Owner's Manual

Message Causes Solutions
"Auto-registration of user
information has failed."
Automatic registration of
information for LDAP
Authentication or Windows
Authentication failed
because the Address Book
is full.
For details about automatic registration
of user information, see Security Guide
.
"Cannot store data of this
size."
The paper size exceeded
the capacity of the
Document Server.
Reduce the paper size of the file that
you want to send to a size that the
Document Server can store. Custom size
files can be sent but not stored
afterward.
"Classification Code is
incorrect."
The classification code has
not been entered, or the
classification code has been
entered incorrectly.
Enter the correct classification code.
"Classification Code is
incorrect."
The classification code is not
supported with the printer
driver.
Select Optional for classification code.
For details about how to specify
classification code settings, see
"Configuring Classification Codes", Print
.
"Collate has been
cancelled."
Collate was canceled. Turn off the main power switch, and
then back on again. If the message
appears again, contact your service
representative.
"Command Error" An RPCS command error
occurred.
Check using the following procedure:
• Check if the communication
between the computer and the
machine is working correctly.
• Check if the correct printer driver is
being used.
• Check if the machine's memory
size is set correctly in the printer
driver.
• Check that the printer driver is the
most up-to-date version available.
10. Troubleshooting
204