User Manual Rev. D - Version 2.4 Instruction Manual

Appendix 89
9.0 Appendix
9.1 Error Messages
If an error code appears on the display, use the information in Table 9-1 as a troubleshooting guide. If you cannot
clear the error, call RLWS Service for assistance.
Table 9-1. Counterpart Error Messages
Error Display Description Solution
- - - - - -
Over range • Check load cell wiring, including sense jumpers.
• Check configuration, inclu
ding number of grads,
channel selection, display divisions.
• Check calibration, including W ZERO and
WSP
AN values.
• Under range can be caused by OIML setting and
weight less than -20 display
divisions.
• Check for scale binding or damage.
• Check for proper excitation voltage.
• Call RLWS Service for assistance.
- - - - - -
Under range
- - - - - -
- - - - - -
A/D out of range
CHKERR - BATTERY BACK LOST Battery Error Press ENTER after replacing the battery to restore
defa
ults to battery backed storage.
ERROR Internal program error Check configuration. Run XE command (see
Section 9.2 on page 90) to determine error type. Call
RLWS Service if unable to clear error by cycling
power or if
error reoccurs.
HWFERR Hardware error Reboot the unit. Call RLWS Service if unable to clear
err
or by cycling power or if error reoccurs.
INVALID UNITS ID uses unassigned units Modify the ID to use a configured unit.
NOTARE Tare is prevented Change regulatory mode settings or the TAREFN
parameter
.
OVERFL Overflow error Weight value too large to be displayed.
RANGE GRADS > 100,000
WVAL > 100,000
Only shows up in Con
fig mode.
EEPERR EEPROM error Call Rice Lake Weighing Systems (RLWS) for service
VERSION UPDATED Core has been updated or memory
has be
en corrupted.
Press the ENTER key. If the message persists, call
RLWS for service.