Specifications
    RL-TS Series Operation Manual  81 
7. 2  Troubleshooting 
Problem  Cause  Remedy 
Nothing is displayed even when 
the balance is powered on. 
The AC adapter is not connected.  -  Check that the AC adapter is connected. 
-  If nothing is displayed even if the AC 
adapter is properly connected, the electric 
components of the balance, or the AC 
adapter may have failed. Replace the AC 
adapter to tes
t the root cause of the 
problem, if you have a same-
model AC 
adapter that operates properly at hand. 
- 
Contact our Sales Office or Technical 
Service Division. 
The batteries are exhausted.  Replace the batteries. 
Display flickers.  The balance may be affected by 
an external influence such as 
wind and vibration. 
Increase the setting values of relevant 
functions by referring to “Section 5-6: 
Improving the Stability of the Balance” 
(P.  X62X). 
Weight indication contains an 
error. 
The display error is caused 
because the balance has not been 
used for a long period of time or 
has been relocated to another 
location. 
Perform span adjustment. 
The adjusters are not settled, and 
the balance is not kept 
horizontal. 
Check that the balance is kept horizontal. 
The tare weight is set or not.  Unload the sample from the pan and then 
zero the readout by pressing the [Zero/Tare] 
key to continue measurement. 
Weight indication contains an 
error even after calibrated. 
The balance may have been 
affected by an external influence 
such as wind and vibration 
during calibration. 
The balance may be affected by an external 
influence such as wind and vibration. Take 
remedial actions or relocate the balance by 
referring to the  section “Do not use the 
balance in the following places” (P. v). Then 
calibrate again. 










