SD_COUNTER" in the root directory of the SD card. 5902 Test Print Prints the test pattern that you selected with SP 5902-003.
PAGE 172
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 7: Argyle Pattern Small 8: Argyle Pattern Large 9: Trimming Area 10: Horizontal Stitch 11: Checker Flag Plug / Play Sets the brand name and the production name for Windows Plug & Play. 5907 This information is stored in NVRAM. If the NVRAM is defective or has been replaced, these names should be registered again. To set the plug and play model name, enter the model number, and then press [#Enter].
PAGE 173
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 5930 Meter Charge Meter Charge Switches the meter-click charge mode on and off. [No], [Yes] Important: Turn the main switch off/on after changing this setting. No: Meter charge mode disabled (default). This setting is for machines were the operator is responsible for replacing the AIO and the Maintenance Kit. 5930 001 Alert messages are displayed on the operation panel when the AIO or PM parts reach the limit of their yield.
PAGE 174
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Pcon. Life Alert This SP switches the near-end and end alerts on/off for the service life of the OPC (not toner), based on the accumulated operation time of the main motor. Note: "Pcon" (photoconductor) means OPC drum. 5930 003 [No], [Yes] No: Near-end and end alerts will not display. Yes: Near-end and end alerts will display. Important: The setting of SP5930 003 is ignored unless SP5930 001 is set to "Yes".
PAGE 175
CÓPIA NÃO CONTROLADA Printer Engine Service Mode SP7-xxx: Data Log Operation Time Displays the total number of engine rotation cycles made so far. 7001 Note: One cycle is calculated as 2.4 sec. of drum rotation. However, this counter also includes idle rotations. This counter is not reset at PM. Displays the total number of service calls that 7401 SC Counter have occurred.
PAGE 176
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Jam Location Displays the total number of jams by location. A "Paper Late" error occurs when the paper fails to activate the sensor at the precise time. A "Paper Lag" paper jam occurs when the paper remains at the sensor for longer than the prescribed time. Display range: 0000 to 9999 Error No.
PAGE 177
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Paper Size 7506 006 A5 LEF 7506 044 HLT LEF 7506 133 A4 SEF 7506 134 A5 SEF 7506 142 B5 SEF 7506 164 LG SEF 7506 166 LT SEF 7506 172 HLT SEF 7506 255 Others Displays the total number of jams by paper size Service Tables 7506 SM 5-61 CÓPIA NÃO CONTROLADA M001
PAGE 178
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Jam History Displays the copy jam history in groups of 10, starting with the most recent 7507 10 jams. Display contents are as follows: CODE is the SP7-504-nnn number. SIZE is the ASAP paper size (hexadecimal). TOTAL is the total jam error count (SP7-003) DATE is the date the jams occurred.
PAGE 179
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Paper Size Code (hex) Paper Size Code (hex) A4 LEF 05 B4 SEF 8D A5 LEF 06 B5 SEF 8E B5 LEF 0E DLT SEF A0 LT LEF 26 LG SEF A4 HLT LEF 2C LT SEF A6 A3 SEF 84 HLT SEF AC A4 SEF 85 Others FF A5 SEF 86 PM Counter Displays the PM counter. This is not a page counter. It estimates the page count using the engine rotation cycle count.
PAGE 180
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 7804 PM Counter Reset Resets the PM counter. To reset, press [#Enter]. 7804 001 Paper 7804 002 Transfer Rol(ler) 7804 003 Paper Feed Rol(ler) 7804 004 Fusing Unit SC/Jam Clear 7807 Resets the SC and jam counters. To reset, press [#Enter]. Note: This SP does not reset the jam history counter: SP7-507 DiagResult 7832 Press [#Enter] to display a list of error codes. Nothing is displayed if no errors have occurred.
PAGE 181
CÓPIA NÃO CONTROLADA 7910 ROM No. 7910 001 System 7910 002 Engine 7910 013 Duplex 7910 018 NIB 7910 132 Netware Opt.
PAGE 182
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 7911 Firmware Ver. 7910 001 System 7910 002 Engine 7910 013 Duplex 7910 018 NIB 7910 132 Netware Opt.
PAGE 183
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Cartridge info Displays information about the cartridge. 7931 Returns a value of "0" if the number stored in the cartridge is not recognized. This is information on the AIO ID Chip so if the cartridge is not installed, if the AIO is not set properly, or if the front door is open, no value will be displayed because the machine cannot communicate with the AIO.
PAGE 184
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 7931 009 Recycle Count 7931 010 EDP Code 0 to 3 Displays the toner order code, the code is a string of ASCII characters. Displays an ASCII string that identifies the manufacturer Note: 7931 011 This data is originally entered as BCD and changes into a 16-character string in order to Serial No convert it to ASCII. However, only 10 bytes can be used to communicate with the controller, so the 16 bytes are truncated to 10 bytes.
PAGE 185
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Displays Year-Month-Date of installation for the AIO 7931 018 unit, this setting updates automatically through a serial Install Date interface with the machine when the new unit is installed. 7931 019 Toner End Date Displays Year-Month-Date when toner end occurred 7931 020 Conductor Time1 Displays a number in the range "0" to "00000000", this 7931 021 Conductor Time2 7931 022 Conductor Time3 is the count for OPC.
PAGE 186
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 7932 001 ConductorTime The is the same information retrieved with SP7931 (see 7931 020to023 above), but the value displayed here calculated with the rotation time numbers of the EEPROM (sec.) Conductor Time. Rotation count of the OPC presently installed. 7932 002 PreConductTime PreConduct Time. Rotation count of the previous OPC. Note: The counter increments by "1" for every 6 sec. of drum rotation time.
PAGE 187
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Displays a 6-bit array that provides information about toner, used toner, and OPC service life of the cartridge previously installed in the machine. Note: "000000" indicates "Normal". A "1" indicates that a change has occurred for the in the alert status at one or more of the bit positions below.
PAGE 188
CÓPIA NÃO CONTROLADA Printer Engine Service Mode This SP saves the rotation count (sec.) for the OPC when a re-filled cartridge is detected. When a re-filled cartridge is detected, the value for the OPC rotation count is copied from the AIO ID Chip and saved this SP. Note: 7932 007 RFConductTime If the cartridge is not installed, if the AIO is not set properly, or if the front door is open, no value will be displayed because the machine cannot communicate with the AIO.
PAGE 189
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 7993 Total counter Displays the engine total counter. It counts up for all prints, including service Service Tables reports.
PAGE 190
CÓPIA NÃO CONTROLADA Printer Engine Service Mode SP8XXX: Data Log 2 The SPs in this group are prefixed with a letter that indicates the mode of operation. The mode of operation is referred to as an ‘application’. Before reading the Group 8 Service Tables, make sure that you understand what these prefixes mean. Prefix Application T: Total P: Print What It Means Grand total of the items counted for all applications (C, F, P, etc.). Totals (pages, jobs, etc.
