Unit installation

Product Support Guide
D009 D011 D012 D013
Ver.1.5 Page 36 of 37 4/8/2008
Subject to change without notice
Training Information
Documentation
Description EDP Code RFG E-Source Number
B264 Course (5 days) followed by the D009
Self Pace Update Course (provided during
the ILT course)
N/A N/A
Service Manual 003315MIU rfg030296
Parts Catalog 003316MIU rfg030298
Point to Points 003317MIU rfg030297
D009/D011/D012/D013
Service Documentation Update Package
003313MIU TBD
Operations Manual Part 1 TBD rfg030299
Operations Manual Part 2 TBD rfg030300
Please refer to the http://www.ricohuniversity.com/ web site for the most up to date training information.
Please be aware that once a model or series is out of production, the Field Service Manual, Technical Service
Bulletins and Ricoh University should be referenced for the most current information. Check the TSC
website and e-source.
B264 and B222 Certified Service Personnel
Due to the many servicing similarities between the new D009 series MFPs and the B264 as well as the B222,
and the operational similarities with the B222 color MFP, service professionals currently certified on the B264
and B222 have been automatically certified on both the D009 series MFPs.
A New Features Overview document is included on the Parts Catalog CD. It is strongly recommended that all
the information provided in this D009/D011/D012/D013 Service Documentation Update Package be
thoroughly reviewed by all automatically certified Service Professionals prior to performing any service. It is
also strongly recommended that Service Professionals review this material while they have access to a D009
series MFP.
This update package is intended only for Service Professionals who currently hold certification on both the
B264 and B222 product lines. Service Professionals who are not currently certified on both the B264 and B222
can achieve certification on the B264 instructor-led training program and completing the
D009/D011/D012/D013 Self-Pace Update training program.
If you have questions about this or any other training program, please visit the Ricoh University home page at
www.ricohuniversity.com or contact Ricoh University at [phone].