Specifications

Troubleshooting 31
11.0 Troubleshooting
The following section contains a troubleshooting chart for the IB Series scale. Refer to this chart to locate causes
and countermeasures to various conditions.
Table 11-1. Troubleshooting Chart
Condition Cause Countermeasure
Limit function data
cannot be set
• Scale is not set to Limit Function mode
• Upper and lower limits have not been
set, or lower limit upper limit setting
has been entered
[#] mark will flash at OVER/ACCEPT/
UNDER positions.
• Check that limit function settings are
correct: See page 27
Display will not
stabilize
•Wind or vibration is affecting scale • Set up scale elsewhere
• Scale is set on unstable surface • Set scale level
• Extended usage or moving scale has
affected span value
• Perform span adjustment
Displayed value is in
error. Weight value
deviating
• Mis-performed tare subtraction • Reset tare subtraction
• Scale is not set level • Set scale level
• Extended usage or moving scale has
affected span value
• Perform span adjustment
Linearity
error
• Mechanical adjustment has changed
due to some modification in scale
characteristics, etc
• Consult your local Rice Lake Weighing
Systems Service distributor
Display is blank • Adapter is not connected
• Battery needs recharging
• Auto Power
OFF is activated
• Recharge battery
•Press the
ON/OFF
Scale will not weigh
up to rated capacity
•Tare + sample weight exceeds capacity
•(Weight range = maximum capacity -
tare weight)
• Recheck tare weight
The LOW-BATT lamp
is lit
• If the battery option is employed, the
voltage of the internal batteries has
dropped
• Recharge batteries or connect the AC
adapter
The SLEEP lamp is lit • If the battery option is employed, the
displayed value has not been used for
more than three minutes
•Press a key or weigh an item
b - ERR
• Electronic malfunction due to static
electricity electromagnetic interference
• Consult your local Rice Lake Weighing
Systems distributor
0 - ERR
• Capacity is exceeded
•Tare is overweight
(Weighing value = sample weight + tare weight)
• Something contacting and holding up pan or pan base
U - ERR