User guide

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VoicemailGlobalSettings
Voicemail global settings are parameters that apply to ALL voicemail boxes that are
configured on Evolution PBX. Voicemail global settings can be accessed by clicking on
the globe icon next to the Save and Delete buttons on every voicemail detail screen.
Following are the fields that may be configured:
Setting Description
Max Length The maximum length of a voicemail that may be left on the system.
Longer times require more hard drive space for storage.
Min Length The minimum length that a voicemail must be to be saved. If a message
is shorter it will be automatically deleted.
Max Greeting The maximum time that the voicemail box owner is allowed to record a
greeting for their mailbox.
Max Msgs The maximum number of messages a voicemail box can have before
callers hear the mailbox is full.
Play Time Selecting yes forces the voicemail system to play to the owner the time
that the message was left.
From String Text that will be used as the from field for emails that Evolution PBX
sends (for example, voicemail to email feature).
Play Next Selecting yes forces the voicemail system to automatically play the next
message if the current message is deleted.
Notify Subject Text that will be used as the subject field for emails that Evolution PBX
sends (for example, voicemail to email feature).
Email Body This is the body of the Email message. Valid Variables include:
• VM_NAME
• VM_DUR
• VM_MSGNUM
• VM_MAILBOX
• VM_CIDNUM
• VM_CIDNAME
• VM_CALLERID
•
VM_DATE
Play CID Selecting yes forces the voicemail system to play the Caller ID to the
owner at the beginning of each voicemail.
Silence Thresh The sensitivity to silence that the voicemail system will use to determine
if the call should be terminated due to no valid audio being received. This
limits long, blank voicemail that the system did not receive a disconnect
from the telephone line.
UsingVoicemail
Dial *97 from your extension to reach your voicemail account. Dial *96 from any
extension to be connected to the voicemail system and to access a voicemail box that is
different from the extension that you are dialing from.
VoicemailMenu
MainMenu
Available options after pressing the Messages button or dialing *97:
Options Option Name Description
1. New Messages
2. Change Folder Change to a different folder (new versus old messages).
3. Advanced Options Reserved for future use.
0. Mailbox Options Setup your voicemail recordings.
*. Help Repeats the current menu.
#. Exit Ends your call to the voicemail system.