PAGE 191
CÓPIA NÃO CONTROLADA Printer Engine Service Mode Reports printed to confirm counts. All reports done in the service mode (service summaries, engine maintenance reports, etc.) Test prints for machine image adjustment. Error notification reports. Partially printed pages as the result of a jam. T:2-2-02 8391 Large Size Pages Printed These SPs count pages printed on paper sizes A3/DLT and larger.
PAGE 192
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 842x 4 Simplex Combine 842x 5 Duplex Combine 842x 6 2> 2 pages on 1 side (2-Up) 842x 7 4> 4 pages on 1 side (4-Up) 842x 8 6> 6 pages on 1 side (6-Up) 842x 9 8> 8 pages on 1 side (8-Up) 842x 10 9> 9 pages on 1 side (9-Up) 842x 11 16> 16 pages on 1 side (16-Up) 842x 12 Booklet 842x 13 Magazine These counts are especially useful for customers who need to improve their compliance with ISO standards for the reduction of paper consump
PAGE 193
CÓPIA NÃO CONTROLADA Printer Engine Service Mode O: 2-2-07 8447 Total Printed/Paper Size: Other These SPs count by print paper size the number of pages printed by Other applications. [0 to 9999999/0/1] A3 844x 2 A4 844x 3 A5 844x 4 B4 844x 5 B5 844x 6 DLT 844x 7 LG 844x 8 LT 844x 9 HLT 844x 10 Full Bleed 844x 254 Other (Standard) 844x 255 Other (Custom) SM Service Tables 844x 1 These counters do not distinguish between LEF and SEF.
PAGE 194
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 2-2-08 8451 Printed Pages/Paper Tray These SPs count the number of sheets fed from each paper feed station. [0 to 9999999/0/1] 001 Bypass Tray Bypass Tray 002 Tray 1 Main Machine 003 Tray 2 Main Machine 004 Tray 3 Paper Tray Unit (Option) 005 Tray 4 Paper Tray Unit (Option) 006 Tray 5 LCT (Option) 007 Tray 6 008 Tray 7 009 Tray 8 010 Tray 9 M001 Currently not used.
PAGE 195
CÓPIA NÃO CONTROLADA Printer Engine Service Mode T:2-2-09 Printed Pages/Paper Type [0 to 9999999/0/1] These SPs count by paper type the number pages printed by all applications. 8461 These counters are not the same as the PM counter. The PM counter is based on feed timing to accurately measure the service life of the feed rollers. These counts are based on output timing. Blank sheets (covers, chapter covers, slip sheets) are also counted.
PAGE 196
CÓPIA NÃO CONTROLADA Printer Engine Service Mode T:2-2-15 8521 Total Pages/Finish [0 to 9999999/0/1] These SPs count by finishing mode the total number of pages printed by all applications. P: 2-2-15 8524 Total Pages/Finish These SPs count by finishing mode the total number of pages printed by the Print application.
PAGE 197
CÓPIA NÃO CONTROLADA Printer Engine Service Mode T:2-2-26 8581 Total Counter: Breakdown These SPs count the total output broken down by color output, regardless of the application used. In addition to being displayed in the SMC Report, these counters are also displayed [0 to 9999999/0/1] O: 2-2-26 8591 Total Counter: Other These SPs count the totals for A3/DLT paper used, number of duplex pages printed, and the number of staples used. These totals are for Other (O:) applications only.
PAGE 198
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 3-0-03 8781 Pixel Coverage Ratio This SP displays the count for the number of toner bottles used. The count is done based on the assumption that one toner bottle yields about 1,000 printed pages. 3-0-05 Toner Remain This SP displays (as a percentage) the amount of toner remaining. This 8801 precise method of measuring remaining toner supply (1% steps) is better than other machines in the market that can only measure in increments of 10 (10% steps).
PAGE 199
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 3-2-05 8871 Toner Coverage 21-30% This SP counts the number of prints that had a percentage of black dot coverage in the range 21-30%. [0 to 9999999] 3-3-06 8881 Toner Coverage 31 -% This SP counts the number of prints that had a percentage of black dot coverage in the range above 31%.
PAGE 200
CÓPIA NÃO CONTROLADA Printer Engine Service Mode 3-6-01 8941 Machine Status These SPs count the amount of time the machine spends in each operation mode. These SPs are useful for customers who need to investigate machine operation for improvement in their compliance with ISO Standards. [0 to 9999999/0/1] Engine operation time. Does not include time while 8941 001 Operation Time controller is saving data to HDD (while engine is not operating). Engine not operating.
PAGE 201
CÓPIA NÃO CONTROLADA Printer Engine Service Mode AdminCounter Machine Administration Counter This SP displays the counts for the items listed below. Use this SP as a 8999 quick reference to see the total counts of the corresponding SP codes listed below. Note: This machine supports K printing only, so the counts for 015 and 017 are identical.
PAGE 202
CÓPIA NÃO CONTROLADA Firmware Update 5.4 FIRMWARE UPDATE Never turn off the machine while downloading the firmware. 5.4.1 TYPE OF FIRMWARE The table lists the firmware programs used by the machine. All programs can fit on one SD card. Program What It Updates Engine Printer engine control Network DocBox Document server firmware Printer Printer feature applications System Printer management Network Support Network application Update Mode Err. Displays if an error occurs.
PAGE 203
CÓPIA NÃO CONTROLADA Firmware Update 5.4.2 PRECAUTIONS Handling SD Cards Observe these precautions when handling SD cards: Always turn off the main power switch before you insert or remove an SD card. Data on an SD card can be corrupted if you insert or remove an SD card while the main power switch is on. Never turn off the main power switch during downloading. Keep SD cards in a safe location.
PAGE 204
CÓPIA NÃO CONTROLADA Firmware Update 5.4.3 MACHINE FIRMWARE UPDATE Each program must be updated one a time. Follow the procedure below to update one program. 1. Prepare a card that contains the required program. 2. If the machine is on, switch it off. 3. Remove the SD card cover ( x1). 4. Insert the SD card into Slot 2. 5. Turn on the power. The screen remains blank for about 20 to 30 sec., "Please Wait" appears, then you will see "Engine", the first item available for selection.
PAGE 205
CÓPIA NÃO CONTROLADA Firmware Update ROM Update ***************** Updating ***************** Updated Power Off On The "Power Off On" message appears after about 90 sec. 8. Turn off the power, remove the SD card from Slot 2, and turn on the power. -orIf you intend to update another program, leave the SD card in Slot 2 and turn on the power. The firmware has not updated successfully if the "Power Off On" message does not appear. If this occurs, turn the machine power off/on and repeat the procedure.
PAGE 206
CÓPIA NÃO CONTROLADA NVRAM Data Upload/Download 5.5 NVRAM DATA UPLOAD/DOWNLOAD 5.5.1 UPLOADING NVRAM DATA Follow this procedure to upload the NVRAM data to an SD card. If the NVRAM data cannot be uploaded successfully before NVRAM replacement, you must manually input the required settings after the NVRAM has been replaced. For this reason, you should always print an SMC report before NVRAM replacement. 1. Enter the SP mode and do SP5990 1 (All) to print the SMC Report. 2. Exit the SP mode. 3.
