User guide

with another number starting with 701. This number may be used to retrieve the
parked call. Dial 701 or the number that Evolution gave you when you parked the
call. Hit the send button on your phone if required. You will be connected to the
parked call and thus will have picked up the parked call.
Custom Routing Rules
Custom Routing Rules (also known as Custom Routing tables or CRTs) allow the
administrator to create advanced call routing steps. A call routed to a Call Routing
Rule will begin at the top with the first step and continue down executing each
subsequent step sequentially until there are no more steps (the call will be
disconnected), the call is disconnected, or the call is answered (by an extension or
an application such as voicemail.
CRT Number: The unique identification number for the Custom Routing Rule.
CRT Name: A name for easy identification of the Custom Routing Rules or its
function.
Active: Check to make this step active, to mark this
step to be saved, and to display an additional blank step
to edit.
Send Calls To: The category or target type for where
the call is to be sent (Extension, Extension Group, Auto
Attendant, Custom Routing Rules, Voicemail Box,
Voicemail Group).
Location: The specific Extension, Extension Group,
Auto Attendant, Custom Routing Rules, Voicemail Box,
or Voicemail Group that the call should be sent to.
Duration: The length of time in seconds that the call should spend on this step
before proceeding to the next step.
Intuitive Voice Technology provides customization and advanced configuration of
Evolution as a paid professional service. Please email [e-mail]
to discuss your application or to request a professional service quote.
Backups
By default Evolution PBX automatically runs backups of your configuration files
hourly, daily, and monthly. Files such as voicemail and announcements are not
backed up or restored with this utility. You may restore your configuration to any
one of these points by clicking on the . Clicking on the will permanently
delete the backup and clicking on the will bring up a detail screen that will
allow you to enter an email address. Evolution will email the backup file to the
email address as an attached file. Enter your email address and click the Send
button. If the backup file is too large for Evolution to email then clicking on the
email icon will allow you to download the backup file to your computer.
To upload a backup file that is on your local computer click the Upload File button:
. This will open a detail screen. Click the Browse button and find the
backup file on you local computer. Click the submit button to upload the file. Once
uploaded you can find it in the list of backups and click the to restore.
39