Specifications

TM012 Rheem Electric Water Heaters Service Instructions REV: B
Date of Issue: 03/06
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Service. All printed copies not bearing this statement in RED are deemed “uncontrolled”
17
Fault Finding Chart 2.1
2.1
No hot water - Twin element models
Is
the water in
the tank at least 6
degrees lower than
the thermostat
setting?
Is
the neutral
contact to the lower
element
closed?
Replace upper
thermostat
Test 12
Are
the top
thermostat ECO
contacts
closed ?
Test 10
Replace the upper
element
Test 11
NO
Is
the neutral
contact to the upper
element
closed?
Does
the upper
element have
the correct
resistance?
Test 7
NO
Break in upper circuit
wiring loom. Locate
and repair
Is
the top
element installed in
the correct
orientation?
NO
Install the element
correctly and reset the
ECO
NO
YES
NO
Replace upper
thermostat
YES
NO
YES
2.2YES
YES
Is
the bottom
element installed in
the correct
orientation?
YES
Replace upper
thermostat
YES
Install the element
correctly and reset the
ECO
NO