Technical data
COMMISSIONING 
31 
  Time controlled power supply  (power must be available at the water 
heater) 
If the water heater is connected to a time controlled power supply, then 
during periods of no power supply at the water heater the LEDs will be 
off. 
This  is  not a  fault  condition,  but  a result  of  no  power  being available to 
energise the LEDs. 
The  green  LED  will  recommence  glowing  or  flashing  when  power  is 
available again at the water heater. 
  Possible fault condition 
There may be a fault condition with the water heater if either: 
  there is power available at the water heater and the green LED is off, 
and 
  the  water  heater  has not  operated  outside  of  the  heat  pump‟s 
operating range. 
Before phoning to arrange a service inspection due to the green LED 
being off, refer to “Heat Pump Is Not Operating” in the “Save A 
Service  Call”  section  of  the  Owner‟s  Guide  and  Installation 
Instructions supplied with the heat pump storage tank. 
or 
  the red LED is flashing – the red LED may emit up to nine flashes in 
each series of flashes 
The fault condition which led to the red LED flashing may be cleared 
after  the  backup  heating  cycle  by  the  booster  heating  unit  has 
completed.  When  heating  is  next  required  the  red  LED  will 
recommence to flash the fault code for thirty (30) seconds and then 
extinguish.  If  the  red  LED  then  recommences  to  flash  or 
recommences to  flash after the  heat pump next operates, a service 
call may be required. 
Before  phoning  to  arrange  a  service  inspection due  to  the  red  LED 
flashing, refer to “Heat Pump Is Not Operating” in the “Save A Service 
Call”  section  of  the  Owner‟s  Guide  and  Installation  Instructions 
supplied with the heat pump storage tank. 










