User guide

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PhoneLines
Each device or account that is configured under the Phone Lines tab is considered a
provider, that is, a telephone trunk service provider. A phone line provider can be a VoIP
service provider account, analog telephone lines connected to an internal PCI card like
the Sangoma A200, or one or more T-1 digital lines connected to an internal PCI card
like the Digium TE110P. Most VoIP providers have similar configurations. Most confusion
typically stems from details such as terminology differences between Evolution PBX and
individual providers (e.g. VoIP server versus proxy server versus SIP server, etc.).
VoIPTrunksoverBroadband
Evolution PBX supports VoIP trunks over broadband (VoIP lines from a VoIP service
provider).
To Configure a VoIP Service Provider Account
1. Login to Evolution PBX, click the Resources tab then click Phone Lines.
2. In the Setup New Phone Lines field, select VoIP-Broadvoice or the service
provider name that you would like to configure and the configuration window
displays.
Note: Most of these settings configure how Evolution PBX will handle incoming
calls. Outbound call settings are configured by clicking the Call Routing tab and
then clicking on the Outbound Dial Map menu item. Here is a description of each
field:
3. In the Account ID field, enter the user name or account ID provided by the
service provider. Your ID is often provided in a welcome Email or by logging into
a Web portal.
4. In the Password field, enter the account password provided by your service
provider.
5. In the Codec field, enter the codec type that your service provider recommends
for your account. G.711 is common and recommended for good audio quality.
Options: G.711, G.729, and GSM. Note that G.729 support is for Annex A only
and requires that you purchase a license for each G.729 call. Contact
[e-mail]
for more information.
6. In the Max Calls field, enter the number of simultaneous calls that your service
provider allows for this account. One account does not always mean one
telephone number or call. Your provider may allow you more numbers and/or
calls.
Note: Your service provider may or may not limit the number of calls that you
can make using your account but you must have the Internet bandwidth to
support all of the calls (for example, if your service provider allows to you to
make 24 calls but you only have Internet bandwidth for 15 calls then more than
15 calls may not function correctly).
7. Click the Advanced Options check box and configure the following advanced
options for this trunk group.
• In the Auth Type field, select Credentials for providers that require a
username and password for authentication with their service. Select IP Only
for providers that give you their IP Address or domain name and require that
you have a static, public IP Address for your server (or that your server is
behind). If this case, the password field should be left blank.