Unit installation

Product Support Guide
D009 D011 D012 D013
Ver.1.5 Page 35 of 37 4/8/2008
Subject to change without notice
Firmware SD Card Firmware Type
BICU BICU
Engine Engine
Fax Fax Application
FAX (Option) RFAX
GWFCU MBU
Network Doc Box Netfile
Network Support NIB
Ope Panel LCDC
Opt SD Scanner Scanner
PS3 PS3
SD Printer Printer
Security Module DESS
System/Copy Controller
SD Card Arrangement
Contact Information
Name Contact
Technical Services Call Center (Hotline) Ricoh: [phone]
Savin/Gestetner: [phone]
Lanier: [phone]
Application Help Desk (Software
Issues)
Ricoh Phone Card: 2 Call - 000781MIU, 5 Call - 000900MIU
Savin Phone Card: 2 Call - 12992, 5 Call - 12993
Gestetner Phone Card: 2 Call - 12994, 5 Call - 12995
National Reclamation Center [phone] http://www.nrc-usa.com
Technology Solutions Center Web Site http://www.tscweb.net
Configurator http://www.connectivity-cafe.com
Ricoh Web Site http://www.ricoh-usa.com/
Savin iLINC Web Site http://www.savin.com
Headquarter Web Sites Ricoh Corporation: http://www.ricoh-usa.com
Savin Corporation: http://www.savin.com
Gestetner Corporation: http://www.gestetnerusa.com/
Lanier Corporation: http://www.lanier.com
Material Safety Data Sheets (800) 336-MSDS (6737)
Training Center [phone] http://www.ricohuniversity.com
SD
Card
romdata
D009
Firmware
files