PAGE 207
CÓPIA NÃO CONTROLADA NVRAM Data Upload/Download execute? 9. Push [#Enter]. 10. You will see "Processing". Then when you see "result=OK" the NVRAM data has been uploaded successfully. This procedure creates an NVRAM folder on the SD card with one file that holds the NVRAM data. The file name is the serial number and the file extension is *.nv. Example: G1772700016.nv, 11. Exit the SP mode. 12. Turn off the main power switch. 13. Remove the SD card. 14.
PAGE 208
CÓPIA NÃO CONTROLADA NVRAM Data Upload/Download 5.5.2 DOWNLOADING NVRAM DATA Follow this procedure to download the data from the SD card to the NVRAM, after the NVRAM has been replaced. If the NVRAM data file cannot be downloaded successfully, the settings must be restored manually using the SMC report that was printed before NVRAM uploading. 1. Confirm that the main power switch is off. 2. Confirm that you have the SD card that contains the proper NVRAM data for the machine. 3.
PAGE 209
CÓPIA NÃO CONTROLADA NVRAM Data Upload/Download 8. Push [#Enter]. You will see "Processing". Then when you see "result=OK", the NVRAM data has been downloaded successfully. The machine cannot do the download if the file name SD card name is different from the printer serial number. 9. Exit the SP mode. 10. Turn off the main power switch. 11. Remove the SD card. Service Tables 12. Turn on the main power switch.
PAGE 210
CÓPIA NÃO CONTROLADA SD Card Application Move 5.6 SD CARD APPLICATION MOVE 5.6.1 OVERVIEW The service program "SD Card Appli Move" (SP5873) moves application programs from one SD card to another. Obey these precautions during the SD Card Appli move procedure: The authentication data is moved with the application program from an SD card to the other SD card. Authentication fails if you try to use the SD card after you move the application program from this card to another SD card.
PAGE 211
CÓPIA NÃO CONTROLADA SD Card Application Move 5.6.2 MOVE EXEC "Move Exec" (SP5873 1) moves application programs from the original SD card to another 1. Turn off the main power switch. 2. Remove the SD card slot cover. 3. Insert the original SD card with the application in Slot 2. 4. Insert the SD card to receive the application in Slot 1. 5. Turn on the main power switch. 6. Enter the SP mode and do SP5873 1 "Move Exec." 7. Follow the messages on the operation panel to complete the procedure.
PAGE 212
CÓPIA NÃO CONTROLADA SD Card Application Move 5.6.3 UNDO EXEC "Undo Exec" (SP5873 2) restores an application to its original SD card. The application is moved from Slot 1 to Slot 2. 1. Turn off the main power switch. 2. Remove the SD card slot cover. 3. Insert the SD card that currently holds the application in Slot 1. 4. Insert the original SD card to receive the restored application in Slot 2. 5. Turn on the main power switch. 6. Enter the SP mode and do SP5873 "Undo Exec." 7.
PAGE 213
CÓPIA NÃO CONTROLADA Controller Self Test at Power-On 5.7 CONTROLLER SELF TEST AT POWER-ON There are two types of self-diagnostics for the controller: Power-on self-diagnostics: The machine automatically starts the self-diagnostics just after the power has been turned on. SC detection: The machine automatically detects SC conditions at power-on or during operation. Service Tables The following flowchart shows flow of the power-on self-diagnostic test.
PAGE 214
CÓPIA NÃO CONTROLADA Menu Mode 5.8 MENU MODE There are two menu modes: User menu mode System administrator menu mode To enter and use the user menu mode: 1. Press [Menu] 2. Press [%] or [#] to scroll through the menu listing. 3. To return to the previous level, press [Escape]. 4. After changing the settings, press [On Line] to return to standby mode To enter and use the system administrator menu mode: 1. Push and release in order: [#Enter]> [Escape]> [Menu] 2.
PAGE 215
CÓPIA NÃO CONTROLADA Menu Mode 1st Level Sample Print 2nd Level Print One File Print All Files Delete One File Del. All Files Error File(s) Locked Print Print One File Print All Files Delete One File Del. All Files Error File(s) Print One File Service Tables Hold Print Print All Files Delete One File Del. All Files Error File(s) Stored Print Print One File Print All Files Delete One File Del.
PAGE 216
CÓPIA NÃO CONTROLADA Menu Mode 1st Level Paper Input 2nd Level Bypass Size Tray Paper Size Paper Type Aut. Tray Select Tray Priority List/Test Print Multiple Lists Config. Page Error Log Network Summary Menu List PCL Config. Page PS Config. Page PDF Config. Page Hex Dump Maintenance Image Density Registration Curl Prevention Del. All Temp Del.
PAGE 217
CÓPIA NÃO CONTROLADA Menu Mode 1st Level 2nd Level [Network Security] Key Repeat Panel Key Sound Warm-Up Beeper [Menu Protect] [List Print Lock] [Ppr. Size Err.] [File Locking] [Memory Erase] [Erase All Memory] Service Tables [Log Transfer] [@Remote Service] System Print Err. Report Auto Continue Memory Overflow Copies Printer Lang Sub Paper Size Page Size Edge-Edge Print Def. Print Lang.
PAGE 218
CÓPIA NÃO CONTROLADA Menu Mode 1st Level 2nd Level Blank Pages Rotate 180 Deg. Energy Saver Auto Reset Time Auto Del. Temp Auto Del.
PAGE 219
CÓPIA NÃO CONTROLADA Menu Mode 1st Level PCL Menu 2nd Level Orientation Form Lines Font Source Font Number Point Size Font Pitch Symbol Set Courier Font Ext.
PAGE 220
CÓPIA NÃO CONTROLADA Controller Board DIP Switches 5.9 CONTROLLER BOARD DIP SWITCHES The controller board DIP switches must always be set as shown below. Controller Board Default DIP SW Settings DIP SW Setting 1 ON 2 OFF 3 OFF 4 OFF M001 Do not change these settings.
PAGE 221
CÓPIA NÃO CONTROLADA Card Save Function 5.10 CARD SAVE FUNCTION 5.10.1 OVERVIEW Card Save: The Card Save function is used to save print jobs received by the printer on an SD card with no print output. Card Save mode is toggled using printer Bit Switch #1 bit number 4. Card Save will remain enabled until the SD card becomes full, or until all file names have been used. Captures are stored on the SD card in the folder /prt/cardsave. File names are assigned sequentially from PRT00000.prn to PRT99999.
PAGE 222
CÓPIA NÃO CONTROLADA Card Save Function 5.10.2 PROCEDURE 1. Turn the main power switch OFF. 2. Insert the SD card into the service slot (lower) of the controller board. Then turn the power ON. To determine which slot is the service slot, please see the service manual. 3. Enter SP mode. 4. Select “Service” and press “#Enter” button twice. 5. Select “Bit Switch 1”and press “#Enter” button. 6. Use the arrow key to turn “Bit Switch 4” and press “Enter” and use the arrow key to turn bit 4 ON.
