Installation guide

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Troubleshooting
Please refer to the FAQ table below for easy troubleshooting. The table below describes some typical
problems and their solutions. Please consult these guides before contacting your Intercom dealer.
PROBLEM
SOLUTION
No power
- Check power cord connection.
- Confirm that there is power from the outlet.
- Ensure that the 12V PSU is connected to each unit.
No live video
- Check the cameras cable and connections.
- Check the monitors cable and connections.
- Ensure you are not in playback mode.
Cannot connect to one device when it has
been programmed.
- - Try to ping its IP address from a PC.
Door Station and Monitors not connecting
- - Reboot All Devices and Wait 5 minutes to ensure all
devices have finished loading.
- Test the Network cables with a Lan Cable Tester
This guide is intended as a Quick Set Up and Basic use manual only, please refer to the User
Manual on the included CD for all other details.