Technical data
COMMISSIONING 
30 
The modes are: 
Flashes 
Operational Modes 
solid green 
(remains on) 
Standby mode – water is hot 
1 x green 
Call for heating received – system checks performed 
Note: unit may wait and continue flashing until compressor has 
cooled from its last operation 
2 x green 
Circulator commences circulation 
3 x green 
Heat pump operation – compressor and fan running 
long green 
Heating unit on – ambient air temperature 
below 3°C to 5°C or above 45°C to 55°C 
no green 
(remains off) 
No power at the water heater or to the heat pump 
or a possible fault condition 
Refer to notes below before calling for service 
Flashes 
Fault Modes 
1 x red 
Heating unit on  compressor over temperature 
(possible circulator fault) 
2 x red 
Heating unit off  compressor fault condition 
3 x red 
Heating unit on  compressor cooling fault condition 
4 x red 
Heating unit on  tank thermistor fault condition 
5 x red 
Heating unit on  evaporator thermistor fault condition 
6 x red 
Heating unit on  compressor thermistor fault condition 
9 x red 
Heating unit on  compressor fault condition 
Notes: 
  Power must be available at the water heater and to the heat pump for 
the LEDs to glow or flash. 
  There are no 7 or 8 x red flash fault mode codes. 
  When power is turned on or reconnected to the water heater, the red LED 
will  emit  a  solid  glow  for  three (3)  seconds  and  then  extinguish.  This  is 
normal operation and does not indicate a fault. The LED display will then 
return to the current operational status. 
  If there is power to the water heater and the green LED is off or the red 
LED is flashing, this indicates there may be a fault condition with the water 
heater. The red LED may emit up to nine flashes in each series of flashes. 
Refer to “Possible fault condition” on page 31. 










