User's Manual

Message Causes Solutions
"XXX cannot be recalled
because there is a problem
with the device certificate
used for the S/MIME
signature."
(XXX indicates the e-mail
destination(s) or
destination(s) for [Email TX
Results].)
There is no device certificate
(S/MIME), or the certificate
is invalid.
For details about the device certificate
(S/MIME), see Security Guide .
"The PDF Digital Signature's
device certificate is not
currently valid. The email
destination(s) which is
registered to the program
cannot be recalled."
The device certificate (PDF
with digital signature) has
expired.
A new device certificate (PDF with
digital signature) must be installed. For
details about how to install a device
certificate (PDF with digital signature),
see Security Guide .
"XXX cannot be YYY
because the PDF Digital
Signature's device
certificate is not currently
valid."
(XXX and YYY indicate the
user action.)
The device certificate (PDF
with digital signature) has
expired.
A new device certificate (PDF with
digital signature) must be installed. For
details about how to install a device
certificate (PDF with digital signature),
see Security Guide
.
"XXX cannot be YYY
because there is a problem
with the PDF Digital
Signature's device
certificate. Check the device
certificate."
(XXX and YYY indicate the
user action.)
There is no device certificate
(PDF with digital signature),
or the certificate is invalid.
A new device certificate (PDF with
digital signature) must be installed. For
details about how to install a device
certificate (PDF with digital signature),
see Security Guide .
"The email destination(s)
which is registered to the
program cannot be recalled
because there is a problem
with the PDF Digital
Signature's device
certificate."
There is no device certificate
(PDF with digital signature),
or the certificate is invalid.
A new device certificate (PDF with
digital signature) must be installed. For
details about how to install a device
certificate (PDF with digital signature),
see Security Guide .
10. Troubleshooting
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