Specifications
TM013 Vulcan Electric Service Instructions REV: D 
D.O.I.: 05/09 
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16 
Twin Element – Upper Element 
YES
NO
NO
YES
NO
YES
NO
YES
YES
Twin Element Diagnostic
Install the bottom element 
correctly and reset the ECO
NO
Replace top thermostat
Break in upper circuit wiring loom.
Locate and repair.
YES
NO Replace top element
Are the top thermostat ECO 
contacts closed?
ECO TEST 2
Is the top element installed in 
the correct orientation?
Is the tank water 8°C less 
than the thermostat 
temperature setting?
Does the top element have 
the correct resistance?
ELEMENT TEST
Is the neutral contact to the 
lower element closed?
THERMOSTAT TEST 3
Is the bottom element 
installed in the correct 
orientation?
YES
Install the top element correctly 
and reset the ECO
NO
Is the neutral contact to the upper 
element closes?
THERMOSTAT TEST 2
Twin Element
Lower Element Diagnostic
Replace top thermostat
Replace top thermostat










