User Manual Rev. E - Version 2.5 User guide

Appendix 89
9.0 Appendix
9.1 Error Messages
If an error code appears on the display, use the information in Table 9-1 as a troubleshooting guide. If you cannot
clear the error, call RLWS Service for assistance.
Table 9-1. Counterpart Error Messages
Error Display Description Solution
- - - - - -
Over range • Check load cell wiring, including sense jumpers.
• Check configuration, including nu
mber of grads,
channel selection, display divisions.
• Check calibration, including W ZERO and
WSPAN values.
•
Under range can be caused by OIML setting and
weight less than -20 display divisions.
• C
heck for scale binding or damage.
• Check for proper excitation voltage.
• Call RLWS Service for assistance.
- - - - - -
Under range
- - - - - -
- - - - - -
A/D out of range
CHKERR - BATTERY BACK LOST Battery Error Press ENTER after replacing the battery to restore
defaults to battery backe
d storage.
ERROR Internal program error Check configuration. Run XE command (see
Section 9.2 on page 90) to determine error type. Call
RLWS Service if unable to clear error by cycling
power or if erro
r reoccurs.
HWFERR Hardware error Reboot the unit. Call RLWS Service if unable to clear
error by c
ycling power or if error reoccurs.
INVALID UNITS ID uses unassigned units Modify the ID to use a configured unit.
NOTARE Tare is prevented Change regulatory mode settings or the TAREFN
parameter.
OVERFL Overflow erro
r Weight value too large to be displayed.
OL Overload error Scale has been overloaded. Remove load from scal
e.
RANGE GRADS > 100,000
WVAL > 100,000
Only shows up in Config mode.
EEPERR EEPROM error Call Rice Lake Weighing Systems (RLWS) for service
VERSION UPDATED Core has been updated or memory
has been corrupted.
Pr
ess the ENTER key. If the message persists, call
RLWS for service.