PAGE 223
CÓPIA NÃO CONTROLADA Card Save Function 7. Press the “Escape” button several times, and use arrow key to select “3 End” to exit SP Mode. 8. Press the “Menu” button. 9. Use the arrow key and select “List/Test Print”. 10. Use the arrow key and select “Cardsave (ADD) or Cardsave (New). 11. To enable the newly configured settings, select “#” button and then press the “Escape” button to exit the “List/Test Print” menu. 12. Send a job to the printer. 13.
PAGE 224
CÓPIA NÃO CONTROLADA Card Save Function 5.10.3 ERROR MESSAGES Card Save error messages: Init error: A card save process (e.g. card detection, change to kernel mode) failed to initialize. Card not found: Card cannot be detected in the slot. No memory: Insufficient working memory to process the job. Write error: Failed to write to the card. Other error: An unknown error occurred. If an error occurs, pressing “#Enter” will cause the device to discard the job and return to the ready state.
PAGE 225
CÓPIA NÃO CONTROLADA DETAILED DESCRIPTIONS SECTION 6 Page DETAILED DESCRIPTIONS REVISION HISTORY Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 226
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 227
CÓPIA NÃO CONTROLADA Overview 6. DETAILED DESCRIPTIONS 6.1 OVERVIEW 1. Laser unit 2. Cartridge (AIO-type) 3. Charge roller 4. Development roller 5. By-pass feed tray 6. By-pass feed roller 7. Paper feed roller 8. Friction pad 9. Registration roller Detailed Descriptions 6.1.1 MECHANICAL COMPONENT LAYOUT 10. Transfer roller 11. Drum 12. Pressure roller 13. Hot roller 14. Paper exit roller 15.
PAGE 228
CÓPIA NÃO CONTROLADA Overview 6.1.
PAGE 229
CÓPIA NÃO CONTROLADA Board Structure 6.2 BOARD STRUCTURE 6.2.1 BLOCK DIAGRAM The engine board controls all the mechanical components. The IEEE 802.11a/g Interface Unit (M344) and Gigabit Ethernet Board (G874) cannot be installed at the same time. SM 6-3 CÓPIA NÃO CONTROLADA M001 Detailed Descriptions The printer controller board connects to the engine board through a PCI bus.
PAGE 230
CÓPIA NÃO CONTROLADA Board Structure 6.2.2 CONTROLLER BOARD The controller controls all applications. Optional features can be added by inserting application an SD card into the controller SD slot. ASIC. Contains the dedicated GW controller chips of the shared resources (the CPU, memory, and HDD hardware) for the copying and printing functions. CPU. The central processing unit that controls the operation of the controller board. SD Card Slot.
PAGE 231
CÓPIA NÃO CONTROLADA Printing Process 6.3 PRINTING PROCESS 1. Drum Charge: The charge roller gives the drum a negative charge. 2. Laser Exposure: A laser beam writes the print data on the drum. 3. Development: The development roller moves toner to the latent image on the drum surface. 4. Image Transfer: The transfer roller moves the toner from the drum to the paper. 5. Separation: The separation plate helps to remove the paper from the drum. 6.
PAGE 232
CÓPIA NÃO CONTROLADA Printing Process 6.3.2 LASER EXPOSURE Overview 1. LD unit 2. Laser shutter 3. Shield glass 4. Polygon mirror 5. F-Theta lens 6. Drum 7. Synchronization detector 8. Toroidal lens 9. 1st mirror 10. 2nd mirror 11. Detector mirror Synchronization detector: The 1st mirror, 2nd mirror, and the detector mirror reflect the beam from the LD unit to the synchronization detector. Two laser beams: The LD unit writes two lines at the same time.
PAGE 233
CÓPIA NÃO CONTROLADA Printing Process After you replace the LD unit, adjust its position (see Replacement and Adjustment). The thermistor next to the laser unit (not shown) checks the temperature inside the machine. The machine automatically corrects the charge roller and transfer voltages for this temperature. Automatic Power Control (APC) The LD driver on the LD drive board automatically controls power for the laser diodes. The laser diode power is adjusted in the factory.
PAGE 234
CÓPIA NÃO CONTROLADA Printing Process LD Safety Mechanisms Laser Safety Switch There are safety switches on the front and rear covers. These switches stop the laser while the cover is open. If the user opens one of these covers, the +5VLD power to the laser diodes is stopped.
PAGE 235
CÓPIA NÃO CONTROLADA Printing Process Laser Shutter The laser shutter [A] is for back-up safety. If the switches do not work, the +5VLD power gets to the laser diodes if the cover is open. Detailed Descriptions The laser shutter cuts the laser beam when the front cover is open.
PAGE 236
CÓPIA NÃO CONTROLADA Printing Process 6.3.3 CARTRIDGE OVERVIEW 1. Charge roller 6. Drum 2. Developer tank 7. Drum shutter 3. Toner tank 8. Waste toner tank 4. Reverse roller 9. Toner collection roller 5. Development roller 10. Cleaning blade This type of cartridge is known as the “All-in One” (AIO) cartridge.
PAGE 237
CÓPIA NÃO CONTROLADA Printing Process 6.3.4 DRUM CHARGE [A] Charge roller [B] Cleaning pad The charge roller [A] gives the drum surface a negative charge of approximately –900 V. Detailed Descriptions The cleaning pad [B] touches the charge roller to clean the surface.
PAGE 238
CÓPIA NÃO CONTROLADA Printing Process 6.3.5 DEVELOPMENT Toner Supply and Development 1. Toner tank 5. Drum 2. Agitator 6. Doctor blade 3. Pre-doctor blade 7. Reverse roller 4. Development roller 8. Developer tank Toner Supply The agitator [2] mixes toner and sends it to the development roller. Development Unit This machine uses a one-roller development system. The high voltage supply applies -700V to the development roller.
PAGE 239
CÓPIA NÃO CONTROLADA Printing Process Toner Density Control More toner is fed when the Less toner is fed when the toner toner coating on the coating on the development roller development roller is thin is thick [A]: Pre-doctor blade [B]: Doctor blade [C]: Circulation of developer A mixture of toner and developer circulates at the pre-doctor blade [A].
PAGE 240
CÓPIA NÃO CONTROLADA Printing Process Development Bias Toner transfers from the development roller to the areas on the drum that were exposed to the laser.
PAGE 241
CÓPIA NÃO CONTROLADA Printing Process 6.3.6 TONER END DETECTION Overview This machine uses two methods to detect toner near-end and toner end: A toner-end sensor, mounted below the print cartridge, monitors the level of the toner in the cartridge. The machine monitors the length of time the main motor has been running with the same AIO cartridge. Note that print quality between toner near-end and toner end cannot be guaranteed.
PAGE 242
CÓPIA NÃO CONTROLADA Printing Process After the additional pages have printed, printing stops and then the “Replace Printer Cartridge” message remains in the display. The 200 page limit for after the near-end alert appears can be adjusted with SP2213. However, the print quality of these pages cannot be completely guaranteed.
PAGE 243
CÓPIA NÃO CONTROLADA Printing Process Why do we need this feature? Normally, the AIO is replaced by the user at about 15k. But some users will refill the old AIO with toner, and use the same AIO again. If this occurs, the used toner tank will not be emptied. So there must be a way to stop users from repeatedly filling the old AIO with fresh toner.
