Service manual

SC Tables
SM 6-41 D127/D128
Trouble –
shooting
No.
Definition
Symptom Possible Cause/Countermeasure
994-00 D
Over-limit OP panel administrative record error
The record, which composes the
display items and which is
controlled by the service layer, is
over the certain limit.
 In using the operation panel, if
operating reaches deep layer
with multiple applications active,
the record may go over the
limitation.
997 C
Application function selection error
The application selected by a key
press on the operation panel
does not start or ends
abnormally.
 Software for that application is
defective
 An option required by the
application (RAM, DIMM, board)
is not installed.
 Too complicated nest of the fax
group address
1. As for the fax operation problem,
simplify the nest of the fax group
address.
998 B
Application start error
After switching the machine on,
the application does not start
within 60 s. (No applications start
or end normally.)
 Software for that application is
defective
 An option required by the
application (RAM, DIMM, board)
is not installed.
1. Check the setting of
SP5875-001. If the setting is set
to "1 (OFF)", change it to "0
(OFF)".