User's Manual

Message Causes Solutions
"The data could not be sent
because the PC timed out
before it was sent."
A time out occurred when
using WSD Scanner. Time
outs occur when too much
time passes between
scanning an original and
sending its data. The
followings are likely causes
of time outs:
•
Too many originals per
set.
• Misfed originals.
• Transmission of other
jobs.
• Reduce the number of originals,
and then scan again.
• Remove any misfed original, and
then scan again.
• Use Scanner Journal to check
there are no jobs awaiting
transmission, and then scan
again.
"Entered protection code for
destination is incorrect.
Please re-enter."
The correct protection code
was not entered.
Make sure the protection code is
correct, and then enter it again. For
details about a protection code, see
"Registering a Protection Code",
Connecting the Machine/ System
Settings
.
"Entered user code is not
correct. Please re-enter."
You have entered an
incorrect user code.
Check the authentication settings, and
then enter a correct user code.
"Exceeded max. email size.
Sending email has been
cancelled. Check [Max.
Email Size] in Scanner
Features."
The file size per page has
reached the maximum e-
mail size specified in
[Scanner Features].
Change the [Scanner Features] settings
as follows:
•
Increase the e-mail size limit in
[Max. Email Size].
• Change the [Divide & Send
Email] setting to [Yes (per Page)]
or [Yes (per Max. Size)]. For
details about these settings, see
"Send Settings", Scan
.
"Exceeded max. number to
display. Max. No.: n"
(A figure is placed at n.)
Search results have
exceeded the max.
displayable number.
Search again after changing the
search conditions.
When Messages Are Displayed on the Control Panel
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