PAGE 244
CÓPIA NÃO CONTROLADA Printing Process Summary In the illustration below [A], [B], and [C] have these meanings: [A] Heavy usage (jobs that require large amounts of toner) Toner coverage is 5% more than normal. The machine detects toner near end [B] based on main motor rotation before the toner end sensor detects that toner is low. Toner coverage is 5% lower than normal. The machine detects toner near end [C] based on main motor rotation before the toner end sensor detects that toner is low.
PAGE 245
CÓPIA NÃO CONTROLADA Printing Process Displays at toner near-end (based on the toner end sensor), or “Replace Print when the print cartridge is near the end of its service life Cartridge Soon” (based on main motor rotation). Printing can continue but print quality is not guaranteed. The print cartridge is at the end of its service life (about 200 pages or more after near end is detected by main motor “Replace Print Cartridge” flashes and alternates with "Ready".
PAGE 246
CÓPIA NÃO CONTROLADA Paper Feed 6.4 PAPER FEED 6.4.1 OVERVIEW 1. Registration Roller 2. Relay Roller 3. By-pass feed roller 4. By-pass friction pad 5. Paper end sensor 6. Friction pad 7. Feed roller 8. Paper tray 9.
PAGE 247
CÓPIA NÃO CONTROLADA Paper Feed Paper Tray Paper Feed System: Feed roller and friction pad Paper Lift Mechanism: Tray arm and spring Paper End Detection: Remaining paper sensors Paper end sensor Paper Size Detection: Paper size switch Tray Capacity: 500 sheets Tray Extension: Available By-pass Tray Feed roller and friction pad Paper Lift Mechanism: Cams and springs Paper Detection: By-pass tray paper sensor Paper Size Detection: None Tray Capacity: 100 sheets Detailed Descriptions Pa
PAGE 248
CÓPIA NÃO CONTROLADA Paper Feed 6.4.2 PAPER TRAY Tray Extension The user can extend the tray manually to hold paper longer than A4/Letter size. To use longer paper: Release the two locks [A] Extend the tray and close the locks. These paper sizes can be used: Paper Sizes Tray Mode Possible Paper Sizes Short (default) A5 (LEF/SEF), B5 (SEF), A4 (SEF), LT (SEF) Long LG (SEF), 8.5" x 13" (SEF), 8" x 13" (SEF), 8.
PAGE 249
CÓPIA NÃO CONTROLADA Paper Feed Paper Lift When the user puts the tray [A] in the machine, the bottom plate [B] lifts as follows. The slopes on the guide blocks [C] on the machine lift the tray arms [D] up. The springs [E] between the tray arms and bottom plates lift the plate. The springs [E] keep the top sheet of the paper at the correct height.
PAGE 250
CÓPIA NÃO CONTROLADA Paper Feed Paper Feed and Registration 1. Registration Roller 2. Relay Roller 3. By-pass feed roller 4. By-pass friction pad 5. Paper end sensor 6. Friction pad 7. Feed roller 8. Paper tray 9. Remaining paper sensors (1 and 2) The friction pad cannot be adjusted. The machine makes a paper buckle at the registration roller to correct paper skew. The paper buckle can be adjusted with engine SP 1003.
PAGE 251
CÓPIA NÃO CONTROLADA Paper Feed Paper Size Detection [A] Paper size switch [B] Paper size dial Size SW1 SW2 SW3 A4 SEF ON ON OFF A5 SEF ON OFF ON B5 SEF OFF ON OFF Custom Size ON OFF OFF LG SEF OFF OFF OFF LT SEF OFF OFF ON HLT SEF OFF ON ON SM 6-25 CÓPIA NÃO CONTROLADA Detailed Descriptions Paper Size Detection Table M001
PAGE 252
CÓPIA NÃO CONTROLADA Paper Feed Paper End Detection When there is no paper in the tray, the feeler [A] falls into the cutout in the bottom plate, and the paper end sensor comes on.
PAGE 253
CÓPIA NÃO CONTROLADA Paper Feed Remaining Paper Detection Remaining paper is detected by the combination of the remaining paper sensor signals. The signals from the sensors indicate whether there are 500, 450, 250, or 50 sheets remaining. [A] Remaining paper sensor 1 Amount of paper Rem. paper sensor 1 Rem.
PAGE 254
CÓPIA NÃO CONTROLADA Paper Feed 6.4.3 BY-PASS TRAY The by-pass paper sensor [A] detects when paper is placed on the tray. The CPU energizes the by-pass clutch [B]. Then the by-pass feed roller [C] starts to feed paper to the registration roller [D] through the relay roller [E]. The by-pass feed roller shaft has two cams , . These cams release the bottom plate to press the stack of paper against the feed roller. There is no width sensor.
PAGE 255
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit 6.5 IMAGE FUSING AND PAPER EXIT 1. Paper exit roller 2. Hot roller strippers 3. Thermostat 4. Thermistor 5. Fusing lamp 6. Hot roller 7. Fusing pressure roller 8. Pressure spring 9. Fusing exit roller Detailed Descriptions 6.5.1 OVERVIEW 10.
PAGE 256
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit 6.5.2 FUSING DRIVE The main motor [A] drives the fusing unit through a gear train. 6.5.3 FUSING ENTRANCE AND GUIDE SHAFT The entrance guide [A] is adjustable for paper thickness to prevent creasing. If creasing occurs frequently in the fusing unit, remove all screws ( ) and slide the entrance guide to the right. Replace the two end screws only. Do not replace the middle screw.
PAGE 257
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit 6.5.4 PRESSURE ROLLER To change the applied pressure (for example, if the customer complains of insufficient fusing), adjust the position of the pressure springs [B]. The factory setting for the spring The envelope lever [A] is used by the operator to adjust the size of the gap between the pressure roller and hot roller. A larger gap is needed for envelopes, which are thicker than paper.
PAGE 258
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit 6.5.5 NEW FUSING UNIT DETECTION There are two types of fusing unit: Service part, and Maintenance Kit part. Only the fusing unit in the maintenance kit has the detection mechanism. In the maintenance kit fusing unit, the looped wire on the fusing unit connector contains a fuse [A]. When power is switched on after installing a new fusing unit, the engine board detects the fusing unit through the looped wire. However, the fuse opens very shortly afterwards.
PAGE 259
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit 6.5.6 FUSING TEMPERATURE CONTROL When the main switch turns on, the CPU turns on the fusing lamp using the soft start process. (The soft start process prevents the room lights from flickering.) The lamp stays on until the thermistor detects the standby temperature. Then the CPU maintains this temperature using on-off control. To start printing, the CPU raises the temperature to the printing temperature.
PAGE 260
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit Condition Temperature (oC) Standby Mode 135 Ready to Print 168 Printing Charge Paper Feed Thermistor >15oC 0.5-2min. 2-4min 4-6min. 6min.- s Plain, OHP <15oC Start-30 Env. Bypass Bypass, Env. Feeder 190 185 180 175 170 195 195 190 190 190 Postcard Bypass 195 195 190 190 190 Thick Bypass 195 195 190 190 190 Plain, OHP Bypass 180 180 175 170 170 Env. Bypass, 190 190 190 190 190 Env.
