User guide

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Modify Available options include:
• Play Recording – Click to listen to a recording.
• Delete Report – Click to delete a selected report.
• Email Report – Click to open the Email configuration window
allowing you enter an Email Address and click Send to send the
selected report to this address via Email.
CreatingNewReports
To Create a New Report
1. Login to Evolution PBX, click the Reporting tab then click Historical Reporting.
2. In the Type field, select the type of phone calls you wish to display in the report.
Available options include: All, INBOUND, INTERNAL, LOCAL, INTERNATIONAL, LONG
DISTANCE and 911.
3. In the Extension field, select the extension you wish to display in the report.
Available options include: All or a specific extension.
4. In the Start Date field, select the month, day and year for the report to begin.
5. In the End Date field, select the month, day and year for the report to end.
6. In the Status field, select a status for the report. Available options include: ALL,
ANSWERED, ABANDONED, CONGESTION, CHANUNAVAIL, BUSY, NOANSWER,
CANCEL, TIMEOUT, ANSWER and JOINEMPTY.
7. Click Run Report to run the configured report.
Note: Each field configured field (Type, Extension, Start Date, End Date and Status)
in the Run Report area further defines the report results to create a focused report.
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