User guide

• Attach Voicemail - If set to Yes then a digitally recorded message will be
sent to the email address provided in the Email Address field as a .wav file
attachment.
• Auto Delete - If set to Yes then Evolution will automatically delete the
voicemail after an email with the voicemail attached is sent to the user. If
set to No then this feature is disabled.
3. Click the Save button.
Not all of the voicemail box fields are populated when the voicemail box is
automatically created as part of a new extension. Edit these fields after the addition
of the new extension. In particular you may want to edit the Name and Email
Address fields.
Voicemail Global Settings
Voicemail global settings are parameters that apply to all voicemail boxes that are
configured on Evolution. Voicemail global settings can be
accessed by clicking on the globe icon next to the Save and
Delete buttons on every voicemail detail screen (Resources tab > Voicemail >
pencil to edit voicemail > global icon). Following are the fields that may be
configured:
Max Length - the maximum length of a voicemail that may be left on the system.
Longer times require more hard drive space for storage.
Min Length - the minimum length that a voicemail must be to be saved. If a
message is shorter it will be automatically deleted.
Max Greeting - the maximum time that the voicemail box owner is allowed to
record a greeting for their mailbox.
Play Time - selecting yes forces the voicemail system to play to the owner the time
that the message was left.
From String - text that will be used as the from field for emails that Evolution
sends (for example, voicemail to email feature).
Play Next - selecting yes forces the voicemail system to automatically play the
next message if the current message is deleted.
Notify Subject - text that will be used as the subject field for emails that
Evolution sends (for example, voicemail to email feature).
Play CID - selecting yes forces the voicemail system to play the Caller ID to the
owner at the beginning of each voicemail.
Silence Thresh - the sensitivity to silence that the voicemail system will use to
determine if the call should be terminated due to no valid audio being received.
This limits long, blank voicemail that the system did not receive a disconnect from
the telephone line.
Phone Lines
Each device or account that is configured under the Phone Lines section is
considered a provider, that is a telephone trunk service provider. A phone line
provider can be a VoIP service provider account, analog telephone lines connected
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