User guide

SIP - Session Initiation Protocol - standardized telephony signaling protocol used
by Evolution and most VoIP equipment.
Softphone - VoIP telephone implemented as a computer software package. The
eyeBeam softphone created by http://www.counterpath.com is an example of a
softphone.
T-1 - High speed, digital line that can be used to carry 23 or 24 telephone calls or
can be used as a data connection with 1.544 Mbps bidirectional speed. Also referred
to as a DS-1. An ISDN PRI is a T-1 with specific protocols to allow 23 voice calls
and efficient signaling on a 24th channel (often simply called a PRI).
Trunks - when used in this document and with Evolution refers to any telephone
line or connection from Evolution to the PSTN.
VoIP - Voice over Internet Protocol - voice calls routed over the Internet or over
any other Internet Protocol based network.
For Additional Help
General Support
If you have questions or need technical assistance with Evolution PBX call (888)
587-5750 or send an email to [e-mail].
If you have questions about third party hardware or software please visit the
following websites:
Cisco VoIP Telephones: http://www.cisco.com.
CouterPath Software Telephones - http://www.counterpath.com.
Digium PCI Cards: http://www.digium.com.
Linksys Analog Terminal Adapters and VoIP telephones: http://www.linksys.com.
Polycom VoIP Telephones: http://www.polycom.com.
My Evolution Doesn’t Do That!
Some features and configuration options in this document may only be available
with a recent software upgrade available from Intuitive Voice Technology. Email
[e-mail] to learn more about Evolution upgrades (please
explain the feature that you are interested in).
Errata
Please report errors or confusing descriptions by sending an email to
[e-mail].
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