Technical data
35 
WARRANTY NOTE 
The heat pump water heater is covered by the manufacturer‟s warranty. For full 
manufacturer‟s  warranty  details,  refer  to  the  Owner‟s  Guide  and  Installation 
Instructions supplied with the storage tank. 
The part extracts from the “Terms Of The Warranty And The Exclusions To It” 
of  the  water  heater  warranty  should  be  noted  before  commencing  the 
installation. 
TERMS OF THE WARRANTY AND EXCLUSIONS TO IT 
2.5  Where the water heater is installed in a position that does not allow safe or ready access, 
the  cost  of  that  access,  including  the  cost  of  additional  materials  handling  and/or  safety 
equipment, shall  be the  owner’s  responsibility. In  other  words,  the cost  of dismantling  or 
removing  cupboards,  doors or  walls  and  the cost  of  any  special  equipment  to  bring  the 
water  heater to  floor  or ground  level  or  to  a  serviceable  position  is  not  covered by this 
warranty. 
2.7  The warranty does not cover faults that are a result of: 
c)  Installation not  in accordance with the  Owner’s Guide and  Installation  Instructions  or 
with  relevant  statutory  and  local  requirements  in  the  State  or  Territory  in  which  the 
water heater is installed. 
d)  Connection at any time to a water supply that does not comply with the water supply 
guidelines as outlined in the Owner’s Guide and Installation Instructions. 
2.8  Subject  to  any  statutory  provisions to  the  contrary, this  warranty  excludes  any  and  all 
claims for damage to furniture, carpet, walls, foundations or any other consequential loss 
either directly or  indirectly due to  leakage from  the water heater, or due  to leakage from 
fittings and/ or pipe work of metal, plastic or other materials caused by water temperature, 
workmanship or other modes of failure. 










