User guide

Go to http://www.intuitivevoice.com/support.php and download the “Evolution

PBX User Guide for Polycom Telephones” for information on how to use the

Polycom telephones. Polycom literature is available at http://www.polycom.com/

products_services/1,1443,pw-34-182,00.html.

CounterPath X-Lite and EyeBeam

CounterPath X-Lite and EyeBeam software telephones (softphones) may be

conﬁgured for Evolution as SIP Generic devices. Use the following steps to set up

an extension in Evolution for a CounterPath softphone (X-Lite is shown but

conﬁguration is similar for EyeBeam):

1. Log on to Evolution and click the Resources tab at the top of the screen

2. Click Phone Extensions in the menu on the left side of the screen

3. At the bottom of the screen there is a drop-down menu titled New Device,

Select VoIP--GENERIC SIP-

4. The Modify Phones detail frame will appear. Edit the following:

• Select the extension number that you want using the Extension drop-down

• Edit the Caller ID Name ﬁeld to reﬂect what name you want to be passed

as this extension’s Caller ID text

• Edit the Caller ID Number ﬁeld to reﬂect what number you want to be

passed as this extension’s Caller ID number

• Select the appropriate time zone for the time zone where the phone will be

located

• Select yes or no using the Remote Phone drop-down menu. Select yes if

the phone will not be on the same subnet as the Evolution server (for

example, if the phone belongs to a user that is located at a remote

location). Otherwise select no

• The other options on the Modify Phones frame are optional or advanced

5. Click the Save button on the middle, right

side of the screen

6. Write down the device settings for your

new extension that are displayed on the

screen.

7. Use the device settings to conﬁgure your X-

Lite or EyeBeam softphone in the next

section.

Generic Telephone Settings

Setting

Description

Caller ID Name

Text Evolution will send as caller ID name for all calls that this extension makes

internal and external.

Caller ID

Number

Text Evolution will send as caller ID number for all calls that this extension makes

internal and external.