Specifications
TM013 Vulcan Electric Service Instructions REV: D 
D.O.I.: 05/09 
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21 
Water Too Hot 
Explain to customer the reasons for 
storing water hotter than they may desire 
i.e.
1. When mixed with cold water more hot 
water delivery is possible.
2. Prohibit bacteria growth.
Tempering devices should be suggested 
as a solution.
YES
Remove the thermostat and clean 
any scale from the cylinder wall. 
Re-tension bracket and refit 
thermostat.
NO
Refit element correctlyNO
Replace thermostatYES
Reset the ECO
YES
NO
Water too hot diagnostic 
Does the temperature at the 
hot tap correspond with or 
near the thermostat setting?
Is the thermostat in good 
contact with the cylinder?
Are the thermostat ECO 
contacts closed?
ECO TEST 1
ECO TEST 2
Are the thermostat contacts 
closed?
THERMOSTAT TEST 1
THERMOSTAT TEST 2 
Is the element installed in the 
correct orientation?
NO
YES
Replace thermostatYES
NO
Is a tempering valve 
installed?
NO
Tempering valve faulty.
Clean filters or replace.
YES










