Specifications
RL-TA Series Operation Manual 79
22 Troubleshooting
* Parentheses contain a page to refer to.
Symptom
Cause
Measures to Take
No display
The AC adapter is not connected.
The batteries are exhausted.
→ Ensure that the AC adapter is
connected.
→ Replace the batteries.
The display is
unstable.
The display takes time
to be stabilized.
The display does not
move with the M sign
flashing.
The balance is influenced by wind
or vibration.
The balance is placed on an
unstable base.
The pan, tare, or sample put on
the balance is in contact with an
external object.
→ Read Precautions Relating to
Use (pages 3 to 6).
Adjust the response using the
single-touch response setting
function (page 12).
Weight indication
contains an error.
The display error is caused
because the balance has not
been used for a long period of
time or has been relocated to
another location.
The adjusters (feet) are not
settled, and the balance is not
kept horizontal.
The tare weight is set or not.
→ Perform span adjustment of
the balance (page 45).
→ Check that the balance is kept
horizontal (page 10).
→ Set the tare range correctly.
The balance cannot be
calibrated.
(An error message
appears.)
The balance is affected by wind
or vibration.
There is large weight error for the
external reference weights.
Mechanical parts have failed.
→ Check how to calibrate the
balance before performing
calibration. Refer to Hints on
page 47.
[o - Err] is displayed.
The measured weight exceeds
the weighing capacity.
(Measurable range = Weight of
container + Weight of samples)
Mechanical parts fail.
→ Check the total weight.
→ Change the container.
[u - Err] is displayed.
The pan or pan base is removed.
Mechanical parts have failed.
→ Install the pan and pan base
properly.
[C2 - Err] is
displayed.
The backup battery to power the
clock has run out.
→ Reset the date and time.
If an error message appears
frequently, contact our
Technical Service Division or
the retailer from whom the
balance was purchased.
[b - Err] is displayed.
[d - Err] is displayed.
The balance is influenced by
static electricity or noise.
The electric components of the
balance have failed.
→ Contact our technical service
personnel or your local dealer.
The display is turned
off When operated on
batteries
The [ ] icon blinks.
No display
The batteries were exhausted.
The display was turned off by the
auto power off function.
→ Replace the batteries.
→ Disable the auto power off
function if desired (page 53).
→ Operate the balance on the
AC adapter.
[A - Err] is displayed.
The built-in weight or drive unit has
failed.
→ Contact our technical service
personnel or your local dealer.