Operation Manual

Message Causes Solutions
"Print overrun." Images were discarded
while printing.
PCL 5c
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
PCL 6
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
PostScript 3
Select a lower resolution on the
printer driver. For details about
how to change the resolution
setting, see the printer driver Help.
"Printing privileges have not
been set for this document."
The PDF document you have
tried to print has no
privileges to print.
Contact the owner of the document.
"Receiving data failed." Data reception was aborted. Resend the data.
"The selected paper size is
not supported. This job has
been cancelled."
Job Reset is automatically
performed if the specified
paper size is incorrect.
Specify the correct paper size, and
then print the file again.
"Sending data failed." The machine received a
command to stop
transmission from the printer
driver.
Check if the computer is working
correctly.
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. memory."
The hard disk became full
after a file was stored.
Delete the files stored in the Document
Server or reduce the file size to be sent.
"The print job has been
cancelled because capture
file(s) could not be stored:
Exceeded max. number of
files."
The maximum file capacity
of the Document Server was
exceeded.
Delete the files stored in the Document
Server.
10. Troubleshooting
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