Technical data
32 
WATER SUPPLIES 
This water heater must be installed in accordance with this advice to be 
covered by the manufacturer’s warranty. 
This water heater is manufactured to suit the water conditions of most public 
reticulated water supplies. However, there are some known water chemistries 
which  can  have detrimental  effects on  the  water heater  and its  operation 
and / or life expectancy. If you are unsure of your water chemistry, you may be 
able  to  obtain  information  from  your  local  water  supply authority.  This  water 
heater should only be connected to a water supply which complies with these 
guidelines for the manufacturer‟s warranty to apply. 
CHANGE OF WATER SUPPLY 
The changing  or alternating  from  one water  supply to another  can  have a 
detrimental  effect  on the  operation  and / or life  expectation  of a  number  of 
components in this water heater. 
Where there is a changeover from one water supply to another, e.g. a rainwater 
tank  supply,  bore  water  supply,  desalinated  water  supply,  public  reticulated 
water  supply  or  water  brought  in  from  another  supply,  then  water  chemistry 
information should be sought from the supplier or it should be tested to ensure 
the water  supply meets the  requirements given  in these guidelines for  the 
manufacturer‟s warranty to apply. 
SATURATION INDEX 
The  saturation  index (SI)  is  used  as  a  measure  of  the  water‟s  corrosive  or 
scaling properties. 
Where the saturation index is less than  –1.0, the water is very corrosive and 
the manufacturer‟s warranty does not apply to the water heater. In a corrosive 
water supply, the water can attack copper parts and cause them to fail. 
Where the saturation index  exceeds  +0.40, the water is very scaling and the 
manufacturer‟s warranty does not apply to the water heater. 
Water which is scaling may be treated with a water softening device to reduce 
the saturation index of the water. 