PAGE 261
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit 6.5.7 PAPER EXIT [A] Paper overflow detection sensor [B] Paper exit sensor When the paper overflow detection sensor [A] is activated, the machine detects that the paper stack height has exceeded a certain limit and stops printing. Detailed Descriptions The paper exit sensor [B] detects paper misfeeds.
PAGE 262
CÓPIA NÃO CONTROLADA Image Fusing and Paper Exit 6.5.8 ENERGY SAVER MODE When the machine is not being used, the energy saver feature reduces power consumption by switching off the fusing lamp. Entering Energy Saver Mode Energy saver mode starts after the machine has been idle for a specified time. The operator can set the time on the System menu. ([Menu] > "System"]. Several settings are available: Off, 1, 5, 15, 30, 45, 60 min (Default: 5 min.
PAGE 263
CÓPIA NÃO CONTROLADA Controller Functions 6.6 CONTROLLER FUNCTIONS Meter-charge Counter Display When meter charge mode is switched on with SP5930-001, the meter-charge counter menu is the first item shown on the user menu: Menu: Counter (The “Sample Print” menu appears first when the meter-charge mode is switched off.) PM Warning Display When meter charge mode is switched on with SP5930, “Replace Maintenance Kit” will not be displayed at 90k prints.
PAGE 264
CÓPIA NÃO CONTROLADA Controller Functions The meter-charge counter is not the same as the PM counter because the meter-charge counter does not count up in the following cases: Blank rear side during duplex printing Blank page when using the “Cover Page” or “Two in One” features Service reports M001 The meter-charge counter cannot be reset.
PAGE 265
CÓPIA NÃO CONTROLADA SPECIFICATIONS SECTION 7 Page SPECIFICATIONS REVISION HISTORY Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 266
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 267
CÓPIA NÃO CONTROLADA Basic Specifications 7. SPECIFICATIONS 7.1 BASIC SPECIFICATIONS 7.1.1 GENERAL SPECIFICATIONS Technology Operation Panel Resolution (dpi ) Printing Speed Desktop Laser beam scanning & Electro photographic printing and Dual-component toner development 8 keys, 4 LEDs 2-line display (2 lines x 16 characters/line) 1,200 x 600 dpi, 600 x 600 dpi, 300 x 300 dpi 36 ppm (A4 - SEF), 37 ppm (LT - SEF) Note: 36 ppm/37 ppm applies to both simplex and duplex printing. First Print 6.
PAGE 268
CÓPIA NÃO CONTROLADA Basic Specifications 388 x 450 x 609 mm With Opt. Trays (x2) Weight 17.5 kg / 38.6 lb. (with std. tray and AIO) 15.5 kg / 34.2 lb. (without AIO) Std Tray 500 sheets (80g/m2, 20lb) Bypass tray 100 sheets (80g/m2, 20lb) Op. Paper Tray PFU 500 sheets x 2 (80g/m2, 20lb) Max 1600 sheets (80g/m2, 20lb) Standard Input capacity Output capacity 15.3 x 17.7 x 24.0 in. Standard Tray Face down 250 sheets (A4/LT, 80g/m2, 20lb) A4 SEF-A5 SEF, LG SEF-A5 SEFB, Width 98 to Std.
PAGE 269
CÓPIA NÃO CONTROLADA Basic Specifications Warm-up Time Target Yield 19 sec or less Toner (AIO) 15K prints. Starter: 6K prints Maint. Kit 90K prints Note: 1) A4 (8.5”x11”)/ 5% Chart is used to measure the above yield. 2) The condition is standard temperature and humidity. 3) This yield number may change depending on the circumstances and printing conditions.
PAGE 270
CÓPIA NÃO CONTROLADA Basic Specifications 7.1.2 EXTERNAL OPTIONS Paper Tray (500 x1) Paper Size A4 SEF-A5 SEF, LG SEF-A5 SEF Paper Weight 60-130g/m2, 16-34 lb. Paper capacity 500 sheets x 2 tray ( 2 unit installable ) Dimensions(w x d x h) 388 x 486 x 135 mm (15.3 x 19.1 x 5.4 in.) Weight 6.0 kg or less, 13.3 lb. or less Envelope Feeder Paper Size Crane Crest Com#10, Strathmore Writing Com#10, Neenah Classic Crest Com#10, C5,C6, DL Paper capacity 60 Envelopes Dimensions (w x d x h) 359.
PAGE 271
CÓPIA NÃO CONTROLADA Basic Specifications 7.1.3 PAPER SIZES Plain Paper Std. Opt.
PAGE 272
CÓPIA NÃO CONTROLADA Basic Specifications Envelope Std. Opt. Tray Tray Bypass Env. Type Orient Size Com10 SEF 4 1/8” x 9 ½” N N C C N Monarch SEF 3 7/8” x 7 ½” N N C C N C6 SEF 114 x 162 mm N N C C N C5 SEF 162 x 229 mm N N C C N DL Env SEF 110 x 220 mm N N C C N Feed Dup. Custom Width 98-216 mm (3.9-0.8.5 in.) Std. Opt. Tray Tray Bypass Env. Feed Dup. B B / N N B B / N N 140-356 mm (5.5-14 in.) Length 160-356 mm (6.3-14 in.) Opt.
PAGE 273
CÓPIA NÃO CONTROLADA Basic Specifications A Supported and the size is automatically detected. B Need to select paper size by operation panel after the dial is set to C Need to input paper size by operation panel and driver. D Need to specify paper size by using dial. N Not supported. / Does not apply The printable area may vary depending on paper size, printer language and printer Specifications driver settings.
PAGE 274
CÓPIA NÃO CONTROLADA Basic Specifications Envelopes M001 7-8 CÓPIA NÃO CONTROLADA SM
PAGE 275
CÓPIA NÃO CONTROLADA Basic Specifications 7.1.4 OPERATING ENVIRONMENT Power Source North America: 120 V, 60 Hz Europe: 220-240 V, 50/60 Hz North America Power Consumption (North America) Main Unit Full System Maximum 930 W or less 960 W or less Printing 630 W or less 630 W or less Energy Saver 4.5 W or less 10 W or less Main Unit Full System Maximum 970 W or less 990 W or less Printing 630 W or less 630 W or less Energy Saver 4.
PAGE 276
CÓPIA NÃO CONTROLADA Basic Specifications 7.1.
PAGE 277
CÓPIA NÃO CONTROLADA Controller Specifications 7.2 CONTROLLER SPECIFICATIONS Specifications 7.2.
PAGE 278
CÓPIA NÃO CONTROLADA Controller Specifications 1. DDR DIMM I/F 2. Engine I/F 3. PCI Option 4. HDD I/F 5. USB Host I/F 6. USB I/F 7. LAN I/F 8. SD Card I/F (Slots x2) 7.2.
