Service manual

SC Tables
SM 6-31 D127/D128
Trouble –
shooting
No.
Definition
Symptom Possible Cause/Countermeasure
859
HDD Encryption unit error 2
A serious error occurs when the HDD data is encrypted to update an
encryption key with the HDD encryption unit.
[8]
C
HDD check error:
The HDD is not correctly
installed.
 No HDD installed
 Unformatted HDD
 The encryption key on the
controller is different from the
one on the HDD
1. Install the HDD correctly.
2. Initialize the HDD.
[9]
Power failure during the data
encryption:
The data encryption (NVRAM
and HDD) has not been
completed.
 Power failure during the data
encryption
1. Initialize the HDD.
[10]
Data read/write error:
The DMAC error is detected
twice or more.
 Same as SC863
860
HDD: Initialization error
B
The controller detects that the
hard disk fails.
 HDD not initialized
 Defective HDD
1. Reformat the HDD.
1. Replace the HDD.
862
Bad sector number error
B
The number of bad sectors in the
HDD (image data area) goes
over 101.
 Defective HDD
1. Format the HDD with
SP5-832-002.
2. Replace the HDD.