Specifications
TM013 Vulcan Electric Service Instructions REV: D 
D.O.I.: 05/09 
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23 
Electrical Insulation Testing 
There are three basic test procedures that should be carried out when the operation and 
function of a water heater‟s electrical system is in doubt. 
Personal Protective Equipment should be worn when conducting step 1 of 
this procedure to reduce the risk of electric shock. Refer to Rheem safety 
procedure on electrical testing 
To check insulation resistance of the water heater Neutral Circuit (reading not to be 
below 1 mega-ohm). 
1.  Isolate power to the water heater by removing fuse. Confirm with multi-meter 
across Active and Neutral at the terminal block that voltage is not present. 
2.  Once satisfied, disconnect the active and neutral wires from the terminal block. 
3.  Connect megger leads to the neutral of the water heater wiring and earth. 
4.  Operate megger. A reading above 1 mega-ohm should be obtained. 
5.  If  a  reading  below  1  mega-ohm  is indicated,  all  component  parts  will  need  to  be 
individually tested to locate the fault. Refer to flow diagram 7 above. 
To check insulation resistance of the water heater Active Circuit (reading not to be 
below 1 mega-ohm). 
6.  Connect megger leads to the active of the water heater wiring and earth. 
7.  Operate megger. A reading above 1 mega-ohm should be obtained. 
8.  If  a  reading  below  1  mega-ohm  is indicated,  all  component parts  will need  to  be 
individually tested to locate the fault. Refer to flow diagram 7. 
To check “Continuity” of water heater electrical circuit. 
9.  Set megger to resistance scale or multimeter to x1 resistance scale. 
10. If a reading greater than 50 ohms is indicated, all electrical component parts will need 
to  be  individually  tested  to  locate  the  fault.    Refer  to  test  8,  page  26  for  indicative 
resistances. 
11. Reconnect  active  cable to  ‟A‟  terminal  and  neutral  cable to „N‟  terminal  at heater 
terminal block. 
12. Replace fuse. Note: If continuing with diagnosis procedures do not replace fuse. 
Disconnect the element wires from 
the thermostat and megger 
between each wire and earth. 
NO
Replace Element
Rewire fuse or reset circuit breaker if 
necessary.
Electrical insulation diagnostic
Is the reading below 1MΩ? YES
Disconnect the remaining wires 
from the thermostat and megger 
between each thermostat terminal 
and earth.
Is the reading below 1MΩ?
Replace Thermostat.
Rewire fuse or reset circuit breaker if 
necessary.
YES
Check for pinched or damaged wiring 
touching the heater chassis. 
NO