PAGE 279
CÓPIA NÃO CONTROLADA Controller Specifications 7.2.3 PRINTER DRIVERS PostScript3 Windows Item PCL5e/6 RPCS 2000/XP/ Vista /Server2003 /2008 OS 8.6-9.
PAGE 280
CÓPIA NÃO CONTROLADA Controller Specifications Punch N N N N N Staple N N N N N Front Cover Sheet Y Y N Y*1 Y*1 N N N N N Y Y N N N N N N N N N N N N N N N N N N User Defined Pages Y N N N N Tab Stock Printing N N N N N Mirror Image Print N N Y Y N N N Y Y N Dithering Y Y Y Y Y Image Smoothing / / Y Y Y Edge Smoothing Y Y Y Y Y Toner Saving Y Y Y Y Y Watermark Y Y Y*2 Y Y*2 Form Overlay N Y N N N Front an
PAGE 281
CÓPIA NÃO CONTROLADA Controller Specifications Header/Footer N Y N N N N Y N N N Binding Margins N Y N N N User ID Y Y Y Y Y*3 User Code Y Y Y Y Y*3 Rotate Print Y Y Y N N Reverse Order Print N Y Y Y Y N Y N N N Y Y Y Y Y Adjust image position Do not print Blank pages Edge to Edge Print Specifications Y*3: After Mac OSX10.
PAGE 282
CÓPIA NÃO CONTROLADA Controller Specifications 7.2.4 SUPPORTED ENVIRONMENTS Windows Environments Windows OS Win 2000 Win XP Win Server 2003/2003R2 Vista M001 Type PCL5e PCL6 RPCS PS3 Professional Yes Yes Yes Yes *1 Server (*1) Yes Yes Yes Yes *1 Advanced Server (*1) Yes Yes Yes Yes *1 Datacenter Server No No No No Professional Yes Yes Yes *2 Yes *1 Yes *2 Yes *2 Yes*2*4 Yes *1*3 Home Ed. Yes Yes Yes *2 Yes *1 Standard Ed. Yes Yes Yes Yes *1 Enterprise Ed.
PAGE 283
CÓPIA NÃO CONTROLADA Controller Specifications Notes *1 *2 *3 *4 Adobe does not release PS driver for Windows 2000 and XP. Only MS-PostScript driver is available and PPD file for MS-PS is included in the Driver CD. RPCS driver does not support "Fast User Switching" function of Windows XP. 64bit drivers are not included in driver CD-ROM and are provided by web site(Engilish only) RPCS64bit driver is in the progress of release schedule. Mac OS Environments Mac OS PS3 Printer Utility for MAC Mac OS 8.
PAGE 284
CÓPIA NÃO CONTROLADA Controller Specifications UNIX Environment Supported Platforms Network Installation Device Option Support* Sun Solaris 2.6 / 7 / 8/ 9 /10 HP-UX 10.X / 11.X / 11iv2 10.X / 11.X / 11iv2 SCO OpenServer 5.07 , 6.0 5.07 , 6.0 RedHat Linux IBM AIX 6.X / 7.X / 8.X / 9.X / Enterprise V4.3 / 5L V5.1 / 5L V5.2 / 5 L V5.3 Data Stream PostScript, PCL, ASCII Localization English only 2.6 / 7 / 8/ 9 / 10 6.X / 7.X / 8.X / 9.X / Enterprise V4.3 / 5L V5.1 /5L V5.2 / 5L V5.
PAGE 285
CÓPIA NÃO CONTROLADA Controller Specifications SAP R/3 Environment 3.x or later (4.x = Supported, 3.x, 6.x = R/3 version Supported environment Compatible) Platform Independent PDL PCL5e Latin 1(Western European), Latin 2 Character Set (Eastern European) Localization Supported features English only i.
PAGE 286
CÓPIA NÃO CONTROLADA Controller Specifications 7.2.5 CONTROLLER INTERFACE SPECIFICATIONS Network Interface (Standard) Data Transmission Speed 10M bps, 100 Mbps Protocol TCP/IP, IPX/SPX, SMB, AppleTalk Windows 2000/XP/Vista, Windows Supported OS Server2003/2003R2/2008, Mac OS Distance between devices 100m USB 2.0 Interface (Standard) 480 Mbps (High Speed:USB 2.0), 12 Mbps (Full Data Transmission Speed Speed) Windows 2000/XP (USB 1.1), Windows Supported OS 2000/XP (USB 2.
PAGE 287
CÓPIA NÃO CONTROLADA Controller Specifications Wireless LAN Interface (Option) Data Transmission Speed 11 Mbps, 5.5 Mbps, 2 Mbps, 1 Mbps Protocol TCP/IP, IPX/SPX, SMB, AppleTalk Supported OS Distance between devices Windows 2000/XP/Vista, Windows Server2003/2003R2/2008, Mac OS 140m (11M bps), 200m (5.5 Mbps), 270 m (2 Mbps), 400 m (1 Mbps) Frequency From 2,400 MHz to 2,497 MHz Channel 1-11 ch (US model), 1-13 ch (EU model) Type of connection Ad hoc mode, 802.
PAGE 288
CÓPIA NÃO CONTROLADA Controller Specifications 7.2.6 SUPPORTED UTILITIES Bundled Utilities No. Utility Name Supported? 1 SmartDeviceMonitor for Admin YES 2 Printer Utility for Mac 3 DeskTopBinderLite –SmartDeviceMonitor for Client YES 4 Font Manager 2000 YES 5 WebImageMonitor (embedded web server) YES YES*1,*2 *1Mac OS X v.10.0.x is not supported. *2Mac OS X v.10.2.0 is not supported Optional Utilties No.
PAGE 289
CÓPIA NÃO CONTROLADA Machine Configuration 7.3 MACHINE CONFIGURATION 7.3.1 SYSTEM COMPONENTS All the options listed below can be installed by the customer, except the Data Overwrite Security Unit. Main Mainframe (36 / 37 ppm) M001 36 ppm (A4 - SEF) 37 ppm (LT - SEF) Options G894 Duplex Unit AD1000 G893 1 or 2 trays can be installed. If 2 PFUs are installed, the Envelope Feeder Type 400 G362 envelope feeder must go in the top tray.
PAGE 290
CÓPIA NÃO CONTROLADA Machine Configuration Internal Options Memory Unit Type G 128 MB M345 Memory Unit Type G 256 MB D362 Hard Disk Drive Type 2670 M352 IEEE 1284 Interface Board Type A B679 IEEE 802.11a/g interface Unit Type L M344 For NA IEEE 802.11a/g Interface Unit Type M M344 For EU Gigabit Ethernet Board Type A G874 VM Card Type K D354 Data Storage Card Type A G874 Data Overwrite Security Unit Type L M352 M001 Must be installed by a technician.
PAGE 291
CÓPIA NÃO CONTROLADA G893 DUPLEX UNIT AD1000 G893 Page DUPLEX UNIT AD1000 REVISION HISTORY Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 292
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 293
CÓPIA NÃO CONTROLADA G893 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT .......................................1 1.1 COVERS..................................................................................................1 1.2 DUPLEX BOARD AND SENSORS ..........................................................2 1.3 INVERTER MOTOR.................................................................................3 2. DETAILED DESCRIPTIONS.......................................................4 2.1 OVERVIEW..
