User guide
Page 27 of 57
ChangeFolderMenu
Available options for folders:
Options Option Name Description
0. New Messages This folder contains all of your new messages that you have not
listened to yet.
1. Old Messages This folder contains all of your saved or skipped messages.
2. Work Messages Folder to store saved messages related to work.
3. Family Messages Folder to store saved messages related to family.
4. Friends Messages Folder to store saved messages related to friends.
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MailboxOptionsMenu
Options available from the mailbox options menu:
Options Option Name Description
1. Record Unavailable Message This is the messages callers will hear if they call your extension if
you are not on the telephone and you do not answer (your
telephone is not busy but you do not answer).
2. Record Busy Message This is the message callers will hear if they call your extension
and you are on the telephone and you do not answer (your
telephone is busy).
3. Record Name This is the recording that callers will hear when they first reach
your voicemail box but before your Unavailable or Busy Message.
If you do not record your name then callers will hear a standard
greeting that announces your voicemail box number (for example,
“the person at extension 1001 is unavailable...” versus “Jane Doe
is unavailable...”). This recorded name will also be used in the
dial-by-name directory if your system has been configured with a
dial-by-name directory.
4. Record Temporary Greeting This is a temporary message that callers will hear that is different
than your Unavailable and Busy Messages. The Temporary
greeting is useful for extended absences such as vacation. It
allows you to record a temporary message so that you do not
have to record over your Unavailable or Busy Message. If you
record a temporary greeting it will automatically be made the
active greeting and if you delete your temporary greeting your
voicemail box will automatically revert to your standard
Unavailable and Busy Messages.
5. Change Password Allows you to change the password to your voicemail box.
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