Specifications
TM013 Vulcan Electric Service Instructions REV: D
D.O.I.: 05/09
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36
Vulcan Water Heater Warranty
Australia Only
WARRANTY CONDITIONS
1. This warranty is applicable only to Vulcan water
heaters manufactured from 1
st
January 2001.
2. The water heater must be installed in
accordance with the Vulcan water heater
installation instructions, supplied with the water
heater, and in accordance with all relevant
statutory and local requirements of the State in
which the water heater is to be installed.
3. Where a failed component or water heater is
replaced under Warranty, the balance of the
original period will remain effective. The
replaced part or water heater does not carry a
new warranty.
4. Where the water heater is installed outside the
boundaries of a metropolitan area as defined by
Rheem Australia or further than 25 km
from a regional Rheem Australia branch office,
or an Accredited Service Agent, the cost of
transport, insurance and travelling costs
between the nearest Rheem Australia
Accredited Service Agent‟s premises and the
installed site shall be the owner‟s responsibility.
5. The warranty only applies to the water heater
and original or genuine company component
replacement parts and therefore does not cover
any plumbing or electrical parts supplied by the
installer and not an integral part of the water
heater, e.g. pressure limiting valve; isolation
valves; non-return valves; electrical switches;
pumps or fuse.
6. The water heater must be sized to supply the
hot water demand in accordance with the
guidelines in Vulcan water heater literature.
WARRANTY EXCLUSIONS
1. REPAIR AND REPLACEMENT WORK WILL BE CARRIED OUT AS SET OUT IN THE
VULCAN WATER HEATER WARRANTY ABOVE, BUT THE FOLLOWING EXCLUSIONS
MAY CAUSE THE WATER HEATER WARRANTY TO BECOME VOID, AND MAY INCUR A
SERVICE CHARGE AND COST OF PARTS.
a) Accidental damage to the water heater or
component including: Acts of God; failure due
to misuse; incorrect installation; attempts to
repair the water heater other than by a Rheem
Australia Accredited Service Agent or the
Rheem Australia Service Department.
b) Where it is found there is nothing wrong with
the water heater; where the complaint is
related to excessive discharge from the
temperature and pressure relief valve due to
high water pressure; where there is no flow of
hot water due to faulty plumbing; where water
leaks are related to plumbing and not the water
heater components; where there is a failure of
gas, electricity or water supplies; where the
supply of gas, electricity or water does not
comply with relevant codes or acts.
c) Where the water heater or water heater
component has failed directly or indirectly as a
result of: excessive water pressure,
temperature and/or thermal input or corrosive
atmosphere.
d) Where the water heater is located in a position
that does not comply with the Vulcan water
heater installation instructions or relevant
statutory requirements, causing the need for
major dismantling or removal of cupboards,
doors or walls, or use of special equipment to
bring the water heater to floor level.
e) Repairs to the water heater due to scale
formation in the waterways when the water
heater has been connected to a harmful water
supply as outlined in the Owner‟s Guide and
Installation Instructions booklet.
2. SUBJECT TO ANY STATUTORY PROVISIONS TO THE CONTRARY, THIS WARRANTY
EXCLUDES ANY AND ALL CLAIMS FOR DAMAGE TO FURNITURE, WALLS,
FOUNDATIONS OR ANY OTHER CONSEQUENTIAL LOSS EITHER DIRECTLY OR
INDIRECTLY DUE TO LEAKAGE FROM THE WATER HEATER.
In addition to this warranty, the Trade Practices Act 1974 and similar laws in each state and territory provide
the owner under certain circumstances with certain minimum statutory rights in relation to your Vulcan water
heater. This warranty must be read subject to that legislation and nothing in this warranty has the effect of
excluding or restricting those rights.
RHEEM AUSTRALIA
RHEEM AUSTRALIA PTY. LTD.
A.B.N 72 004 213 665
FOR SERVICE TELEPHONE
131 031 AUSTRALIA
or refer local Yellow Pages
NOTE: Every care has been taken to ensure accuracy in preparation of this publication. No liability can be
accepted for any consequences, which may arise as a result of its application.