User guide

Setting
Description
Caller ID Name
Text Evolution will send as caller ID name for all calls that this extension makes
internal and external.
Caller ID
Number
Text Evolution will send as caller ID number for all calls that this extension makes
internal and external.
Record Calls
Yes will record calls made directly to this extension, No will not record calls for
this extension.
MAC Address
12 character MAC address of the telephone configured with this extension.
Mailbox
Personal creates a voicemail account with the same number as this extension.
Selecting a number will assign that voicemail account to be this extension’s
voicemail account.
Time Zone
The time zone of the telephone (Hawaii, Alaska, Pacific, Arizona, Mountain,
Indiana, Central, Eastern, Atlantic). Auto configured telephones will use this
setting to automatically calculate the correct time and date.
Paging
Enabled will include this extension in the permission to be paged. Disabled will
prevent this extension from being paged.
Remote Phone
Yes configures Evolution and telephone auto configurations for remote use (a
telephone at a different location). No configures Evolution and telephone auto
configuration files for local use (default).
IP Address
For Future Use
Heartbeat
Advanced. The duration for keep-alive messages between Evolution and the
telephone (options = No, 1000, 2000, 3000, 4000, 5000).
Outbound
Internal Only permits this extension to only make internal calls (extension to
extension), Internal-Local permits this extension to make internal and local calls
(per the Outbound Dial Map route Local), Internal-Local-Toll permits this
extension to make any type of call that Evolution is configured to allow (default).
Codec
Set the CODEC to use for this extension (G711 (USA), G729 (Licensed**)). **
requires the purchase of a license, contact Intuitive Voice.
Extension Groups
An extension group is a collection of extensions that will follow a specified ring
strategy when a call is directed at that extension group. For example, if you have an
office with five extensions and one main number and you want incoming calls to
ring all five extensions and allow any one of the five users to answer the call then
you could configure an extension group to allow this behavior. The follow two
tables, Extension Group Settings and Extension Group Strategy, describe the
options for configuring Extension Groups.
Extension Group Settings
Setting
Description
Number
The unique number for this extension group.
Name
The name to describe this extension group.
Mailbox
A voicemail box that will receive a call that is not answered by an extension group
(pending the value of other settings below).
Record
Enable or disable recording of all calls to this extension group.
Playing
The audio to play when a caller is connected to this extension group while waiting
to be answered. Ringing will play a standard ring-back to the caller. Selecting a
music on hold source will play the music or audio files configured in that music on
hold collection (see the Music on Hold section for information about music on
hold).
Ring Time
The duration this extension group will ring until going to voicemail.
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