PAGE 294
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 295
CÓPIA NÃO CONTROLADA Covers 1. REPLACEMENT AND ADJUSTMENT G893 Duplex Unit AD1000 1.1 COVERS Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. Remove the duplex unit from the main unit.
PAGE 296
CÓPIA NÃO CONTROLADA 1.2 DUPLEX BOARD AND SENSORS ! Remove front cover (see previous section).
PAGE 297
CÓPIA NÃO CONTROLADA Inverter Motor 1.3 INVERTER MOTOR ! Remove the motor bracket before removing the inverter motor.
PAGE 298
CÓPIA NÃO CONTROLADA 2. DETAILED DESCRIPTIONS 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS 1. 2. 3. 4. 5. 6.
PAGE 299
CÓPIA NÃO CONTROLADA Overview 2.1.2 DRIVE COMPONENTS 1. Transport motor 2. Transport rollers 3. Inverter motor 4. Inverter rollers G893 Duplex Unit AD1000 2.1.3 ELECTRICAL COMPONENTS 1. Entrance sensor 2. Duplex board 3.
PAGE 300
CÓPIA NÃO CONTROLADA 4. 5. 6. 7. 8.
PAGE 301
CÓPIA NÃO CONTROLADA Duplexing 2.2 DUPLEXING 2.2.1 A4 LEF/LT LEF AND LONGER PAPER The duplex unit can store only one sheet of paper. G893 Duplex Unit AD1000 Example: 8 pages. The center number (not circled) in the illustration shows the page order in the job. The circled numbers show the printing order (white circles: 1st side, black circles: 2nd side). 2.2.2 PAPER SMALLER THAN A4 LEF/LT LEF The duplex unit can store three sheets of paper. Example: 8 pages.
PAGE 302
CÓPIA NÃO CONTROLADA G893 8 CÓPIA NÃO CONTROLADA SM
PAGE 303
CÓPIA NÃO CONTROLADA Duplexing Feed: The junction gate solenoid [A] turns on to open the junction gate [B]. The paper fed from the main frame is sent to the inverter section [C]. Inversion and Exit: After the trailing edge of the paper passes the inverter sensor [D], the inverter roller [E] changes its rotation direction and the paper goes to the transport area [F]. The transport rollers [G] send the paper to the registration rollers in the main frame.
PAGE 304
CÓPIA NÃO CONTROLADA 2.3 SAFETY FUSE Name Rating Manufacturer Type No. FU500 DC50V/1.5A ROHM CO .
PAGE 305
CÓPIA NÃO CONTROLADA G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 G894 PAPER FEED UNIT TK1030 & G362 ENVELOPE FEEDER TYPE 400 REVISION HISTORY Page Date Added/Updated/New None CÓPIA NÃO CONTROLADA
PAGE 306
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 307
CÓPIA NÃO CONTROLADA G894/G362 TABLE OF CONTENTS 1. REPLACEMENT AND ADJUSTMENT ............................................1 1.1 PAPER FEED UNIT ...................................................................................... 1 1.2 PAPER FEED ROLLER ................................................................................ 2 1.3 FRICTION PAD............................................................................................. 3 1.4 PAPER FEED CLUTCH, MOTOR................................
PAGE 308
CÓPIA NÃO CONTROLADA CÓPIA NÃO CONTROLADA
PAGE 309
CÓPIA NÃO CONTROLADA Paper Feed Unit 1. REPLACEMENT AND ADJUSTMENT ! Turn off the main power switch and unplug the machine before attempting any of the procedures in this section. 1. Remove the paper tray unit from the main unit. 2. Pull out the paper tray. 3. Before removing the paper feed unit, turn the main unit over. 4. Remove the paper feed unit [A] (! x10) SM 1 CÓPIA NÃO CONTROLADA G894/G362 G894 Paper Feed Unit & G362 Envelope Feeder 1.
PAGE 310
CÓPIA NÃO CONTROLADA Paper Feed Roller 1.2 PAPER FEED ROLLER 1. Pull out the paper tray. 2. Pull lever [B] to remove the paper feed roller [A].
PAGE 311
CÓPIA NÃO CONTROLADA Friction Pad G894 Paper Feed Unit & G362 Envelope Feeder 1.3 FRICTION PAD 1. Pull out the paper tray 2. Remove friction pad [A].
PAGE 312
CÓPIA NÃO CONTROLADA Paper Feed Clutch, Motor 1.
PAGE 313
CÓPIA NÃO CONTROLADA Paper Tray Board G894 Paper Feed Unit & G362 Envelope Feeder 1.
PAGE 314
CÓPIA NÃO CONTROLADA Paper Size Switch 1.
PAGE 315
CÓPIA NÃO CONTROLADA Overview 2. DETAILED DESCRIPTIONS G894 Paper Feed Unit & G362 Envelope Feeder 2.1 OVERVIEW 2.1.1 MECHANICAL COMPONENTS 1. Paper feed roller 2. Friction pad 3. Bottom plate 2.1.2 ELECTRICAL COMPONENTS 1. Paper tray board 5. Paper end sensor 2. Paper feed clutch 6. Paper feed sensor 3. Paper size switch 7. Remaining paper sensor 1 4. Paper feed motor 8.
PAGE 316
CÓPIA NÃO CONTROLADA Paper Feed and Separation 2.2 PAPER FEED AND SEPARATION The paper tray holds 500 sheets of paper The paper feed unit uses the feed roller and friction pad method to separate paper.
PAGE 317
CÓPIA NÃO CONTROLADA Paper Lift 2.3 PAPER LIFT Paper lift is the same as for the main unit. When the user puts the tray [A] in the machine, the bottom plate [B] lifts as follows. ! The slopes on the guide blocks [C] on the machine lift the tray arms [D] up. ! The springs [E] between the tray arms and bottom plates lift the plate. ! The springs [E] keep the top sheet of the paper at the correct height.
PAGE 318
CÓPIA NÃO CONTROLADA Paper End Detection 2.4 PAPER END DETECTION When the paper tray runs out of paper, the feeler [A] drops into the cutout in the bottom plate to actuate the remaining paper sensor.
PAGE 319
CÓPIA NÃO CONTROLADA Remaining Paper Detection 2.
PAGE 320
CÓPIA NÃO CONTROLADA Paper Size Detection 2.
PAGE 321
CÓPIA NÃO CONTROLADA Safety Fuse 2.7 SAFETY FUSE Name FU500 SM Rating DC50V/1.5A Manufacturer ROHM CO .,LTD Type No.
PAGE 322
CÓPIA NÃO CONTROLADA Envelope Feeder (G362) 3. ENVELOPE FEEDER 3.1 ENVELOPE FEEDER (G362) This envelope feeder is a tray that slides into the optional paper feed unit, replacing the paper tray. If two optional trays have been installed, the envelope feeder must go into the top tray. The layout is the same as the paper tray: ! The tray pushes down and locks the mechanism in place ! The paper size can be fixed using the end fence.