Operating instructions
INSTALLATION – WATER HEATER 
37 
SAFE TRAY 
Where damage to property can occur in the event of the water heater leaking, the water heater must be 
installed over a safe tray. Construction, installation and draining of a safe tray must comply with 
AS/NZS 3500.4 and all local codes and regulatory authority requirements. 
PIPE COVER 
AU – The pipe work to the water heater can be housed within a pipe cover. A pipe cover kit (PN 295136) is 
available for such an installation. Refer to the installation instructions which accompany the recess box kit for 
information on its installation. 
FROST PROTECTION 
The water heater has a frost protection system. The frost protection system will protect the water heater from 
damage, by preventing ice forming in the waterways of the water heater, in the event of freezing conditions 
occurring. 
The frost protection system will be rendered inoperable if electrical power is not available at the water heater. 
Damage to the water heater caused by freezing of the pipe work to or from the water heater is not covered 
under the Rheem warranty. Refer to AS/NZS 3500.4 for precautions to be taken for installations in frost 
prone areas. The water heater is not suitable for installation in areas where the ambient temperature falls 
below -20°C (including wind chill factor). 
The cold water line to the water heater must be insulated with suitable thickness insulation if freezing 
conditions are likely to occur. The insulation must be fitted to the underside of the water heater and be 
weatherproof and UV resistant if exposed. 
CONDENSATE NEUTRALISATION 
AU – A Condensate Neutralisation Tank (PN 295133) is available for this model water heater. This 
neutralises any condensate produced, so it can be drained to waste subject to national and local regulations. 
This accessory is fitted below the water heater, Refer to the installation instructions which accompany the 
Condensate Neutralisation Tank. 
MAINS WATER SUPPLY 
Where the mains water supply pressure exceeds that shown in the table below, an approved pressure 
limiting valve that does not have non return valve characteristics (such as an RMC PSL series valve) is 
required and should be fitted as shown in the installation diagram (refer to page 45). 
Model 024 
Relief valve setting  1750 kPa 
Max. mains supply pressure  1000 kPa 
Min. mains supply pressure *  140 kPa 
* minimum water supply pressure required to achieve the 
rated flow and performance 
Notes: 
•  It is not recommended to install this water heater with a low pressure water supply. 
•  A minimum water supply pressure of 140 kPa is required to achieve the rated flow and performance of 
the water heater. 
•  If this water heater is installed as an in-series gas booster to a solar water heater, the maximum water 
supply pressure to the solar water heater, without an expansion control valve (ECV), is generally 
800 kPa, however it may be less than this for some models. Refer to the Owner’s Guide and Installation 
Instructions supplied with the solar water heater for maximum mains supply pressure details. 
•  If sludge or foreign matter is present in the water supply, it is recommended a suitable filter be 
incorporated in the cold water line to the water heater. 
•  This water heater is not suitable for connection to bore water or spring water unless a water treatment 
device is fitted. 
•  Refer to “Water Supplies” on page 31 for further information on water chemistry. 










