Specifications

Product Support Guide
Model D127/D128
Ver. 1.2 Page 35 of 36 8/23/2012
Subject to change without notice
Contact Information
Name
Contact
Technical Services Call Center (Hotline)
Ricoh: [phone]
Savin/Gestetner: [phone]
Lanier: [phone]
Application Help Desk (Software
Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
Hytec Parts and Logistics Control
[phone] http://www.nrc-usa.com
Technology Solutions Resource Center
http://www.tscweb.net
Ricoh Web Site
http://www.ricoh-usa.com/
Savin iLINC Web Site
http://www.savin.com
Headquarter Web Sites
Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets
(800) 336-MSDS (6737)
Ricoh University
973.882.2200. http://www.ricohuniversity.com
Training Information
Description
EDP Code
RFG E-Source Number
D127/D128 Service Manual
NA
rfg052745
D127/D128 Detailed Description Manual
NA
rfg052765
D127/D128 Point to Points
NA
rfg052746
D127/D128 Operating Instruction Manual
NA
rfg052747
D127/D128 Parts Catalog (full 3D)
NA
rfg052749
D127/D128 Parts Catalog (pdf)
NA
rfg052748
D127/D128 Service Documentation Update Package
NA
No Update Package
D127/D128 Self Pace Training
NA
Visit Ricoh University
Documentation
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC website
and e-Source.