Specifications
TM013 Vulcan Electric Service Instructions REV: D 
D.O.I.: 05/09 
This document is stored and maintained electronically by   Service. All printed copies not bearing this statement in RED are deemed “uncontrolled” 
12 
Hot water plumbing leaks 
If hot water has not been used for a period of time, feeling the temperature of the hot water 
line may give an indication of water flow if the pipe is warm. The method of checking for 
plumbing leaks is: 
1.  Turn off the stopcock on the cold water supply to the water heater. 
2.  Open  a  hot  tap  to  ensure  the  flow  of  water  stops.  This  will  confirm  the  stopcock  is 
operating correctly. 
3.  Turn off the hot tap. 
4.  Turn on the stopcock to make up the water pressure in the cylinder and then turn the 
stopcock off again. 
5.   Wait approximately 5 minutes then do either of the following: 
a.  With  your  ear close  to  the  stopcock  turn  it  on  slightly  and listen  for  any  water 
passing. If there are no leaks, water should not pass. 
b.  Open  a  hot  tap  while  listening  for  any  pressure  release.  If there  is  a pressure 
release there will be no leaks in the plumbing system. 
Mixing or crossed connections 
If  an  automatic  dishwasher,  washing  machine,  flick  mixer  tap,  tempering  valve  or 
thermostatic  mixing  valve  is  installed  there  is  always  the  possibility  that  the  cold  water 
could mix with the hot water through a faulty or incorrectly installed valve. This is referred 
to  as a  cross connection.  The  complaints  of  insufficient hot  water, water too  cold  or 
excessive  discharge  from  the  pressure  relief  valve  may  be  attributed  to  a  cross 
connection. The method of checking for a cross connection is: 
1.  Turn off the stopcock on the cold water supply to the water heater. 
2.  Open a hot tap. If water flow is persistent and cold then a cross connection exists. 
Fault Finding Chart Index 
Fault 
Chart Name 
Page 
No hot water 
Power Diagnostic 
14 
Single Element Diagnostic 
15 
Twin Element Diagnostic 
16 
Insufficient hot water 
Insufficient Hot Water Diagnostic 
18 
Leaking water heater 
Leaking Water Heater Diagnostic 
20 
Water too hot 
Water Too Hot Diagnostic 
21 
Noisy water heater 
Noisy Water Heater Diagnostic 
22 
Blown fuse/circuit breaker 
Electrical Insulation Test 
23 










