Service manual

SC Tables
SM 6-35 D127/D128
Trouble –
shooting
No.
Definition
Symptom Possible Cause/Countermeasure
875 B
Mass erasing error (HDD erasing)
An error was detected before
HDD erasing when HDD/Data
erasing was executed.
(The case data erasing failed, or
The case HDD logic erasing
failed)
 Failed HDD logic erasing
 Failed to erase the data each
module has
1. Reboot the machine
876
Log Data Error
An error was detected in the handling of the log data at power on or during
machine operation. This can be caused by switching the machine off while it is
operating.
-001 C Log Data Error 1
 Damaged log data file in the
HDD
1. Initialize the HDD with
SP5832-004.
-002 C Log Data Error 2
 An encryption module not
installed
1. Disable the log encryption
setting with SP9730-004 (“0” is
off.)
2. Install the DESS module.
-003 C Log Data Error 3
 Invalid log encryption key due to
defective NVRAM data
1. Initialize the HDD with
SP5832-004.
2. Disable the log encryption
setting with SP9730-004 (“0” is
off.)