User guide

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• In the Proxy Address field, select the domain name or IP Address of your
provider’s server.
• In the DTMF Mode field, Select Dual Tone Multi-Frequency (i.e. touch
tone dialing) technology that your providers requires. Available options
include: RFC2833, Inband, or Info.
• In the Caller ID Mode field, select Account for Evolution PBX to send the
Account ID as the outbound caller ID number (required by some providers).
Select Passthru for Evolution PBX to send the Caller ID of the extension
making the call as the outbound caller ID number (refer to the Phone
Extensions screen of Evolution PBX to configure or view the caller ID settings
for each extension).
• In the Heartbeat field, set the frequency in seconds for Evolution PBX to
send a SIP packet to your provider as a keep-alive function. This can help
keep ports open through NATs or your provider may have a specific
requirement for this setting. The default, 2 Seconds, is typically adequate.
• In the Outbound Number Translation field, select to prepend or remove
digits from dialed numbers before they are sent to the provider (such as
automatically adding a 1 before the number).
Note: In order to see the Number Dialed and Translate To options, you must
directly reference the trunk group in the outbound dial map. The actual trunk
group name must be referenced and not DEFAULT-PROVIDER unless specified
below.
To Make the Dial Patterns Visible Under Advanced Options
a) Complete the configuration of this VoIP account, click Save, and make the
changes active (write down or remember the provider name).
b) Click the Call Routing tab then click Outbound Dial Map.
c) Click to edit one or more of the routes (for example, LOCAL).
d) In the Target field, edit to match the provider name of the VoIP account
that you configured.
e) Click Save to save your changes.
f) Modify each route to reflect the provider name of the VoIP account if you
want that route’s dial strings to be available under the VoIP account’s
Advanced Options list.
g)
Click the Resources tab then click Phone Lines.
h) Click to edit your VoIP account.
i) Click the Advanced Options checkbox and the dial strings will be
displayed for you to edit, as needed.
8. Click the Default Provider check box to make this trunk group the default
provider for outbound calls. The default provider is the trunk group (account or
line(s) or T-1) that is used by default when an internal telephone attempts to
place an outgoing call. There can only be one default provider.
9. In the Description field, enter the text that will be prepended to the inbound
caller ID field when a call is received on this number or line.
10. In the Number field, enter each telephone number that you get from your
service provider. Select the destination for each number. Incoming calls will be
sent to the destination you choose depending on which number the caller dialed.
Note: 10, 7 and 4 digit numbers are all valid depending upon your provider.
11. In the Send Calls To field, select the type of destination that you would like to
send incoming calls from each number of the VoIP account. Options include:
Extension, Extension Group, Auto Attendant, and Custom Routing Rules.