User guide

may have a firmware type that is not compatible and can NOT be upgraded using
this process. Please contact Intuitive Voice for additional information.
Following is the process to upgrade Cisco 7960s and 7940s from the SCCP
firmware (as shipped standard) to SIP:
1. Log in to the Evolution server as root (see Option to Reset Root Password in
this document for more information about root access).
2. Modify the image_version setting in the following file to reflect the firmware
image that you want (according to the versions listed in step 10 below):
• cd /evo/tftp
• vi SIPDefault.cnf (i to insert, escape to exit insert mode, :wq to quit, :q! to
quit without saving)
3. Modify the firmware version listed in the following file to reflect the firmware
image that you want (the same as in step two of this how-to):
• You should be in /evo/tftp (pwd will print working directory, i.e. tell you
where you are in Linux). If you are not then: cd /evo/tftp
• vi OS79XX.TXT (i to insert, escape to exit insert mode, :wq to quit, :q! to
quit without saving)
4. Plug in and power up the Cisco phone(s)
5. Set the phone’s Alternate TFTP setting to YES and set the TFTP Server
setting to the IP address of your Evolution server (step five may be skipped if
you use DHCP to set your phones TFTP information)
6. The phone(s) will load the image that you specified in the steps 2 and 3 above
7. Modify each of the files above with the next version you want (according to the
versions listed in step 10 below)
8. Reboot the phone(s)
9. Repeat until you have upgraded through all firmware versions
10. Use the following versions in the following order (unless you are already
running one of the more recent versions. In that case start with the next
available version):
• P0S30201 (you may need to reset the phone’s TFTP settings as you did in
step five above)
• P0S30203
• P0S3-06-3-00
• P003-07-4-00
• P0S3-07-5-00 (the final firmware version as displayed under the phones
[Settings > Status > Firmware Version > Application Load ID] should
display either P0S3-07-5-00 or P0S3-07-4-00, note the S in both of these
load IDs)
Please contact [e-mail] if you questions or to purchase Intuitive
Voice professional services for Cisco firmware issues.
Use the steps that follow to configure a basic extension in Evolution for a Cisco
7960 or 7940 VoIP telephone. A description of each setting available for the Cisco
telephones is provided below at the end of this section.
1. Log on to Evolution and click the Resources tab at the top of the screen.
2. Click Phone Extensions in the menu on the left side of the screen.
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